Hi Gillian,
Thank you for your lovely review! 😊
We're delighted to hear that your first order from Ringtons was such a success and that you were pleased with everything you chose. 🍪🍰☕💛
There's no better compliment than hearing you'll be back for more in a few weeks' time! We're so glad you've discovered some favourites and hope your next order is just as enjoyable as the first.
Thank you for giving us a try and for taking the time to share your feedback. We look forward to treating you again very soon!
The Customer Care Team ✨💛
Hi Joan,
We're thrilled to hear that your first order was such a success! 😊 It's wonderful to know you were impressed with both the products and the delivery. We work hard to make sure every order arrives packed with delicious treats and excellent service, so your feedback really makes our day.
Thank you for giving us a try, and we hope this is the first of many happy orders with us! 💛📦
Kind regards,
Team Ringtons
Hi Patricia,
Thank you so much for your lovely review! 😊 We're delighted to hear that your order arrived quickly and that you enjoyed everything you purchased.
It's wonderful to know we hit the mark, and we're especially pleased to hear you'll be ordering more. We can't wait to send some more tasty treats your way! 💛📦
Happy snacking, and thank you for your support!
Kind regards,
Team Ringtons
“The products I ordered were very tasty and enjoyable.
Unfortunately the milk chocolate mallows had been crushed in the box.
Still tasted ok but they were a mess”
Hi Judith,
Thank you for your review! 😊 We're delighted to hear that you found the products tasty and enjoyable.
We're sorry to learn that the Milk Chocolate Mallows arrived crushed. While we're pleased they still tasted great, we completely understand that they should have reached you in much better condition. Thank you for bringing this to our attention.
We really appreciate your feedback, as it helps us improve both our packaging and delivery experience. We hope this won't put you off ordering again, and that your next box arrives looking just as delicious as it tastes! 🍫💛
Kind regards,
Team Ringtons
Hi Kenneth,
Thanks for taking the time to share your experience. We’re glad you’re happy with the products, prices, and processing speed, though sorry to hear the Royal Mail part didn’t meet expectations.
Kind regards,
Team Ringtons
Hi Barbara,
I’m sorry to hear the you thought the biscuits were not as fresh as normal. This isn’t the experience we want. Please contact our customer care team so we can look into your order and assist further.
Kind regards,
Team Ringtons
Hi Sarah,
Thank you for your lovely review! 😊 We're so pleased to hear that the biscuit hamper was a hit and made a wonderful gift for such a special 80th birthday.
There's nothing better than knowing our hampers helped make the celebration even more memorable, and we're delighted that they loved it! 🎉🍪🎁
Thank you for choosing us for the occasion, and we hope we can help make many more celebrations extra special in the future.
Kind regards,
Team Ringtons
Hi Dayle,
What a wonderful review, thank you! 😊 We're thrilled to hear that you think it's the best brew in the North and that our Ginger Snap Biscuits have won you over too!
We'll be sure to let Susan know she's not alone in her love for those crunchy, gingery delights. 🍪☕ The perfect biscuit alongside a great cuppa is hard to beat!
Thanks for taking the time to share your feedback. It really means a lot to us, and we're delighted you're enjoying your favourites. 💛
Kind regards,
Team Ringtons
Hi Carol,
Thank you for such a lovely review! 😊 We're delighted to hear you're enjoying our hot chocolate, chocolate wafers, and chocolate tea cakes. It sounds like you've picked some real favourites!
We're especially pleased that you've found our hot chocolate to be the best. Paired with a tasty chocolate treat, it's a match made in heaven! ☕🍫
Thank you for your kind words about our service too. We really appreciate your support and hope you continue to enjoy many more delicious treats from us.
Kind regards,
Team Ringtons
Hi Penny,
Thank you for your lovely review! 😊 We're so pleased to hear that you enjoyed the biscuits and that your delivery experience was a great one too.
"Delicious" and "Yummy 😋" are two of our favourite words to hear when it comes to our treats! 🍪💛 Thank you for taking the time to share your feedback.
We hope you're enjoying every last biscuit and look forward to treating you again soon!
Kind regards,
Team Ringtons
“My order came quickly and was well packaged to avoid damage. The biscuits are lovely and a nice treat with an afternoon cuppa. My parents love the decaf tea, so all round satisfaction achieved thanks to Ringtons.”
Hi Jen,
Thank you for your wonderful review! 😊 We're delighted to hear that your order arrived quickly and was well packaged, and even more pleased that you're enjoying the biscuits as a special treat with your afternoon cuppa. 🍪☕
It's lovely to know that your parents are fans of the decaf tea too. Hearing that everyone in the family is happy with their Ringtons favourites really does make our day! 💛
Thank you for taking the time to share your feedback. We're thrilled that "all round satisfaction" was achieved and look forward to delivering more treats to you and your family soon.
Kind regards,
Team Ringtons
Hi Kathleen,
Thank you for your lovely review! 😊 We're delighted to hear that you enjoyed the biscuits, tea, and hot chocolate.
It sounds like the Ginger biscuits and Shortbread were the stars of the show! 🍪💛 We're thrilled they were such a hit, and there's nothing better than pairing them with a comforting cuppa or a delicious hot chocolate.
Thank you for taking the time to share your feedback. We hope you continue to enjoy all your Ringtons favourites and discover a few new ones too!
Kind regards,
Team Ringtons
Hi Ann,
Thank you for your lovely review! 😊 We're so pleased to hear you enjoyed our products and found them to be great value for money.
It's wonderful to know that your order arrived quickly and that the treats were a hit! 🍪☕🍫 We work hard to offer delicious products and speedy service, so your kind words mean a lot to us.
Thank you for taking the time to share your feedback. We hope you continue to enjoy your favourites and discover a few new ones along the way! 💛
Kind regards,
Team Ringtons
Hi Julie,
Thank you for your lovely review! 😊 We're delighted to hear that you were pleased with your cake and biscuits.
It's wonderful to know that everything arrived quickly and well packaged, just as it should. 📦💛 And of course, we're especially pleased that you enjoyed the treats inside!
Thank you for taking the time to share your feedback. We hope you enjoy every last bite and look forward to bringing more delicious goodies your way soon. 🍰🍪✨
Kind regards,
Team Ringtons
“Have always had door delivery service but since moving last year you don’t deliver have the vans in this area so I order online, would never be without Ringtons tea!!”
Hi Laura,
Thank you for your lovely review! 😊 We're honoured to hear that you've stayed loyal to Ringtons tea, even after moving and having to switch from doorstep delivery to ordering online.
"Would never be without Ringtons tea" is one of the nicest compliments we could receive! ☕💛 While we're sorry that we don't currently have van delivery in your area, we're delighted that ordering online helps keep your favourite brew stocked up at home.
Thank you for your continued support over the years. Here's to many more perfect cups of tea! ✨☕
Kind regards,
Team Ringtons
Hi Kath,
Thank you for your lovely review! 😊 We're so pleased to hear that your order arrived promptly and that you're enjoying the treats inside.
It's wonderful to know that the Ginger Biscuits were a hit, and we're especially delighted that you're loving the new Carrot Cake too. "Lush" is exactly the kind of feedback we love to hear! 🍪🥕🍰
Thank you for taking the time to share your thoughts. We hope you continue to enjoy every bite, alongside plenty of delicious cups of Ringtons tea! ☕💛
Kind regards,
Team Ringtons
Hi Nicholas,
I’m sorry to hear about the delivery issues with Royal Mail and that they didn't deliver your parcel when they said they would. We're pleased to see you received your parcel on Saturday so hopefully you're now enjoying a well deserved cuppa and cookies. We’ll pass your feedback on about the carrier.
Kind regards,
Team Ringtons
“Big box containing biscuits, tea, coffee, fruit tea etc was very well received by teachers and support staff at out grandson’s primary school to make inset day a little bit more comfortable for these super people. Ringtons goods are always top quality and go down a treat! Xx”
Hi Kath,
Thank you for such a wonderful review! 😊
We're absolutely delighted to hear that the big box of Ringtons goodies was so well received by the teachers and support staff at your grandson's primary school. What a thoughtful way to help make their day a little more special! ☕🍪💛
It's lovely to know that the tea, coffee, biscuits, and fruit teas all went down a treat. Teachers and school staff do an amazing job, so we're honoured that Ringtons could play a small part in helping them enjoy a well-deserved break.
Thank you for your kind words about the quality of our products and for choosing Ringtons for such a thoughtful gesture. We hope everyone enjoyed every last sip and biscuit! 💛☕🍪📦
Warm regards,
Team Ringtons
Hi Christopher,
Thank you for the fantastic review! 😊
We're delighted to hear that you're happy with both the quality of our products and the value we offer. "Excellent quality, decent prices, highly recommend!" is exactly what we love to hear! 💛
Thank you for taking the time to share your feedback and for recommending us to others. We really appreciate your support and look forward to bringing you more of your Ringtons favourites soon. ☕🍪🍫
Kind regards,
Team Ringtons
