Hi Anne,
Thanks so much for the fantastic 5* review! We’re thrilled to hear that everything you buy from us is first class.
Kind regards,
Team Ringtons
Hi Marie,
Thanks so much for the fantastic 5* review! We’re thrilled you love the Golden Tea bags and that they feel fortifying on a busy day.
Kind regards,
Team Ringtons
Hi Lisa,
I’m really sorry to hear that your biscuits arrived damaged, and I completely understand your disappointment. That’s certainly not the experience we’d want for you.
I just wanted to reassure you that we did receive your email on 28 May at 11:50am, and we replied shortly afterwards at 12:00pm. It’s possible our response may have landed in your junk or spam folder, so it’s worth having a quick check there.
If you’re still unable to find our reply, please do get in touch with our customer care team on 0800 052 2440 and we’ll be more than happy to help resolve this for you as quickly as possible.
Kind regards,
Team Ringtons
“Years ago I lived in the Ringtons home delivery area. One of my daughters still does and I always like the tea she has from Ringtons. She suggested that I place an online order which I have done.. I now enjoy my Ringtons English Breakfast Tea and Ringtone ginger biscuits in East Anglia at any time. Thanks.”
Hi Richard,
Thanks so much for the fantastic 5* review! We’re thrilled you are enjoying our English Breakfast Tea and Ginger Snaps! So nice of you to spread the joy, we appreciate it!
Kind regards,
Team Ringtons
Hi Kim,
Thanks so much for the fantastic 5* review Kim! We’re thrilled you approve of our fast delivery and you are enjoying our biscuits, great to hear! 😊
Kind regards,
Team Ringtons
Hi Sharon,
Thanks so much for the fantastic 5* review! We’re thrilled you love our decaf tea and that ordering online was easy and the delivery quick. We’ll pass your kind words on to the team.
Kind regards,
Team Ringtons
Hi Christine,
Thanks so much for the fantastic 5* review! We’re delighted that you and your mum hold our products in such high regard. We’ll pass your kind words on to the team.
Kind regards,
Team Ringtons
Hi Vernon,
Thanks so much for the fantastic 5* review! We’re thrilled you enjoyed the decaf and that the taste stood out. Thanks for the 500 tea bags order, we appreciate your continued support.
Kind regards,
Team Ringtons
Hi Andy,
Thanks so much for the fantastic 5* review! We’re thrilled you’re happy with our selections and fabulous quality. We’ll pass your kind words on to the team. We can’t wait to have you back for your next order.
Kind regards,
Team Ringtons
Hi there,
Thanks so much for the fantastic 5* review! We’re thrilled you’re happy with our products and delivery. We’ll pass your kind words on to the team.
Kind regards,
Team Ringtons
Hi Wendy,
Thank you for letting us know. We’re really sorry to hear the chocolate melted in the heat and that it wasn’t in perfect condition. We understand this isn’t ideal, and we appreciate you mentioning it was due to Royal Mail.
Please contact our customer care team on 0800 052 2440 and we’ll happily look into a resolution for you.
Kind regards,
Team Ringtons
Hi Judith,
Thanks so much for the fantastic 5* review! We’re thrilled you’re loving the biscuits, especially the ginger snaps, and that our customer service met your expectations. We’ll pass your kind words on to the team. We can’t wait to have you back for your next order.
Kind regards,
Team Ringtons
Hi Melissa,
Thanks so much for the fantastic 5* review! We’re thrilled you and your other half enjoy the tea and our biscuits. We’ll pass your kind words on to the team. We can’t wait to have you back for your next order.
Kind regards,
Team Ringtons
Hi there,
Thanks so much for the fantastic 5* review! We’re thrilled you’re happy with the quick delivery and great service. We’ll pass your kind words on to the team.
Kind regards,
Team Ringtons
Hi Karen,
Thanks so much for the fantastic 5* review! We’re thrilled you’re happy ordering from Ringtons. We’ll pass your kind words on to the team.
Kind regards,
Team Ringtons
Hi Julie,
Thanks so much for the fantastic 5* review! We’re thrilled Ringtons has been part of your family for so long and you still consider our products are the best. We’ll pass your kind words on to the team.
We can’t wait to have you back for your next order.
Kind regards,
Team Ringtons
Hi Susan,
Thanks so much for the fantastic 5* review! We’re thrilled you’re enjoying our range of goodies and that our online service is fast and efficient. We’ll pass your kind words on to the team. We can’t wait to have you back for your next order.
Kind regards,
Team Ringtons
Hi Adrian,
Thanks so much for the fantastic 5* review! We’re thrilled you’re happy with our products and service. We’ll pass your kind words on to the team.
We can’t wait to have you back for your next order.
Kind regards,
Team Ringtons
“Ringtons is always a quality and enjoyable product to purchase. Lots of variety and the delievery is excellent. sadly we are too far away for doorstep purchases anymore but continue to use them. Some items are pricey so just pick and choose what you want and occasionally have a treat. A note from the recent great morning gift box - the oat crumble biscuits live up to their name so a bit messy to eat!”
Hi Ian,
Thanks for the thoughtful 4* review! We’re glad you enjoy the quality and variety, and we appreciate you continuing to use us despite being a bit farther away. We’ll pass your note about pricing to the team and hope you continue to enjoy treating yourself when you can. The oat crumble biscuits are a delight, glad you enjoyed them!
Kind regards,
Team Ringtons
English
