“First time ordering and very happy with high quality of products and delivery service. Will be ordering more for Christmas time . Wish there was free delivery for C’mas, that would make my day as a pensioner ❤️👏”
Thank you so much for your wonderful review, Carol! We’re so pleased to hear that you enjoyed our products and delivery service. We appreciate your feedback and can’t wait to see you again.
Warm wishes,
Team Ringtons
“Quick delivery, items are really good quality, but the size of your chocolate brazils is half of what they were last year!
I would love you to change my name, it was misspelt, typo by me. I amended but you are using the wrong name. It's Linda not Linda.”
Thank you for your thoughtful review, Linda! We're pleased to hear that you found our items to be of good quality and that your delivery was quick. We appreciate your feedback regarding the Chocolate Brazils
We’re so sorry you’re disappointed. The cost of cocoa has risen significantly, and because of this we had to rethink the product size to make sure we kept the quality, which we care deeply about, while still keeping it accessible. We chose to reduce the pack size so the chocolates remain just as you know and love them. We’ve worked hard to balance quality, value and affordability during a challenging time, and we truly appreciate your feedback and support.
Warm wishes,
Team Ringtons
“The product is fantastic as always, however the delivery experience spoilt it, not delivered on either of the 2 days it was supposed to be, then very late on the day it did arrive.”
Thank you for taking the time to share your feedback, Brian! We’re so glad to hear that you loved the product, but we're really sorry to learn about the issues with delivery. We appreciate your understanding, and your feedback helps us to make improvements.
Warm wishes,
Team Ringtons
Thank you for your great feedback, Rachel! We're so pleased to hear that you found ordering quick and easy, and that our delivery met your expectations. Your satisfaction is our priority, and we appreciate your support!
Warm wishes,
Team Ringtons
Thank you so much for your lovely review, Abigail! We're thrilled to hear that you find our Ringtons Gold Tea delicious and refreshing, and it's fantastic to know you enjoyed the Ginger Snaps and Shortbread as well! Your feedback means a lot to us! 🍵💛
Warm wishes,
Team Ringtons
“Ordered a variety of products, which arrived promptly, and so far have been delicious. I’ve given 4 rather than 5 stars, as one of the cakes was squashed into a small space around a jar of marmalade. The cake, when opened, was just a bag of crumbs , other than the top half inch of the cake. Sadly it ended up in the bin, it couldn’t be rescued. Perhaps this could be mentioned to your packing department ! It won’t stop me ordering again. The cakes and biscuits are lovely.”
Thank you for your feedback, Tracy! We're so glad you enjoyed your order and appreciate your understanding regarding the cake. We'll definitely pass your comments on to our packing department to help improve our service. We look forward to welcoming you back for more delicious treats soon! 🍰
Warm wishes,
Team Ringtons
“I’m slightly disappointed that the delivery guy threw my parcel over the side gate. It’s a gift so I’m hoping they are not damaged and broken biscuits as I could buy these at the discount store.
I like using Ringtons, their products, gifts and this is most unusual but disappointing none the less.”
Thank you for taking the time to share your feedback, Claire! We're so glad to hear that you enjoy Ringtons, though we're truly sorry to learn about the delivery experience. Your satisfaction is important to us, and we’ll certainly address this with Royal Mail. If there're any issues please do let us know!
Warm wishes,
Team Ringtons
“Luxury Hamper delivered to my mum as a gift. She loved the tea bags and cookies and is now a customer herself.
Would definitely recommend.
Free delivery for this hamper a bonus.”
Thank you so much for your lovely review, Tina! We're thrilled to hear that your mum enjoyed the Luxury Hamper and is now part of the Ringtons family. It’s fantastic to know that our tea bags and cookies are making such a positive impact! We appreciate your recommendation and are glad the free delivery was a nice touch! 😊
Warm wishes,
Team Ringtons
Thank you for your review, Maureen! We're thrilled to hear that you experienced great service and that our products met your expectations for quality.
Warm wishes,
Team Ringtons
“This is the first time that I have ordered online from Ringtons. I am delighted with all my purchases and their price. However the exception to this is the chocolate brazils which this year have reduced in box size to 200g and I thought for this size were quite expensive.”
Thank you for your thoughtful review, Anne! We're so glad to hear that you're delighted with your purchases. We appreciate your feedback regarding the Chocolate Brazils. Over the last couple of years, the cost of cocoa has risen significantly, and like many others, we’ve really felt the impact.
Warm wishes,
Team Ringtons
Hi Eileen,
We’re absolutely delighted to hear that you loved the product, it means a lot to us.
I’ve looked into your order and can confirm it was placed on Friday 3rd October and delivered on Wednesday 8th October, all within our 2–5 working day delivery window.
Thanks again for your kind words and continued support, we really appreciate it!
Warm wishes,
Team Ringtons
Thank you so much for your delightful review, Pauline! We’re thrilled to hear that you find our goodies tempting. It’s always lovely to have scrumptious treats so conveniently available. We appreciate your feedback!
Best wishes,
Team Ringtons
Thank you for your kind review, Gillian! We're pleased to hear that you loved your products and that the replacement was handled promptly. Your satisfaction is important to us, and we appreciate your understanding in this matter.
Best wishes,
Team Ringtons
Thank you for your wonderful review, Rose! We’re so pleased to hear that our Ginger Snaps have made your tea time perfect. There's nothing quite like enjoying a treat with a good cuppa. We truly appreciate your kind words!
Warm wishes,
Team Ringtons
“We ordered online because we hadn't seen our regular delivery driver for a long time! Ringtons is our tea of choice; the online delivery was quick and efficient, even though we had to pay for a delivery charge. We now know that if the driver goes missing again, we can always fall back on ordering online.”
Thank you for your kind review, Alisdair! If you ever need us to contact your salesperson in the future, please feel free to contact our Customer Care Team Tel 0800 052 2440
Warm regards,
Team Ringtons
“Ordered Christmas gifts which arrived in just a few days well packaged.
The only quibble is that one of the items I considered buying had a very short use by date”
Thank you for your thoughtful review, Janice! We’re pleased to hear that your Christmas gifts arrived quickly and in great condition. All of our gifting released for Christmas, have good best before dates on them. If you have considered purchasing a gift which we sell all year round, that potentially could have a shorter best before date on it, our Customer Care team are always happy to check details for you Tel 0800 052 2440 😊
Warm wishes,
Team Ringtons
English