Hi Ann,
Thank you for your review. We're delighted to hear that you found a good choice of Christmas gifts and that your order arrived quickly.
We're sorry to hear that the box of Chocolate Brazils was a little damaged when it arrived. If you'd like us to look into this for you, please do get in touch with our Customer Care Team at tea@ringtons.co.uk, who will be happy to help.
We hope your gifts are well received this Christmas, and thank you for choosing Ringtons.
Best wishes, from the Ringtons Customer Care Team ☕🍪
Hi there,
Thank you for your lovely review! We're delighted to hear that you've never been disappointed with our hampers and that your delivery arrived promptly. Knowing you'll be ordering more is the biggest compliment we could receive.
We look forward to helping you choose your next hamper soon!
Best wishes, from the Ringtons Customer Care Team ☕🍪
Hi Ellen,
Thank you for your feedback. We're sorry to hear that the gift message wasn't the one you intended. We understand how important those personal touches can be, especially when sending a gift. If you could please contact our Customer Care Team at tea@ringtons.co.uk, we'd be happy to look into the gift message issue for you and investigate what happened.
We're delighted to hear that your friend received the correct parcel and loved it.
Best wishes, from the Ringtons Customer Care Team ☕🍪
Hi there,
Thank you for your review.
We're delighted to hear that you enjoyed the teas and biscuits, but we're very sorry to learn about your experience with the Carrot Cake.
This certainly doesn't sound as we'd expect, and we'd like to look into it further for you. Please contact our Customer Care Team at tea@ringtons.co.uk with a few more details, and if possible a photo of the product, so we can investigate and help resolve this for you.
Thank you for bringing this to our attention, and we apologise for the disappointment caused.
Best wishes from the Ringtons Team ☕💙
“I bought this for a friend for her birthday in a couple of weeks so can't comment on enclosed items but the presentation is good. Will purchase another at Christmas hopefully in one of your festive bags. Great gift idea.”
Hi Wendy,
Thank you for your lovely review! 😊
We're delighted to hear that the gift was just what you were looking for and that you were impressed with the presentation. A gift that looks great before it's even opened is always a winner! 🎁
It's wonderful to hear you'll be back for another one at Christmas. Keep an eye out for our festive packaging too, it always helps get everyone in the Christmas spirit! 🎄✨
Best wishes from the Ringtons Team ☕💙
“The only little thing that was not exactly good was that my little shortbreads where mostly crumbled. The rest of my order was excellent. Will order again, definetely.”
Hi Miriam,
Thank you for your review! 😊
We're delighted to hear that you enjoyed the rest of your order and that you'll definitely be ordering again.
We're sorry to hear that the shortbread arrived a little more crumbly than intended. While it's still just as tasty, we know it's nicer when it arrives in one piece! 🍪
Thank you for taking the time to share your feedback, and we're so pleased the rest of your Ringtons treats hit the spot.
Best wishes from the Ringtons Team ☕💙
Hi Eileen,
Thank you for your lovely review! 😊
We're delighted to hear that the gift was well received. It's also wonderful to know that you're already a fan of our tea, coffee and biscuits and find them to be good quality and great value for money.
Thank you for continuing to choose Ringtons for both your own treats and your gifts. ☕🍪🎁
Best wishes from the Ringtons Team ☕💙
Hi,
We're delighted to hear your order arrived promptly and that the recipient was pleased with the selection inside! 😊 There's something special about receiving a box full of treats, and we're so pleased it was well received.
Thank you for taking the time to share your feedback and for choosing Ringtons. 🎁☕🍪
Best wishes, from the Ringtons Customer Care Team ☕🍪
Hi May,
Thank you for choosing Ringtons for your gift! 🎁😊
While you haven't had the chance to try the goodies yourself, we hope the lucky recipient thoroughly enjoys them. There's nothing quite like receiving a surprise parcel filled with tea, coffee and treats!
Thank you for taking the time to leave a review, and perhaps you'll get the chance to sample a few Ringtons favourites yourself in the future. ☕🍪
Best wishes, from the Ringtons Customer Care Team ☕🍪
Hi Sheila,
Thank you for your lovely review! 😊
We're delighted to hear that you enjoyed the biscuits and found there was a great selection to choose from. Nothing beats having plenty of favourites to work your way through! 🍪
Best wishes from the Ringtons Team ☕💙
Hi Sheila,
Thank you for your lovely review! 😊
We're delighted to hear that you're enjoying the Earl Grey Tea Bags and that the individually wrapped sachets are a hit too.
We completely understand your preference for getting them from your regular tea deliverer. There's something special about that doorstep visit! While some products are only available online, we know many customers love the personal touch of seeing their tea deliverer each month. ☕💙
Thank you for your continued support.
Best wishes from the Ringtons Team ☕💙
Hi Jason,
Thank you for your review! We're sorry to hear the Carrot Cake had a bit of a rough journey on its way to you and wasn't looking its best when it arrived. Sadly Royal Mail aren't as careful with our parcels as we would like.
As for the macarons, they were from our Easter range hence the short shelf life. We do have a banner stating this on the website with the best before date as we never want customers to be disappointed with their purchases. We know dates can sometimes sneak up on us faster than we'd like, especially when there's a box of goodies involved!
We really appreciate your feedback and thank you for choosing Ringtons.
Best wishes, from the Ringtons Customer Care Team ☕🍪
Hi there,
Thank you for your review! 😊
We're delighted to hear that your order arrived quickly and was packaged well. Christmas presents always need a little extra care, so it's great to know everything arrived safely.
We hope the lucky recipient enjoys their gift when it's opened on Christmas Day! 🎄🎁
Best wishes from the Ringtons Team ☕💙
Hi Mark,
Thank you for your review! 😊
We're delighted to hear that you're enjoying the herbal drinks and the variety we offer. And no need to worry, your review came across just fine!
It's great to know you've been pleased with most of what you've received and that you're enjoying exploring the different choices available.
Best wishes from the Ringtons Team ☕💙
Hi Edward,
Thank you for your review.
We're delighted to hear that your order arrived on time and was well packed.
We're sorry to hear that the Chocolate Brazil Nuts packet was slightly damaged, especially as it's intended to be a Christmas gift. If the product itself has been affected, please contact our Customer Care Team at tea@ringtons.co.uk with a photo and we'll be happy to look into this for you.
We're pleased that everything else was perfect and appreciate you taking the time to share your feedback.
Best wishes from the Ringtons Team ☕💙
Hi there,
Thank you for your review! 😊
We're delighted to hear that your order arrived promptly and that everything was just as expected. That's exactly the experience we aim to provide for all our customers.
Thank you for taking the time to share your feedback and for choosing Ringtons.
Best wishes from the Ringtons Team ☕💙
Hi Jane,
Thank you for your review.
We're sorry to hear that your usual tea deliverer wasn't able to visit this month, but we're delighted that ordering online helped you get your Ringtons favourites when you needed them.
Thank you for your continued support, and we hope to see your regular tea deliverer again soon.
Best wishes from the Ringtons Team ☕💙
Hi Louise,
Thank you for your lovely review! 😊
We're so pleased to hear that you always enjoy drinking our tea. There's nothing better than knowing we're helping make your tea breaks that little bit more enjoyable.
Thanks for your continued support!
Best wishes from the Ringtons Team ☕💙
Hi Glenn,
Thank you for your lovely review and for being such a loyal Ringtons customer! 😊
We're delighted to hear you love our products. We understand it's disappointing when a favourite isn't available anymore. To keep our range exciting and bring new treats for customers to enjoy, we do introduce a variety of limited-edition products throughout the year. Sadly, our salespeople's baskets aren't quite big enough to carry everything all the time!
We really appreciate your feedback and support, and we're always working on bringing a great mix of favourites alongside something a little different to discover.
Best wishes from the Ringtons Team ☕💙
Hi Edward,
Thank you for your lovely review!
We're delighted to hear that your order arrived quickly and in perfect condition. We take great care when packing our products, so it's wonderful to know that effort was appreciated.
Thanks for taking the time to share your feedback. We hope you enjoy your Ringtons treats!
Best wishes from the Ringtons Team ☕💙
