Hi Elizabeth,
Thank you for the fantastic 5/5 review! We’re thrilled the parcels were delivered quickly and that both recipients were loved them. If there’s anything else we can do, please let us know.😊🎄🎁
Kind regards,
Team Ringtons
“Would love to review my order but unfortunately I have not received it yet. Think this is probably more a royal mail problem than a Ringtons problem.”
Hi there,
On looking at this order, it does look like Royal Mail have tried to deliver this parcel on 06/12/2025. The parcel is shown as still pending, please check your emails to re-schedule the delivery via Royal Mail, I hope that helps.
Team Ringtons
Warm Wishes
Hi Alyson,
Thank you for the fantastic 5/5 review! We’re thrilled you loved the hamper and packaging. If there’s anything else we can do, please let us know. 😊🎁
Kind regards,
Team Ringtons
Hi Ian,
Thank you for the fantastic 5/5 review! We’re thrilled you’re happy with our products and service. If there’s anything else we can do, please let us know. 😊
Kind regards,
Team Ringtons
Hi S,
Thank you for the lovely 5/5 review! We’re thrilled you enjoy the tea and ginger biscuits. We understand the desire for a friendly delivery van experience and are sorry we don't have any salespeople in your area. If there’s anything we can do to improve your experience or help you with orders, please let us know. 👍 😊
Kind regards,
Team Ringtons
Hi Joyce,
Thank you for the great 4/5 review! We’re glad the hamper and delivery service met your expectations for a Christmas present. If there’s anything we can improve, please let us know.👍 😊
Kind regards,
Team Ringtons
“Thank you Ringtons I loved the Christmas Bauble set. I am in my seventies and have fond memories of my Mam, Nanna and myself buying goodies from Ringtons. These baubles make me smile. Wishing you all the best for 2026.
Cheers”
Hi Brenda,
Thank you so much for the wonderful 5-star review! We’re thrilled the Christmas Bauble set brought back fond memories and made you smile. Wishing you all the best for 2026 as well.😊🎄🎁
Kind regards,
Team Ringtons
Hi Josephine,
Thank you for the great 5/5 review! We’re glad you’re pleased with the service and that you’d order again. We’re sorry about the van delivery not reaching your area, but if there’s anything we can do to help in future, please let us know.👍 😊
Kind regards,
Team Ringtons
“Great service and fast dispatch. Im sure they will taste as great as normal but this time they are Christmas stuff so not opened them, although it's very tempting!!”
Hi Phil,
Thank you for the great 5/5 review! We’re glad you’re happy with the service and fast dispatch. If there’s anything we can do in future, especially around Christmas items, please let us know.😊🎄🎁
Kind regards,
Team Ringtons
“The low rating is due to the delay in delivery of the order, it was a gift for a sick relative, I was given a couple of delivery dates, which spoiled the surprise”
Hi Irene,
We’re really sorry to hear that Royal Mail took 5 days to deliver your order, this isn't the experience we would want for our customers. We hope the goodies were enjoyed once received 👍 😊
Kind regards,
Team Ringtons
Hi Ian,
Thank you for the great 5/5 review! We’re delighted the recipients were really delighted with their Christmas gifts. If there’s anything we can do for you in the future, please let us know.😊🎄🎁
Kind regards,
Team Ringtons
Hi Christina,
Thank you for the great 5/5 review! We’re glad you had an excellent service from order processing, confirmation & delivery. If there’s anything we can do to keep improving, please let us know.👍 😊
Kind regards,
Team Ringtons
“Brought for a Christmas present for male friend am sure he will thoroughly enjoy the biscuits and tea selection wrapped really nicely and gift card included was nice touch thank you will order again”
Hi Valerie,
Thank you so much for the wonderful 5-star review! We’re thrilled you chose Ringtons for a Christmas gift and that the biscuits, tea selection, and gift presentation hit the mark. It’s great to hear you’d order again.👍 😊
Kind regards,
Team Ringtons
“Best thing I've done finding you! Biscuits and chocolates are delicious and reasonably priced, service excellent. I'm just sad the hamper i wanted had already potentially out. Hardly surprising though! Lifetime customer here!”
Hi there,
Thank you so much for the fantastic 5-star review! We’re delighted you’ve enjoyed the biscuits, chocolates, and our service. Sorry to hear the hamper you wanted is sold out, hopefully something equally lovely will catch your eye. We truly appreciate you being a lifetime customer.👍 😊
Kind regards,
Team Ringtons
Hi Alison,
Thank you for the wonderful 5-star review! We’re thrilled the Christmas box and the other items arrived safe and sound. We appreciate your support and hope you’re enjoying everything.👍 😊
Kind regards,
Team Ringtons
“I’m very pleased with my items.
I was disappointed that the delivery van driver didn’t come when he said he would. I waited in for him. Plus, by having to order on line, I didn’t get my free pack of tea bags.
A minor moan as I love your goods 👍🏻”
Hi Carole,
Thank you for the lovely 5-star review and for choosing us. We’re glad you love the goods. We’re so sorry your doorstep delivery sales person did not call when he was supposed to and this has been escalated with his manager. don't worry about your free pack of tea will still be given when you purchase at the door.😊☕
We appreciate you as a customer and hope to see you again soon.
Kind regards,
Team Ringtons
Hi Suzanne,
Thank you so much for the wonderful 5-star review! We’re thrilled you’re happy with the product and presentation. We appreciate your kind words and look forward to seeing you again.😊🎄🎁
Kind regards,
Team Ringtons
“All the products are amazing , reasonably priced, and so convenient to buy. Either by the fortnightly visit by a company agent or online . I use this company every month or so and without fail every Xmas to send a hamper to my parents in the S.E of England.The bonus being my order was free delivery too xx Thankyou Ringtons 😊”
Hi Denva,
Thank you so much for the wonderful 5-star review! We’re thrilled you love our products, value the pricing, and find ordering convenient. It’s fantastic that you send hampers to your parents and that delivery was free too. We truly appreciate your ongoing support and look forward to seeing you again soon.😊☕🎁
Kind regards,
Team Ringtons
“Ordering was fine, once the password was finalised. The goods turned up in a poor condition, the postman said whoever packed it didn't do a very good job. The outer box fell to pieces as he brought it to the door and some of the biscuits had parted from their gift boxes. I patched them up and hope that the friends and relatives do not received boxes of broken biscuits, because you cannot tell until you actually open the individual biscuit packs.”
Hi there,
We’re really sorry to hear your order arrived in poor condition, and that the outer box was damaged. That isn’t the experience we want for you.
Please could you share your order number and some photos of the damaged packaging and biscuits with us at tea@ringtons.co.uk and we’ll get this resolved for you.
Thank you for bringing this to our attention, and for your patience while we sort it out.
Kind regards,
Team Ringtons
“Bought a package for a Christmas gift. It was well packaged and delivered promptly. I know that the recipient will love the contents as she is a life time lover of Ringtons tea.”
Hi Caroline,
Thank you so much for the lovely 5-star review! We’re thrilled the gift arrived safe and sound, and that the recipient will love the tea.😊☕🎁
Kind regards,
Team Ringtons
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