“The products I chose arrived quicker than expected. I have enjoyed particular Ringtons items in the past, therefore the repeat order. The outer packaging being appropriate and considerate however disappointingly one of the 'gift boxes' must have been damaged before being packed as it was not in the pristine condition that the I expected.”
“Great delivery, but did pay for that option to ensure gift reached in time. Opted for personalised note to be added to the gift. When the gift arrived it was hand written which I didn't expect. I did contact Customer Services and they explained it was for the personal touch but I felt this should have been advertised better”
“Excellent tea, but why can it not be delivered on a one off basis free of charge by the van that passes by our door regularly. Instead they charge you postage to have the royal mail deliver it.”
“Loved everything about it except the box it came in, not the outside box which was undamaged but the box the hamper components were in, it looked like a heavy weight had been put on the lid as it was squashed and concave.”
“Well everything was going well then I realised that one of my parcels hadn't been delivered as it was stated to do so. But once I had raised a concern it was all sorted. If this hiccup hadn't occurred I would have rated the site top notch”