“Products received all excellent, however packaging could been bette, some packets received had biscuits broken. This however did not affect the quality of the product.”
“Lovely hamper, tasty items. Your delivery let's it down. Amazon just left it in plain site on my doorstep. Box was wet and not delivered to neighbour. Disappointed.”
“When I ordered my preferred item, it was out of stock, but I was given the option to be notified when it was back in, I think this is a good time saver, and it works. Well done. I reordered and item arrived almost within time scale. The only criticism I have is the cost of packaging. It’s quite expensive on one item.”
“I ordered three gift hampers for friends and family. Which were delivered on time and I have been told in excellent condition. The only problem that I encountered was on trying to order my first choice of hampers, which were out of stock, I requested an notification email when they came back in stock which I received, but when I tried to order them they were still out of stock.”
“Delivery was really quick and got my order a few days after, everything correct, only down side is that the box for delivery was too big for what was ordered”
“Reason for 4* is paid for next day delivery but order arrived a day late. Ordered Sunday 3pm for Tuesday, so had extra time to process as well. Didn't dispatch until Tuesday & delivered Wednesday. Did refund delivery fee imed on my request.”
“Prompt delivery, but it would have been helpful to receive a message to say package had been despatched, only got one saying order was being processed.”
“fantastic biscuit hamper, a perfect gift! once of the boxes was a little damaged, not sure how as it was well packaged in bubble wrap, boxed and marked handle with care..”
“The gift and product was excellent! My only complaint was I'd orded a gift card and was disappointed that my friend didn't know who it was from she had to ask around which is disappointing. Ringtones have sent me a £5 gift voucher to compensate.”
“I have been s customer for a while now and find all I order of good quality and value with a good delivery time. I think though that they let their customers down in the gift hamper area as they only do them with tea bags, not with loose leaf tea, which for a tea company of some standing and length of time in business, long before Tea bags came on the market I find disappointing. I am sure that more customers would purchase hampers if they replaced the Tea bags with real tea, or even a balanced mix if the two. When I asked about this I got a really poor response " Our hampers are made up/pre packed and cannot change the contents". Well how about designing a hamper that replaces Tea bags with real tea Ringtons, surely that would not be difficult. Apart from that, I will still get my brews, coffee and biscuits from them.”
“The products I chose arrived quicker than expected. I have enjoyed particular Ringtons items in the past, therefore the repeat order. The outer packaging being appropriate and considerate however disappointingly one of the 'gift boxes' must have been damaged before being packed as it was not in the pristine condition that the I expected.”
English