“Love the contents of the hamper all at a great price. However, the gift box it arrived in is very plain and boring. I don’t think I can give it as a present in the box supplied, I will have to find and buy a more suitable and decorative box to make it more appealing as a present.”
“It would have been 5 stars. As a friend gets Ringtons locally and orders things for the girls at work at christmas. But this year said they could not get any and to try on line. So disappointed that I had to get them and pay now and not nearer Christmas.”
“We bought two of these gift boxes as Christmas presents and they arrived securely, bang on time and extremely well packed. We hope the recipients really enjoy the contents in due course!”
“I tried to order online but had problems in doing so. I phoned customer service and they couldn’t have been more helpful and were very friendly. The lady (sorry I didn’t catch her name unfortunately) managed to process my order and arranged next day delivery. My mother in law was thrilled with her Mother’s Day gift. Thank you to all of the customer service team”
“A few problems online: to make my order, which was a gift to a lady in Lincoln UK (I live in Switzerland, and so my billing address is totally different from that of the addressee), your procedure was odd. For instance, instead of filling in an address myself, I had to click into a "preset" address (which was not the correct one for my Swiss village, which introduced street names and new numbers about six years ago - these new names/numbers are not listed by you (but our locals know who is who, so it was no major problem). Once I had contacted you with my query and was able to place my order online, the delivery went smoothly and I was profusely thanked for the gift - but of course cannot tell you how things tasted. Delivery went smoothly.”
“Order was correct. Arrived in a timely manner. But it was bashed about and some biscuits were broken. The items were just loose in a big box, no paper or packing to stop them moving around and getting damaged. More care needs to be taken as the delivery people do not always treat parcels with care.”
“Ordered one of the large hampers for my sisters birthday. Unfortunately it arrived late, apart from that, the products inside are lovely and my sister really liked it. This hasn’t put me off ordering again.”
“Everything I wanted out of the brochure was sold out apart from one thing. What's the point of the brochure or even giving it to customers. Apart from that everything was perfect thankyou”
“Quick delivery but couldn’t work out how to get the gift delivered directly to my recipient?? So had to get it delivered to me to post on ?? She was very happy with the hamper.”
“Ringtones very prompt and efficient with order. Royal Mail sent messages on three consecutive days to state delivery and then didn't deliver till three days after message suggested. Thank you”
English