“Delivery was quick and on time. The products were exactly as described, and always good quality. One niggle, and why I gave 4 stars instead of 5, the products were in the gift section so I expected that the box shown in the picture was the gift box. I am now going to have to buy another box to transfer the products into, as my address label was stuck on the front of the box shown in the picture.”
“Your biscuits are exceptional, first prize for these. But the Belgian chocolate selection box was disappointing. The toppings on the mini cupcakes were far too rich & sickly. The bottom layer offered 4 pie slices although the packaging insert has 5 spaces? Very odd!”
“Wonderful biscuits and excellent delivery Unfortunately opened a packet to show off quality to friends to find all biscuits broken. They had clearly been dropped at some point. They were obviously edible just the appearance disappointing.”
“I bought several of this year’s candles again for gifts Great quality and smell divine. Only problem was I couldn’t purchase from my lovely delivery man Lee because they were sold out !! He missed out on a large sale. Don’t understand how this is the case when still available online. Food and gifts are tasty, great quality and beautifully packed.”
“Never tried ringtone before. Live in Birmingham so have never seen in local shops.was looking for something slightly different as Christmas gifts and these fit the bill.lovely quality at reasonable price.only negative was delivery was quite slow but that's not unusual at this time of year.”
“Repeat purchase of known goods Teacakes, wafers and ginger biscuits. Easy to order and sent quickly. Slightly confused as delivery comes from Zendbox fulfilment rather than saying Ringtons.”
“4 stars due to delivery of poorly packed parcel of biscuits which were then delivered by Evri. Parcel damaged on outside too. Would otherwise give 5 stsrs as customer service was faultless and biscuits that survived were delicious”
“Prompt ordering and delivery although it would be helpful to be warned that the courier is not Ringtons and an explanation of who it might be would be helpful when emails come in confirming order. It can look like a scam.”
“Ringtons is excellent. Goods and value excellent l.However that can't be said of Evri your chosen delivery firm. Informed they had my parcel on a Friday but only delivered five days later.”
“It was easy to find the items I needed on the website and to browse through the rest. However, I cannot give five stars as too many items were out of stock, which was disappointing.”
“Items ordered are amazing as always and the reason I keep coming back. Delivery this last order could have been quicker but other than that all is good”
“I would have given 5, but there seem to have been changes made in the last 12 months, such as packets not lasting as long and the bag itself seems to inferior to before in that when splitting the two bags of Breakfast tea, they will sometimes split down the perforation, ruining both bags and wasting them. This does not happen as much with the Cuppa tea bags, for some reason. Tea still tastes great and I have been drinking it for over 30 years. Shame I can't give it 5 due to these changes.”