“Order was correct. Arrived in a timely manner. But it was bashed about and some biscuits were broken. The items were just loose in a big box, no paper or packing to stop them moving around and getting damaged. More care needs to be taken as the delivery people do not always treat parcels with care.”
“Ordered one of the large hampers for my sisters birthday. Unfortunately it arrived late, apart from that, the products inside are lovely and my sister really liked it. This hasn’t put me off ordering again.”
“Everything I wanted out of the brochure was sold out apart from one thing. What's the point of the brochure or even giving it to customers. Apart from that everything was perfect thankyou”
“Quick delivery but couldn’t work out how to get the gift delivered directly to my recipient?? So had to get it delivered to me to post on ?? She was very happy with the hamper.”
“Ringtones very prompt and efficient with order. Royal Mail sent messages on three consecutive days to state delivery and then didn't deliver till three days after message suggested. Thank you”
“I ordered a pack of decaf roasted ground coffee. Folk assume wrongly, that by drinking decaf you like a weak coffee. I love my coffee strong and flavoursome and not interested in the hit of caffeine . I was served this coffee at the Baltic in Newcastle and enjoyed it so much I checked with the staff to find out the make. Hence my order. I have been drinking decaf coffee for around 15 years I love this. The pack is rather large for one person being the only one who drinks it. However that doesn?t detract from the flavour?.”
“Gift was delivered. Person absolutely loves her Ringtons Gold Tea and delicious ginger biscuits. Unfortunately she said she didn't see the gift message that I had included but she was happy and luckily she knew I'd sent the gift. Pity that the company doesn't use pretty teacup or even Ringtons logo based postcards rather than a sheet of paper for messages that can easily be thrown into the recycling without being seen.”
“I bought chocolate snow balls instead of chocolate tea cakes I won?t buy any. More as there is far to much coconut on them I prefer the chocolate tea cakes .”
“Great produce and helpful customer service staff. I tried to order a hamper online but it would not accept an Isle of Man postcode as being in UK. The lady I spoke to was most helpful and efficient and quickly took the order over the phone. The hamper arrived on time and was much appreciated by the recipient.”
“Ringtons are always good with there delivery and quality The reason for four stars and not my usual five was because there was a pack of tea missing from my order BUT I will say that when I notified them it was rectified Immediately”