“Hitch in delivery because of parcel being wrongly addressed, but I was impressed by how quickly and sympathetically the matter was dealt with when I contacted Ringtons directly.”
“Arrived fine though took a few days more than I was anticipating, presumably owing to the Christmas rush. I was about the give Ringtons a call to find out where my order had got to when it turned up. Otherwise, excellent quality product and decent value for money.”
“Very nice selection of teas, etc. Unfortunately Royal Mail didn't do so well. The items were well packed but the box arrived with a hole in the bottom and two of the packets of drinking chocolate were damaged. A shame as they are going to be presents.”
“The box of biscuits was a present for someone who thought it looked amazing. I haven't heard how the tasted yet. I bought 2 packets of biscuits for myself but didn't really enjoy them. However, I'm not someone who eats biscuits very often. I've not tried the coffee yet but I'm sure it will be lovely. Everything was extremely well packaged and arrived safely and promptly. I was pleased with the order overall. Thank you.”
“Ginger biscuits - always buy these from Ringtons. Had I only bought the biscuits I would have given 5 stars. Knocked off one star due to the quality (or lack of) of the toffe/fudge in tin. Little/no flavour, just sweet. But the tin is beautiful.”
“Exactly what I expected, very good quality products, supplied in a timely manner, however the chocolate selection may be slightly overpriced only an opinion”
“The order process was really easy. It was delivered by royal mail. Unfortunately the marmalade came smashed though. So I complained and had an email back within the same day and the money back in my bank within 24 hours. Cannot fault customer services. The products received were high quality as always and made a lovely Christmas gift hamper.”
“Love the hamper. Quick and easy to buy and speedy delivery. Only reason I?m not giving a 5 is because the hamper is a present and the box was marked and has stickers on it. I tried to peel the sticker off and it?s come away in bits. Though I will wrap it, It looks untidy and a little scruffy”
“I would have given them 5 stars but they sent out their breakfast tea instead of the Northumberland gold blend. However they are the same price and it's still a good brew, so I'll let them off this time with a 4 star rating.”
“As always great products, unfortunately let down by delivery company who used my parcel as a pi?ata. Contacted customer service who arranged a speedy exchange and apologies.”
English