“Excellent - difficult to nominate my personal preference. The range is excellent but probably my favourite is the ginger biscuit. Produce is really scrumptious and clearly made in small batches. Bravo! By the way, the sweeties were very good too.
Geraldine.”
Thank you so much for your fantastic review, Geraldine! We're absolutely delighted to hear how much you enjoy our range and that the Ginger Snaps hold a special place in your heart.
Warm wishes,
Team Ringtons
“Very disappointed with the lack of care in packing the items ordered.
I had to contact the recipient to ask if the gift had been received as despite having a delivery notification from Royal Mail I was surprised not to hear from the recipient. As this was a gift to someone I'd not met and was only acquainted with through occasional phone calls for business I felt embarrassed to ring and ask if the item had been received. When I did we were both embarrassed and I was told the lack of acknowledgement was because the gift message was for pinecone moving into a new flat from their Grndma - nothing like my message. To compound things I don't know if the correct gift has been received and don't feel I can ask the recipient.
Very reluctant to order again.”
Hi Bernadette,
Thank you so much for taking the time to share your experience with us. We're truly sorry to hear about the mix-up with your recent order, especially when it involved a gift meant to bring joy. We completely understand how important it is for everything to arrive just right, and we’re disappointed to hear that we missed the mark.
We really appreciate you reaching out to our Customer Care Team earlier today. While we know that no gesture can fully undo the frustration or embarrassment this may have caused, we’d love the chance to make things right and regain your trust.
Your feedback is incredibly valuable to us, and we’re already looking into how we can prevent this from happening again. Thank you again for your patience and understanding, it means a lot.
Warm wishes,
Team Ringtons
Thank you so much for your lovely review, Heather! We're delighted to hear that your biscuit hamper was delivered quickly and that you loved the beautiful packaging. It’s wonderful to know you are pleased with your choice!
Warm wishes,
Team Ringtons
“Hamper arrived quickly. Great variety of contents and good quality. Purchased this as a gift for close friends and I know they will be pleased with it.”
Thank you so much for your fantastic review, Dawn! We’re thrilled to hear that the hamper arrived quickly and that you’re pleased with the variety and quality. It’s wonderful to know it will be a delightful gift for your friends!
Warm wishes,
Team Ringtons
Thank you so much for your kind words, Raymond! We're delighted to hear that you’re happy with our quality products and service. Your support is greatly appreciated, and it motivates us to keep delivering the best for our customers!
Warm wishes,
Team Ringtons
Thank you so much for your wonderful review, Irene! We're thrilled to hear that you enjoyed our decaf tea and found it to be the best you've tasted. It's fantastic to know you loved the quick delivery too!
Warm wishes,
Team Ringtons
Hi Wendy,
Thank you for reaching out and sharing your experience. We’re truly sorry to hear about the condition of your Ginger Snap Biscuits, and we understand how disappointing it can be to receive broken items. Your feedback is important to us, and we will definitely address this in an email to yourself. If you have any further concerns, please don’t hesitate to reach out.
Warm regards,
Team Ringtons
Thank you so much for your excellent review, William! We're thrilled to hear that you enjoyed our coffee and appreciated the speedy delivery. Your recommendation means a lot to us and inspires us to keep up the great work!
Warm wishes,
Team Ringtons
“Thank goodness my daughter purchased me a birthday hamper from yourselves.
Since then I've ordered some gift bundles for friends and myself!
I cannot speak highly enough of the quality of each and every product, if you want to make someone's Christmas, birthday or a thank you and such reasonable prices I highly recommend Ringtons.”
Thank you so much for your wonderful review, Jayne! We're absolutely delighted that you loved your hamper and have chosen to share the joy with friends as well. Your kind words about the quality and value of our products mean a lot to us!
Warm wishes,
Team Ringtons
Thank you so much for your lovely review, Pauline! We're delighted to hear that your friend's birthday treat was delivered promptly. Your kind words inspire us to keep providing excellent service!
Warm wishes,
Team Ringtons
Thank you so much for your fantastic review! We're thrilled to see your very kind words. Your support means the world to us, and we’re committed to bringing you more delightful treats in the future!
Warm wishes,
Team Ringtons
Thank you for your amazing review! We’re thrilled to hear that you enjoyed your hamper and that it arrived just in time. Your recommendation means so much to us and motivates us to keep providing delicious treats!
Warm wishes,
Team Ringtons
“As usual excellent service and excellent produce. The ginger biscuits are simply the best. My daughter-in-law recommended the tea, which is now a 'go to' and we all love the hot chocolate.
My parcel was delivered to my home in Gloucetershire the day after I ordered. Thanks Ringtons and also to Royal Mail.”
Thank you so much for your wonderful review, Linda! We're absolutely delighted to hear that you enjoyed our Ginger Snaps and that our tea has become a favourite in your home. It's fantastic to know that our delivery service met your expectations as well!
We truly appreciate your support and look forward to seeing you again soon.
Warm wishes,
Team Ringtons
Thank you so much for your wonderful review, Ian! We're thrilled to know that you appreciate our prompt and secure delivery, as well as our quality products. Your continued support means a lot to us, and we can't wait to see you again soon!
Warm wishes,
Team Ringtons
Thank you so much for your wonderful review, Linda! We're thrilled that you enjoyed our products and that the delivery was quick. Your kind words about our packaging inspire us to keep striving for excellence. We can't wait to see you again soon!
Warm wishes,
Team Ringtons
“Thank You for my recent order which arrived in super fast time BUT the person who packed it needs to learn how to pack as the Bon Bon was put in 1st & everything else on top of them so they are VERY flat & all stuck together which you can feel without opening the packet, these was going to be a stocking filler for a friend, i was going to mention this to our guy who is due this Friday & i have attached a picture for you to see & show the packer the state of them ~ As for the rest of my order they are perfect & put away until Xmas time.”
Thank you for your feedback Sharon. We’re glad to hear your order arrived quickly and that the rest of your items are just what you hoped for! We sincerely apologise for the packing issue with the Bon Bons and appreciate you bringing it to our attention. We will certainly address this with our team to ensure a better experience in the future. I will follow this up with an email to yourself to resolve.
Warm wishes,
Team Ringtons
Thank you for your wonderful review, Louise! We're so glad to hear that Dawn was able to assist you promptly. Your satisfaction is our top priority, and we truly appreciate your feedback!
Warm wishes,
Team Ringtons
Thank you so much for your wonderful review, Denise! We're absolutely delighted to hear that our biscuits continue to meet your expectations. Your satisfaction is our top priority and your kind words inspire us to keep delivering the best quality!
Warm wishes,
Team Ringtons
“Quick delivery, items are really good quality, but the size of your chocolate brazils is half of what they were last year!
I would love you to change my name, it was misspelt, typo by me. I amended but you are using the wrong name. It's Linda not Linda.”
Thank you for your thoughtful review, Linda! We're pleased to hear that you found our items to be of good quality and that your delivery was quick. We appreciate your feedback regarding the Chocolate Brazils
We’re so sorry you’re disappointed. The cost of cocoa has risen significantly, and because of this we had to rethink the product size to make sure we kept the quality, which we care deeply about, while still keeping it accessible. We chose to reduce the pack size so the chocolates remain just as you know and love them. We’ve worked hard to balance quality, value and affordability during a challenging time, and we truly appreciate your feedback and support.
Warm wishes,
Team Ringtons
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