“For several years I have had a Sales-person call every 4 weeks and we have been kept in supply with Tea and other Goodies - however we have not seen our Salesperson now for about 8 weeks or so and had to order Tea On Line to continue with a decent Cuppa - What has happened?
Ken Warner.”
Hi Kenneth,
Thank you so much for getting in touch with us at Ringtons.
I’m sorry to hear that we haven’t visited as expected recently, that’s certainly not the experience we want you to have.
I’ve passed your message along to your local sales office management team and asked them to investigate this for you. Someone will be in touch with you directly very soon to discuss and resolve the matter.
Thank you again for bringing this to our attention, and please don’t hesitate to reach out if there’s anything else we can help with.
Kind regards,
Team Ringtons
Hi Timothy,
Thank you for your kind words. We’re glad you enjoyed the tea and that the ginger biscuits met your expectations, and that the service and delivery were on point.
Kind regards,
Team Ringtons
“Just love Ringtons everything they have is amazing good quality and great selections. Nathan is my local representative for Ringtons sp friendly and great service”
“Easy to order website, I could have spent a fortune on all of the lovely goodies available. I received my box of 600 teabags, gingersnaps , crumble mints and toffees. Love all of it. Speedy delivery too.”
Hi Terry,
Thank you for your kind words. We’re delighted you're so happy with your goodies and that our website easy to use and delivery was super speedy.
Kind regards,
Team Ringtons
Hi there,
Thank you for sharing. We’re delighted to hear the hot chocolate was divine and the Tiffin was a big hit with your grandchildren.
Kind regards,
Team Ringtons
Hi Susan,
Thank you for your kind words. We’re glad you’re enjoying the different teas and that you’re happy with them. We look forward to you trying more soon, including the coffee.
Kind regards,
Team Ringtons
Hi Ruby,
Thank you for your kind words. We’re glad you found the packaging, delivery, and quality of the items to be excellent, and that you’ll be ordering again.
Kind regards,
Team Ringtons
Hi Patricia,
Thank you for your kind words. We’re glad the gift was well received and that the beers and biscuits were enjoyed.
Kind regards,
Team Ringtons
Hi Jackie,
Thank you for your kind words. We’re glad you love Ringtons and that our products look and taste fabulous. We appreciate you taking the time to share your feedback.
Kind regards,
Team Ringtons
Hi Sandra,
Thank you for your kind words. We’re glad you’re happy with the service and that our rep was helpful and friendly.
Kind regards,
Team Ringtons
Hi Annie,
So we can look into this for you further, can I ask that you provide us with a the product information you feel isn't as good as it used to be.
We look forward to your reply.
Kind regards,
Team Ringtons
Hi Alison,
Thank you for your kind words. We’re glad you found the website user friendly and that you liked our products and super speedy service.
Kind regards,
Team Ringtons
Hi Andrew,
Thank you for your kind words. We’re glad you found the website easy to use and that the delivery was prompt. We appreciate your kind words and the ⭐⭐⭐⭐⭐
Kind regards,
Team Ringtons
Hi Colin,
Thank you so much for getting in touch with Ringtons.
I’m really sorry to hear your order didn’t arrive in perfect condition, that’s certainly not the experience we want for you.
When you get a moment, would you mind emailing tea@ringtons.co.uk and send us a few photos of the damaged items? That’ll help us look into what’s gone wrong and figure out whether it’s a packing issue with the dispatch centre or if our courier has been a bit heavy-handed with your parcel.
Once we’ve received them, we’ll make sure to get this sorted for you as quickly as possible.
Thanks again for your patience, and if there’s anything else we can help with in the meantime, just give us a shout, we’re always happy to help.
Team Ringtons
Hi Carl,
Thank you for your kind words. We’re glad you experienced very good service. Thanks so much for the great feedback! 😊
Kind regards,
Team Ringtons
English
