“Have ordered a few times now (chocolates are too moreish and should be outlawed)including various items to make up Christmas hampers; you can get everything you would need here and all recipients were very happy with their hampers. Have also ordered for birthdays, Valentine's and just when we fancy a real treat. You can't fault them and we thoroughly recommend Ringtons. Still have a box of the chocolates disguised as macaroons - but they're mine!”
Hi Bobbie,
We’re so glad you’ve been happy with our hampers and chocolates and that they’ve been perfect for gifts and treats. (Enjoy your Macaroons).
We’ll pass your kind words to the team.
Kind regards,
Team Ringtons
Thank you for your 5 star review, Penny! We’re thrilled you enjoyed the delicious variety of biscuits and that the delivery service met your expectations.
We’ll pass your kind words to the team.
Kind regards,
Team Ringtons
Thank you for your 5 star review, Margaret! We’re delighted you enjoyed the biscuits and chocolate brazils, and how wonderful that you’re sharing with your sister in Scotland.
Kind regards,
Team Ringtons
Thank you for your 5 star review Fiona! We’re thrilled you found great value, speedy service, and that you’re proud to support a Geordie company. We’ll pass your kind words to The Smith family.
Kind regards,
Team Ringtons
“After trying Ringtons teabags and cakes recently,
Kindly bought for me by a patient, I have to say it makes standard shop bought products seem flavourless and drab, I will continue to purchase Ringtons products they are absolutely delicious!”
Thank you for your 5 star review Jessica! We’re delighted you enjoyed Ringtons teabags and cakes and that they stand out from standard shop-bought products. We’ll pass your kind words to the team.
Kind regards,
Team Ringtons
“The fruit & seed porridge was absolutely gorgeous lovely and creamy. Also tried the bedtime herbal tea, beautifully fragrant just what you need to unwind after a long day”
Thank you for your 5 star review Allison! We’re thrilled the fruit & seed porridge was gorgeous and creamy, and that the bedtime herbal tea was beautifully fragrant for unwinding after a long day.
Kind regards,
Team Ringtons
Thank you for your 5 star review charmian! We’re glad this time you received decaffeinated tea. If you need anything else, we’re here to help.
Kind regards,
Team Ringtons
Thank you for your 5 star review Sarah! We are so pleased to hear your fabulous review about our goods being of great quality and always very tasty.
Kind regards,
Team Ringtons
Thank you for your 5 star review Christine! We’re thrilled the healthy tea bags are lovely and that the night time drink helped you sleep well.
Kind regards,
Team Ringtons
“I always buy Ringtons hampers for family and friends and I would treat myself to few things. I absolutely love the decaf coffee, the smell is amazing aswell as the taste, I don’t think I will bother with caffeinated anymore it’s so nice!”
Thank you for your 5 star review Katie! We’re thrilled you love the decaf coffee, it's wonderful to hear you’re considering decaf more often.
Kind regards,
Team Ringtons
Thank you for your 5 star review Andrew! We’re thrilled you enjoyed the biscuits and that the delivery was fast.
If there’s anything else you need, we’re here to help.
Kind regards,
Team Ringtons
Thank you for your review, Brian! We’re delighted you’re happy with the quick delivery, quality product, and good value.
If you need anything else, we’re here to help.
Kind regards,
Team Ringtons
“I still have not receive my order although , I have rang you or two occasions and have been assured the parcel is being felt with but I'm not very happy. I would like some one to contact me to get this sorted.otherwise i will take the matter with my card money provider as you have had the money but I have not received the goods. I have ordered from you many times but have never previously had a problem.”
Dear Marion,
Thank you for contacting Ringtons and for providing feedback regarding your recent order.
Following a review of the order details, we can confirm that the delivery was unsuccessful due to an incomplete address being provided at the time of purchase.
A confirmation email is automatically issued when an order is placed, allowing customers the opportunity to review and amend any details if required. As we did not receive any correspondence from you prior to dispatch, the parcel was shipped as originally entered.
We are committed to resolving this matter promptly. To enable us to resend your parcel, please respond to the email sent on 12th February, confirming your full and correct delivery address. Alternatively, please contact our Customer Care Team to confirm Tel 0800 052 2400
We look forward to receiving your reply.
Warm Regards
Team Ringtons
Thank you for your review, Lynda! We’re delighted to hear you and your husband are enjoying our ginger biscuits, coffee, and porridge. :)
Kind regards,
Team Ringtons
“I ordered fir the 1st and am delighted with how quickly my order came. Tried a variety of reas and other goods and so far am really pleased with the quslity.”
Thank you for your review, Irene! We’re delighted the order arrived quickly and that you’re pleased with the variety and quality.
If you need any help or have questions about our range, we’re here to help.
Kind regards,
Team Ringtons
Thank you for your review, Kathleen!
If you have any queries you can contact our Customer Care Team on 0800 052 2440 or email us at tea@ringtons.co.uk and we'll be happy to help. ☺️
Kind regards,
Team Ringtons
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