Thank you for your fantastic review, Valerie! We're thrilled to hear that your order arrived on time and that our biscuits and cakes met your expectations for freshness. Your satisfaction is our priority, and we look forward to delighting you again in the future!
Warm wishes,
Team Ringtons
Thank you for your lovely review, Helen! We're so pleased to hear that you enjoyed our hot chocolate and the lemon bonbons. Your support means the world to us, and we can't wait to welcome you back for more delightful treats in the future!
Warm wishes,
Team Ringtons
“2 packs of earl grey delivered..opened the packs to split and decant..smelt faintly of earl grey..made a brew on 3 occasions and not a taste or smell of earl grey..using them as normal teabags but please sort this out.”
Thank you for sharing your experience, Dyane! We’re sorry to hear that the Earl Grey didn't meet your expectations in terms of flavour and aroma. Your feedback is invaluable, and we’ll certainly look into this matter to ensure our products are up to the standard we strive for. We appreciate your understanding and will follow this up with an email to yourself to discuss this further.
Warm regards,
Team Ringtons
Thank you for your lovely review! We're so glad you adore our triple chocolate creams and appreciate your enthusiasm for their extended availability. It's wonderful to know they're bringing joy beyond the holiday season!
Warm wishes,
Team Ringtons
Thank you for your lovely review, Julie! We're so pleased to hear about your quick delivery and that our products met your expectations in both flavour and packaging. Your support means everything to us, and we're excited to see you again soon!
Warm wishes,
Team Ringtons
Thank you for your wonderful review, Margaret! We're thrilled to hear you love our tea bags and that our ginger biscuits are such a hit. It sounds like they're popular in your home! We truly appreciate your feedback and look forward to seeing you again soon.
Warm wishes,
Team Ringtons
Thank you for your fantastic review, Brian! We're thrilled to hear that you enjoyed our top quality tea and the selection of treats. It's wonderful to know that your recent order was a hit! Your support means so much to us, and we can't wait to see you again soon.
Warm wishes,
Team Ringtons
Thank you for your fantastic review, Stephen! We're so glad you enjoyed the quick delivery and quality of our items. Your satisfaction is truly our top priority, and we’re grateful for your continued support!
Warm wishes,
Team Ringtons
Thank you for your wonderful review, Margaret! We're delighted to hear you loved the tea and enjoyed the quick delivery. It's fantastic to know you share it with your family too! We truly appreciate your support and can't wait to see you again.
Warm wishes,
Team Ringtons
Thank you for your wonderful review, Jennifer! We're thrilled to hear that you enjoyed our service and experienced quick delivery. It's great to know that everything arrived well-packed and to your satisfaction. We truly appreciate your feedback and look forward to seeing you again!
Warm wishes,
Team Ringtons
“Thank u for quick delivery of recent order by post. Unfortunately when box opened a lg jar of instant coffee was broken & coffee granules were all over everything else in the box. Also a pair of bone china mugs were broken, one hand & base. This was supposed to be a gift!
But after me reporting this Ringtons immediately replaced the items. Changed their delivery date as we were on holiday.
Husband ( now we r back) is attempting to photograph them!! Not easy!”
Thank you for your thoughtful review, Cynthia! We sincerely apologise for the issues with your order, but we’re glad to hear that our team was able to assist you promptly. It's wonderful to know that you appreciated the quick response in replacing the items and adjusting the delivery date.
Warm wishes,
Team Ringtons
Thank you for your fantastic review! We're so pleased to hear your order was delivered promptly and that you found everything delicious. Your satisfaction means the world to us, and we can't wait to see you again soon!
Warm wishes,
Team Ringtons
“Ordered the lemon cake, toffee and apple cake, shortbread and ginger biscuits. They were all delicious, went down very well with my family who came round for Sunday tea.”
Thank you so much for your lovely review, Lesley! We're so pleased to hear that your family enjoyed the treats during Sunday tea. It warms our hearts to know our cakes and biscuits were a hit! We appreciate your support and can't wait to see you again.
Warm wishes,
Team Ringtons
“I have always ordered Ringtons tea, so when my last delivery was received damaged, I emailed them and within 48 hours I had a full replacement. That's what I call excellent customer service. Thank you”
Thank you so much for taking the time to share your experience, Christine! We’re thrilled to hear about our prompt service and glad we could assist you. Your satisfaction means the world to us, and we truly appreciate your kind words!
Warm wishes,
Team Ringtons
“Always love Ringtons loose leaf teas and biscuits. Northumberland blend tea is lovely, as are the ginger biscuits (best ginger biscuits ever). Recently tried the apple crumble cookies for the first time, they are to die for! Quick delivery as well. Will definitely be ordering more when tea stocks run low.”
We’re absolutely delighted to hear that you love our Northumberland blend tea and our ginger biscuits, Nicola! It’s fantastic to know that the apple crumble cookies made a memorable impression on you – they are indeed a treat! Thank you for your wonderful feedback and for being such a loyal supporter!
Thank you so much for your kind words! We're thrilled to hear that you love our breakfast tea as much as we do. It's always wonderful to know our teas are hitting the spot!
“The product itself is very good indeed (gold blend tea). However the packaging is very disappointing, for only 200 tea bags the size of box was ridiculous. Please rectify this!”
Thank you for your feedback! We’re glad to hear you enjoy our Gold Blend tea, but we understand your concerns about the packaging size. It's important to us that our customers are satisfied with every aspect of our products, and we'll definitely take your comments into consideration. We appreciate your support!
“Lovely decaf coffee and teabags ! Great company, fast delivery and friendly kind customer service lady that dealt with my feedback. Will defo recommend to friends and family. Ditched the Nes-useless-cafe , Ringed the Ringtons ! Everyone should Ring the Ringtons bell for delivery of the BEST tsting coffee and tea on the market - and they make some very tasty biscuits too ! So great to support a great british company that hasn;t sold out to one of the big nasties. keep it in the family, keep it in the UK as `ringtons have”
We’re absolutely thrilled to hear that you’re loving our products as much as we do, Georgie! It’s wonderful to know that our customer service made a positive impression on you. Thank you for supporting our family-run business and spreading the word! We can’t wait for you to enjoy more of our delicious goodies in the future.
We’re delighted to hear that you enjoyed our tea and biscuits, Mark! The new apple pie cookies are a real treat, aren’t they? Thank you for your lovely feedback and for being a valued member of the Ringtons family!
Warm wishes,
Team Ringtons
We’re so pleased to hear you enjoyed your goodies and found them worth the money! Thank you for your kind words and for supporting Ringtons. We look forward to bringing you more delightful treats soon!
Warm wishes,
Team Ringtons
