Thank you so much for your amazing review, Anthony! We’re thrilled to hear that our tea has captured your family’s hearts and taste buds. It’s always a pleasure to know our products are making such an impact! Thanks for sharing the love, and we look forward to keeping your family stocked with their new favourite brews!
Warm wishes,
Team Ringtons
“Sent hamper for friends birthday but very disappointed that gift message is actually a piece of paper . Complained to Ringtons who said they would pass complaint on and heard no more.”
Thank you for your feedback, Alison! We’re sorry to hear that the gift message didn’t meet your expectations, and we appreciate you bringing this to our attention. We value your input and will certainly use it to enhance our customer experience. Rest assured, we have passed on your email you previously sent and have gone direct to our online team today with your feedback. Our gift messages are printed onto branded A5 quality paper with the gift message printed onto one side. We take all feedback seriously and always look for improvement where we can. Thanks again.
Warm regards,
Team Ringtons
Thank you so much for your amazing review, Kate! We're over the moon to hear that you think our tea is the best ever! Your enthusiasm truly makes our day and inspires us to keep delivering top-notch products. We appreciate your support and can't wait for you to enjoy more of our delicious blends!
Warm wishes,
Team Ringtons
Thank you so much for your fantastic review, Patricia! We're thrilled to hear that you found our delivery fast and that you're looking to buy again. Your support truly means the world to us, and we can't wait to see you again soon!
Warm wishes,
Team Ringtons
“Bought new beakers, a lovely marching set instead of my previous oddments. Sadly 2 were broken on arrival - no trouble, one quick phone call and they were immediately replaced.
Selection of biscuits all delicious.”
Thank you for your fantastic review, Jane! We’re so pleased to hear that you love your new beakers and enjoyed the delicious selection of biscuits. We're sorry to hear about the broken ones, but we’re glad we could resolve that quickly for you. Your support really means a lot to us!
Warm wishes,
Team Ringtons
Thank you for your wonderful review, Carol! We're delighted to hear that you enjoyed your cup of tea. As a fellow tea connoisseur, your feedback truly warms our hearts. We can't wait to share more of our blends with you in the future!
Warm wishes,
Team Ringtons
“I only ever drink Ringtons and will even take tea bags into a cafe or drink coffee. No way will I drink any other tea as it does not taste fresh. however I do heartily agree that the tea is very much weaker over the last couple of years. A small pot now takes four or even five as opposed to three. So it is expensive for someone on a state pension only like us.”
Thank you for your honest feedback! We’re thrilled to hear you’re a loyal Ringtons fan. We’re always striving to deliver the quality you love, and your insights are invaluable. We appreciate your support and hope to keep providing you with the freshness you cherish.
Warm wishes,
Team Ringtons
Thank you for your fantastic review, Valerie! We're thrilled to hear that your order arrived on time and that our biscuits and cakes met your expectations for freshness. Your satisfaction is our priority, and we look forward to delighting you again in the future!
Warm wishes,
Team Ringtons
Thank you for your lovely review, Helen! We're so pleased to hear that you enjoyed our hot chocolate and the lemon bonbons. Your support means the world to us, and we can't wait to welcome you back for more delightful treats in the future!
Warm wishes,
Team Ringtons
“2 packs of earl grey delivered..opened the packs to split and decant..smelt faintly of earl grey..made a brew on 3 occasions and not a taste or smell of earl grey..using them as normal teabags but please sort this out.”
Thank you for sharing your experience, Dyane! We’re sorry to hear that the Earl Grey didn't meet your expectations in terms of flavour and aroma. Your feedback is invaluable, and we’ll certainly look into this matter to ensure our products are up to the standard we strive for. We appreciate your understanding and will follow this up with an email to yourself to discuss this further.
Warm regards,
Team Ringtons
Thank you for your lovely review! We're so glad you adore our triple chocolate creams and appreciate your enthusiasm for their extended availability. It's wonderful to know they're bringing joy beyond the holiday season!
Warm wishes,
Team Ringtons
Thank you for your lovely review, Julie! We're so pleased to hear about your quick delivery and that our products met your expectations in both flavour and packaging. Your support means everything to us, and we're excited to see you again soon!
Warm wishes,
Team Ringtons
Thank you for your wonderful review, Margaret! We're thrilled to hear you love our tea bags and that our ginger biscuits are such a hit. It sounds like they're popular in your home! We truly appreciate your feedback and look forward to seeing you again soon.
Warm wishes,
Team Ringtons
Thank you for your fantastic review, Brian! We're thrilled to hear that you enjoyed our top quality tea and the selection of treats. It's wonderful to know that your recent order was a hit! Your support means so much to us, and we can't wait to see you again soon.
Warm wishes,
Team Ringtons
Thank you for your fantastic review, Stephen! We're so glad you enjoyed the quick delivery and quality of our items. Your satisfaction is truly our top priority, and we’re grateful for your continued support!
Warm wishes,
Team Ringtons
Thank you for your wonderful review, Margaret! We're delighted to hear you loved the tea and enjoyed the quick delivery. It's fantastic to know you share it with your family too! We truly appreciate your support and can't wait to see you again.
Warm wishes,
Team Ringtons
Thank you for your wonderful review, Jennifer! We're thrilled to hear that you enjoyed our service and experienced quick delivery. It's great to know that everything arrived well-packed and to your satisfaction. We truly appreciate your feedback and look forward to seeing you again!
Warm wishes,
Team Ringtons
“Thank u for quick delivery of recent order by post. Unfortunately when box opened a lg jar of instant coffee was broken & coffee granules were all over everything else in the box. Also a pair of bone china mugs were broken, one hand & base. This was supposed to be a gift!
But after me reporting this Ringtons immediately replaced the items. Changed their delivery date as we were on holiday.
Husband ( now we r back) is attempting to photograph them!! Not easy!”
Thank you for your thoughtful review, Cynthia! We sincerely apologise for the issues with your order, but we’re glad to hear that our team was able to assist you promptly. It's wonderful to know that you appreciated the quick response in replacing the items and adjusting the delivery date.
Warm wishes,
Team Ringtons
Thank you for your fantastic review! We're so pleased to hear your order was delivered promptly and that you found everything delicious. Your satisfaction means the world to us, and we can't wait to see you again soon!
Warm wishes,
Team Ringtons
“Ordered the lemon cake, toffee and apple cake, shortbread and ginger biscuits. They were all delicious, went down very well with my family who came round for Sunday tea.”
Thank you so much for your lovely review, Lesley! We're so pleased to hear that your family enjoyed the treats during Sunday tea. It warms our hearts to know our cakes and biscuits were a hit! We appreciate your support and can't wait to see you again.
Warm wishes,
Team Ringtons