Hi Joanne,
Thank you for getting in touch. We've had a look at your order with the reference number attached and it doesn't appear as if you purchased or added a gift message.
If you'd like to discuss this further please contact our customer care team on 0800 052 2440 or tea@ringtons.co.u.
Kind regards,
Team Ringtons
Thank you for the 5-star review, Sarah! We’re glad the delivery went well and that you’ll use us again. We appreciate your support!
Kind regards,
Team Ringtons
“Very professional company who deliver when they say they will. To date I have never been disappointed with anything I have purchased from Tea to Biscuits, chocolates to Easter eggs”
Thank you for the 5-star review, Christine! We’re delighted to hear you’ve been pleased with every purchase from Ringtons! We couldn't ask for more than that!
Kind regards,
Team Ringtons
“Always luxurious biscuits! Bought hampers as gifts for family at Christmas and all said how lovely the biscuits hampers were! Lots of choice in hampers for all occasions”
Hi Phoebe,
Thank you so much for your lovely review. We’re delighted to hear you enjoyed the biscuits and that the hampers were well received as gifts this Christmas.
Wishing you wonderful celebrations ahead!
Kind regards,
Team Ringtons
“Excellent products and superb delivery. Didn’t know what to get my mother in law for Christmas and Ringtons had the solution. The gift sets are ace and so is the choice of biscuits.”
Thank you for the 5-star review, Gail! We’re thrilled you enjoyed the products and delivery, and that the gift sets and biscuits worked well for your Christmas gifting!
Kind regards,
Team Ringtons
Thank you for your feedback. We’re glad the ordering process and delivery went smoothly, but I’m sorry you didn't receive a notification when our product came back in stock. We’ll make sure to feed this back to our Online department to ensure this doesn't happen again in the future.
Kind regards,
Team Ringtons
“Personally I think Ringtons Gold is the the best cup of tea you can sup, a good selection of biscuits and gifts at Christmas time and always quick reliable delivery”
Thank you for the 5-star review, Kevin! We’re delighted you feel Ringtons Gold is the best cup of tea! We appreciate your support. ☺️
Kind regards,
Team Ringtons
“This was my first purchase from Ringtons, but it won't be my last! There was a selection of goods to choose from, making my Christmas present buying a little easier this year! The ordering process was simple and I was kept informed of the dispatch/ delivery information, which was very quick - particularly impressive the week before Christmas! All of the items arrived well packaged and were very well received as presents. I am very pleased with my purchases!”
Thank you for the 5-star review! We're thrilled you found a great selection and that the ordering process was easy, with swift delivery, especially before Christmas. Delighted the items arrived well packaged and were well received as presents! We look forward to your next order!
Kind regards,
Team Ringtons
Thank you for the 5-star review! We're delighted you enjoyed the products and service. If you need anything else, just let us know.
Kind regards,
Team Ringtons
Hi Becky,
Thank you for taking the time to leave us feedback. We’re pleased to hear you’re happy with the presentation and the quality of the products.
Kind regards,
Team Ringtons
“I can always rely on Ringtons to deliver quickly. The tea, coffee and biscuits are high quality and delicious. The hampers make a lovely gift - a real crowd please. Great if you don't know what to buy, or you are gifting a couple. Lovely ❤️”
“I haven't had many deliveries from Ringtons as I have a regular friendly , very helpful door step deliveryman who I can rely on for my regular needs .
This extra delivery option is very handy for anything missed or extra purchases that you may need between calls.
Thank you Ringtons for your very reliable service 👍
Merry Christmas and A Happy New Year to all your staff 🎄”
Thank you so much for such an amazing review Ann! We could not be happier you're enjoying both of our delivery services!
Wishing you a Merry Christmas and a Happy New Year too. ☺️🌟
Kind regards,
Team Ringtons
Thank you for the 5-star review, Patricia! We’re delighted you enjoyed the treats and the service. If you need anything else, just let us know.
Kind regards,
Team Ringtons
“A beautiful collection of tea and biscuits. The box was lovely so great, as it was a gift.
However, it arrived in a huge box with some scrunched up paper which wasn't protective at all. The size of box could have been much reduced to save cardboard. It will, of course, be recycled but wasn't needed on this scale.”
Thank you for your feedback! We’re delighted to hear you enjoyed the tea and biscuits!
We’re sorry to learn about the packaging concerns. We’re always looking for ways to reduce waste and improve sustainability, so we’ll review this with our packing team to ensure future orders are more appropriately packaged.
Thank you again for sharing your thoughts, they help us improve!
Kind regards,
Team Ringtons
Thank you for the 5-star review! We're glad your order arrived promptly and as expected! If you need anything else, just let us know.
Kind regards,
Team Ringtons
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