“Easy to order and a lovely range of products. Bought various items for Christmas and gifts as they are quality biscuits. Updates on delivery tracking good also.”
Hi Sharon,
Wonderful to hear you found it easy to order and enjoyed the range of products. delighted the Christmas gifts were well received and that you appreciated the delivery tracking updates.
Kind regards,
Team Ringtons
“Easy to order and was delivered as requested. My only reason for leaving a 4 star was because you could leave a message on the gifts I could not find a way to do this as I made up my own gift parcel from a biscuit selection.”
Hi Susan,
Thank you for taking the time to leave us a review. We’re glad to hear the ordering and delivery went smoothly. I’m sorry you couldn’t add a gift message to your order on our website, I know how important those little touches can be.
Just so you know for next time, when you’re purchasing one of our gift boxes, you’ll find an “Add a Gift Message” button just below the “Add to Basket” option. If you’re putting together a selection of items, you can also search “gift message” in the search bar, which will take you to the same page.
Of course, if you ever need a hand, feel free to give us a call before placing your order, we’re always happy to help, and we can even place the order for you over the phone. 😊
Kind regards,
Team Ringtons
“This was an emergency order for a friend who had run out ( a recent convert!).
Royal Mail said it had been delivered but it was not received. She was so desperate, she went round to every no.10 in her village trying to track it down!!
It arrived a day later, via London. She lives in Glasgow. But very happy to have some new biscuits to try!!!”
Hi Helen,
Thanks so much for letting us know. We’re glad it eventually arrived and your friend could enjoy the biscuits—what a relief in an emergency! Appreciate your patience with the delivery hiccup.
Kind regards,
Team Ringtons
“Always beautifully packaged and safely delivered. Very much a return customer. Lovely quality products and a really unusual and gorgeous gift for everyone. Will be back soon. Many thanks”
“Love Ringtons
All your produce is top notch, but other than T-bags, which are a must for me, I have to be prudent with my purchases as on a budget. Nevertheless, I prefer good quality over quantity every time. I have been drinking your tea all my life as did my mum and her mum before her. Thank you.”
Hi Kay,
Wonderful to hear you’ve enjoyed Ringtons for so long, and that the quality matters to you even on a budget. It means a lot to know our tea is part of your family tradition.
Thank you for your kind words and continued support.
Kind regards,
Team Ringtons
Hi Caroline,
I’m really sorry to hear that you found the Simnel Cake a little dry and that’s certainly not the experience we want for any of our customers, especially with something as special as a seasonal bake.
We’ve just popped an email over to you regarding your review so we can discuss things in a bit more detail and help get everything resolved for you.
If you don’t see it in your inbox, please check your junk or spam folder just in case.
Kind regards,
Team Ringtons
“Quality productd at reasonable prices . Lots of variety . Easy ordering process.
Kept up to date with progress of order .
My friend was delighted with her gift .
Thank you .”
“Ringtones is a traditional established firm, catering for individuals who love a busccuit, a slice of the best ginger cake, mid morning or afternoon with their blends of teas, coffee or herbal. Also an excellent hot chocolate, recommended with a wafer. A huge selection of gifts, Belgium chocolates, Turkish delight. All excellent value and excellent packaging. A special favourite, their chocolate Tiffin, not to be missed.”
Hi Rebecca,
Thank you for sharing such a lovely, detailed review. We’re delighted you enjoy Ringtones’ range and the little touches that make a visit special. Your kind words mean a lot to us.
We look forward to welcoming you back soon.
Kind regards,
Team Ringtons
Delighted to hear you enjoyed the tea, coffee and biscuits! Thank you for the lovely recommendation. We look forward to seeing you again soon.
Kind regards,
Team Ringtons
“Easy to order and arrange delivery. Good choice of products and the receiver was very happy. They received it a day later than I was told but I think that was due to royal mail delivery not Ringtons.”
Hi Mariann,
Thank you for your lovely review. We’re glad the ordering and delivery worked well and that the recipient was happy. Sorry about the one-day delay, apologies for any inconvenience, and we’ll take that on board with our delivery partners.
Warm regards,
Team Ringtons
Fantastic to hear you loved the Tea Cake and Triple Chocolate cookies, Alison! We're thrilled you’ve become a Total convert to our Ginger Snaps too. Thanks for sharing your lovely feedback.
Kind regards,
Team Ringtons
Hi Pat,
Thank you for your lovely words! We're so glad you enjoyed shopping with us and that you’re happy with the products and service. We’ll look forward to your next order.
Kind regards,
Team Ringtons
“Fabulous hamper 'Chocolatiers Delight Gift Box' delivered to a colleague who was off sick. Really brough a smile to their face with its amazing selection. Really good value and speedy delivery, will definately order again.”
Delighted to hear the Chocolate Delight Gift Box brought a smile to your colleague’s day. Great to know you enjoyed the value and fast delivery.
Thank you for choosing Ringtons, and we look forward to seeing you again soon.
Kind regards,
Team Ringtons
Hi Sheila,
Wonderful to hear you’re delighted with your purchase and that delivery and products were first class. Thank you for your lovely feedback and for shopping with us twice in one week.
Kind regards,
Team Ringtons
Hi June,
Thank you so much for the lovely review. We’re thrilled you enjoy the ginger snap biscuits and that they’re perfect for your coffee mornings. We really appreciate you stocking up with five packets!
Kind regards,
Team Ringtons
“I love Ringtons products, excellent tea and amazing selection of biscuits all great quality, delivery and customer service are first class. Thanks to all at Ringtons.”
Thank you so much for your lovely review, Lesley. We’re thrilled you enjoy our tea, biscuits, and that our delivery and service meet your expectations. We appreciate your support.
Kind regards,
Team Ringtons
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