Hi Kenneth,
We’re delighted you and your friend enjoyed the gift box and that you’re happy with our products and service. Thank you for sharing your lovely feedback!😊
Kind regards,
Team Ringtons
Hi Karen,
Thank you so much for getting in touch with Ringtons.
I’m really sorry to hear your order didn’t arrive in perfect condition, that’s certainly not the experience we want for you, we would like to resolve this as quickly as possible for you. I can see that our Customer Care Team have been waiting for your reply to their email on 28/11/2025.
Just in case you aren't receiving our emails, could you please contact our customer care team to get this resolved for you Tel 0800 052 2440
Warm wishes
Team Ringtons
“Ordered on an evening and it arrived mid day a couple of days later. Perfectly packed . Haven’t yet tried any products but I’m sure we’re in for a treat. Will review again in the next few weeks . Merry Christmas 🎄”
Hi Meinir,
We’re so glad your order arrived promptly and was well packed. Looking forward to hearing your thoughts on our products when you try them. Wishing you a lovely Merry Christmas! 🎄
Kind regards,
Team Ringtons
“Love ordering from Ringtons, I usually get the order in a couple of days .
Have ordered the Christmas cake mix for the second time, such a time saver.
My tea of choice is Traditional Everyday, love the cookies and the chocolates are ideal gifts. Best wishes to all at Ringtons.”
Hi Ann,
Thank you for the wonderful 5/5! We’re thrilled you’re enjoying all our products. It’s great to hear you’re happy with our delivery times too 😊
Kind regards,
Team Ringtons
Hi Stella,
👍Thank you so much for taking the time leave us a 5* review. We're delighted you're happy with our products and service. 😊
Kind regards,
Team Ringtons
“As I don’t have a door delivery, I always order on line. The service is excellent always. Delivery arriving in a couple of days. Tea always top quality. The ginger snaps are the best I’ve ever tasted. Thank you, Ringtons.”
Hi Brian,
We are delighted you're loving your goodies! Thank you so much for taking the time to leave us such a fab review!👍 😊
Kind regards,
Team Ringtons
“The service has been amazing, all questions answered promptly. Order placed with easy and delivery within 5 days. Can't wait to tuck in with hot cuppa :)”
Hi Kiranjit,
We’re thrilled you’ve had a great experience and that your order arrived quickly. Enjoy your cuppa and thanks for choosing Ringtons!😊
Kind regards,
Team Ringtons
Hi Christine,
Thank you for the lovely review! We’re delighted the Monty was well received by your aunt. If we can help you with any more gifts, please get in touch 😊
Kind regards,
Team Ringtons
Hi Lauren,
Thank you so much for the lovely review! We’re thrilled you’re enjoying all our goodies. Thanks for choosing Ringtons!😊
Kind regards,
Team Ringtons
Hi Michael,
Thank you so much for your lovely review! We're thrilled the items will make great Christmas gifts and be appreciated.😊
Kind regards,
Team Ringtons
Hi Maureen,
We are over the moon to hear you're happy with your goodies! Thank you so much for taking the time to leave us such a kind review!
Kind regards,
Team Ringtons
Hi Lorraine,
Thank you for the fantastic 5-star review! We’re thrilled the order process was easy, and that you found the price fair and gifts great. If you ever need anything else, just let us know.
Kind regards,
Team Ringtons
Hi Rebecca,
Thank you for the fantastic 5-star review! We’re thrilled you chose the hamper as a Christmas gift and that you liked the packaging. We hope the recipient has a wonderful reaction on Christmas Day.
If you ever need anything else, just let us know.
Kind regards,
Team Ringtons
“I order from Ringtons every month. I regularly order coffee and biscuits for my family, plus lots of Christmas presents from their splendid gift range. The quality of their products really is second to none, and their customer service is excellent. I really can't fault them.”
Hi Ruth,
Thank you for the fantastic 5-star review! We’re delighted you regularly order coffee and biscuits for your family and enjoy our Christmas gift range. It’s great to hear you’re happy with the quality and our customer service. If you ever need anything else, just let us know.
Kind regards,
Team Ringtons
Hi Elizabeth,
Thank you for the lovely 4-star review. We’re glad you’re happy with the service and the product quality. If there’s anything we can do to improve your experience further, please let us know.
Kind regards,
Team Ringtons
Hi Linda,
Thank you for the fantastic 5-star review! We’re pleased to hear your order is a Christmas present for two people and that you’re confident they’ll enjoy it. If you need anything else, just let us know.
Kind regards,
Team Ringtons
“Since the products purchased are Christmas gifts I am unable to comment on their quality.
My score is based on how the products were delivered which was not satisfactory.
I received notification from Royal Mail that they would be delivered on a specific day. This did not happen and I received no further communication from them, as to when the products would arrive. By chance, when I went to put rubbish in my main refuge bin, I discovered the parcel from Ringtons. Given that the products ordered were edible, I was appalled that they were left in a dirty refuge bin.”
Dear reviewer,
We’re very sorry to hear about the delivery issue and that the parcel was left in a rubbish bin. To avoid this happening again please make sure to alert Royal Mail of your leaving instructions once out for dispatch with them. We totally understand if you would like to return the items, please contact our Customer Care Team 0800 052 2440 to help.
Warm regards,
Team Ringtons
Hi Stan,
Thank you for the fantastic 5-star review! We’re thrilled you love Ringtons Tea and that you had excellent service. If you ever need anything else, just let us know.
Kind regards,
Team Ringtons
Hi Karen,
Thank you for the fantastic 5-star review! We’re thrilled the quality is excellent as usual. If you ever need anything else, just let us know.
Kind regards,
Team Ringtons
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