Hi Timothy,
Thanks for the brilliant feedback! Delighted you enjoyed tea bags with real tea leaves and that you think they taste like tea should.
Kind regards,
Team Ringtons
“Having received a gift of biscuits and knowing how good they tasted I bought some for a friend, she was delighted with the gift, I'd definitely buy again”
Hi Angela,
Delighted you found the gift biscuits tasty and that your friend enjoyed them. Thank you for sharing your lovely feedback.
Kind regards,
Team Ringtons
Hi Gill,
Thanks for the great feedback. We’re so glad the delivery was speedy, the packaging was good, and you enjoyed the biscuits.
Kind regards,
Team Ringtons
“Always loved and purchased Ringtons tea my grandmother before me when she lived near Algernon Road I was a child then I now live in the Midlands and still buy Ringtons tea only Decaffeinated now its the best around I love your biscuits I think ive tasted every packet they are so tasty.....but im afraid your cakes have been unsuccessful with us finding the lemon cake both dry and tasteless and the tea cake much the same very dry....but never mind we had what was left with custard.....”
Hi Elaine,
Thank you for sharing your memories and for sticking with Ringtons tea. We’re glad you enjoy the tea and biscuits, and we’re sorry to hear the lemon cake and tea cake weren’t to your taste, we'll pass your comments on to our product development team.
Kind regards,
Team Ringtons
“i love buying these lovely gifts from ringtons for my friends and family they are always so excited to receive such tasty unusual gifts so much better than flowers”
Hi there,
What a lovely compliment, we’re thrilled you enjoy giving Ringtons gifts to friends and family and feel that they’re such tasty, unusual gifts. Thank you for sharing.
Kind regards,
Team Ringtons
Hi there,
What a lovely compliment, thank you! We’re delighted you and your sons enjoy the ginger biscuits and the special treats. It means a lot to hear.
Kind regards,
Team Ringtons
“Lovey cup of tea with a nice biscuit our order was excellent it was delivered on time with excellent packaging ,we are now committed to a regular order”
Hi there,
Thank you for taking the time to share such a lovely review. We’re glad you enjoyed you goodies, and that the delivery and packaging met your expectations. It’s great to hear you’re planning a regular order.
Kind regards,
Team Ringtons
Hi there,
Thank you for the fantastic review. We’re thrilled you enjoy Gold tea bags and the biscuits too, great to hear they hit the mark.
Kind regards,
Team Ringtons
“Very easy to order, first tried these when I received them as a gift and loved them the biscuits OMG they are delicious. The lemon cake is to die for (not literally) reasonable price considering what you get.
Triple choc cookies, Ginger snaps and apple pie cookies ! Amazing”
Hi Lisa,
Thank you for sharing your lovely feedback. We’re thrilled you enjoyed all our goodies and that the variety you tried really hit the spot.
Kind regards,
Team Ringtons
“Ive tried all the teas and they are all fantastic. Sugar free biscuits are amazing and the hubby loves the fruit loaf. I get my order posted to Scotland and it's super fast delivery.”
Hi Margaret,
Thank you for the lovely review. We’re delighted you enjoyed all the teas and treats and that your Scotland delivery was super speedy.
Kind regards,
Team Ringtons
Hi Maureen,
Thank you for sharing your lovely feedback. We’re delighted you enjoyed the ginger snaps and think they’re the best you’ve had.
Kind regards,
Team Ringtons
“An outstanding purchase well presented with teabags and biscuits. The teabags are wonderful and I would say the best I have ever tasted. Thankyou and keep up your tradition of looking after the working class people 💪🏻💯”
Hi Leon,
Thank you for your wonderful review. We’re delighted you enjoyed the teabags and biscuits, and it’s great to hear they’re the best you’ve tasted. We appreciate your kind words about our tradition and helping the working class.
Kind regards,
Team Ringtons
“Very easy to order online
Order arrived safely & quickly
All the items I ordered were really nice especially the lemon crud which I've twice it's so good, best I've ever tried”
Hi Rebecca,
Thank you for sharing your experience. We’re glad the online ordering was easy and that the lemon curd is so good.
Kind regards,
Team Ringtons
Hi Julie,
Thank you for sharing such a positive review. We’re glad the speedy delivery, dispatch, and eco-friendly packaging met your expectations.
Kind regards,
Team Ringtons
“All products excellent from tea bags to biscuits. Ginger snaps and short bread quality. Tea bags brew up as close to loose tea definitely worth trying the Decaf if you are cutting down on the caffine. Signature breakfast top notch.”
Hi Elaine,
Thank you for sharing. We’re glad the items arrived in good condition, were nicely wrapped, arrived quickly, and that you enjoyed the biscuits.
Kind regards,
Team Ringtons
Hi Matthew,
Thank you for sharing. We’re glad you enjoyed the tea, that delivery was fast, and that you found our customer service exceptional.
Kind regards,
Team Ringtons
“I love ringtons,easy to order and very pleasant staff, I only drink coffee and if I need to get tea it has to be decaf my only criticism is that the hampers they do don't do decaf tea and not much coffee one's and I wish they did more dark chocolate stuff x”
Hi Sharon,
Thank you for your kind words about how easy the order was and our staff. We’ve noted your feedback about decaf tea in hampers and more dark chocolate options.
Kind regards,
Team Ringtons
“Some time ago i bought a box of the Ringtons earl grey tea bags in a shop. They are the ones in the individual sachets and they were fabulous. Wonderful flavour, quickly became my fave earl grey.
Therefore very disappointed when i ordered 4 packs of the earl grey bags which come in a pack of 50 and are not foil wrapped.
This is clearly an entirely different blend, tasting nothing like the sachet variety. Quite bitter and genuinely unpleasant, no flavour of bergamot at all. Neither my wife or i can drink it, its so bitter.
Whats going on Ringtons? These are clearly not the same product and i will not be ordering again.”
Good morning, Thank you for getting in touch, and we're very sorry to hear of your disappointment with the Earl Grey Tea Bags you recently purchased using our online ordering system.
The Earl Grey Tea purchased online is our Earl Grey Pack of 50 Tea bags. The tea purchased in the shop is our Fairtrade Earl Grey Tag and Envelope Tea.
We’re delighted to share that we offer three different blends of Earl Grey, each with its own unique flavour profile. Two are available via our doorstep delivery vans, and one is exclusive to our website.
🍃 Earl Grey 50 Pack – £2.55 (Available on the vans)
https://www.ringtons.co.uk/products/ringtons-earl-grey-tea-bags?_pos=1&_sid=d4c38e5dd&_ss=r
A well-balanced blend of Kenyan tea enhanced with delicate citrus notes of bergamot oil.
If you enjoy a stronger tea with a subtle bergamot flavour, this one’s for you!
🍃 Earl Grey Decaf 50 Pack – £2.85 (Available on the vans)
https://www.ringtons.co.uk/products/decaf-earl-grey?_pos=4&_sid=d4c38e5dd&_ss=r
Our popular decaffeinated tea paired with bergamot granules for a bold citrus flavour.
Perfect if you prefer a stronger bergamot taste with a gentler tea base.
🍃 Fairtrade Earl Grey 25 Pack (Tag & Envelope) – £2.75 (Online only)
https://www.ringtons.co.uk/products/ringtons-fairtrade-earl-grey-tag-envelope-tea-bags?_pos=2&_sid=d4c38e5dd&_ss=r
A traditional China tea blend with a smooth, smoky flavour and a punchy bergamot finish.
This is the blend you may have enjoyed while out and about, it’s part of our Ringtons Beverages range, which is why it’s only available online.
We’ve found that some customers feel the bergamot in our standard Earl Grey 50 pack is quite mild, while others love its subtlety. If you’re a seasoned Earl Grey drinker, you might prefer the decaf version, which has a more pronounced citrus profile.
We hope this helps you find your perfect cup! If you have any questions or would like to place an order, just give our friendly Customer Care team a call on 0800 052 2440 or 0191 209 7030 or drop us an email at tea@ringtons.co.uk, we’re always happy to help.
Warm regards
Helen.
