“I recently tried Ringtons tea as it was provided in 2 hotels I stayed in. I liked it so much I looked up the company and ordered 4 different types of tea. The order process was easy and I received my lovely teas in good order shortly after. Marvellous products and service.”
Hi E,
Great to hear you enjoyed the Ringtons tea and that the order process was easy. Thanks for sharing your lovely experience.
Kind regards,
Team Ringtons
“When the initial hamper arrived it was damaged and was a birthday present for my father. I contacted customer services and was advised a replacement box would be sent and I received it the very next day! Excellent customer service and the hamper as always is amazing - thank you”
Hi Joanne,
Great to hear the replacement arrived quickly and you’re happy with the hamper and our service. Thanks for sharing your experience.
Kind regards,
Team Ringtons
“Did you know that Aldi stock “Apple pie cookies”?
Did you know that they are only £1 a packet?
And did you also know that when you bite into them for the first time, you see exactly why they are only £1 a packet.
Sorry Aldi, sometimes it’s worth spending that little bit more, just so you can taste the quality, the craftsmanship and the love in what you buy.
I’ll bet you my last pound that nobody who works at Ringtons, has ever uttered the words “Well, it’s only a biscuit, right?”
You can taste the love in the product. Someone has made these biscuits because they wanted to do something right and proper and it shows.
So if you really want a mass produced biscuit that’s had most of its taste removed and replaced by sweetener, then you just pop down to Aldi.
The rest of us, we’re the people that know things and care about stuff, we’ll be shopping at Ringtons.”
Hi Michael,
Thanks for sharing your thoughts. We really appreciate you taking the time to compare and for recognising the care that goes into what we bake. Quality will always be at the heart of everything we do.
Kind regards,
Team Ringtons
“Fabulous selection
Quality is second to non and the whole family enjoy what ever I pick and get excited when things arrive or the van arrives and the young chap arrives with the basket once every 2 weeks .
Please continue to do what you do .
Regards
Gaynor”
Hi Gaynor,
Great to hear you’re enjoying all our goodies and that the whole family look forward to each delivery.
Thanks for your kind note. We’ll keep doing what we do.
Kind regards,
Team Ringtons
“We have just 'discovered' Ringtons teas as they were initially a gift, but I think we may be placing a regular order. Much pleasanter than our usual brand (which is getting difficult to source anyway). Thank you Ringtons.”
Hi Patricia,
So pleased to hear you’ve discovered Ringtons and that you’re finding it pleasanter than your usual brand. Thank you for sharing your kind words.
Kind regards,
Team Ringtons
Hi R,
Delighted to hear you found good value, with quick delivery and well-packed items. Lovely to know you're loving the loose teas, thank you for sharing.
Kind regards,
Team Ringtons
“Easy to order and an incredibly quick delivery, Wish other companies offered such quick and reliable delivery service.
One disappointment that the litte parmesan bites were a special edition and no longer available, Please make them again and keep Cheshire people happy,”
Hi Jennifer,
Thanks for your kind words about easy ordering and fast delivery. We’re sorry the parmesan bites were limited edition and not currently available. We’ll pass your feedback about bringing them back to the team.
Kind regards,
Team Ringtons
“Every order I have placed with Ringtons for family and friends have been very well received and enjoyed by everyone.
Ringtons you never disappoint so from a very happy customer thank you so much Xx”
Hi Shona,
So pleased to hear that every order for family and friends has been well received and enjoyed. Thank you for your kind words.
Kind regards,
Team Ringtons
Hi Elizabeth,
So pleased to hear you enjoyed your first purchase and that you’ve gone back for more. Thank you for sharing your kind words.
Kind regards,
Team Ringtons
Hi Barbara,
Great to hear the delivery in South Shields is polite, friendly, and provides excellent service, and that you have a reliable monthly delivery. Thanks for sharing your feedback.
Kind regards,
Team Ringtons
“I've ordered a few times now with Ringtons. I'm not looking back. I've recently ordered my tea for Autumn and Wimter as we will see that in maybe October..... lets hope we can still dry washing then it went into November 1 year to be able to do this. Then we sit for this lovely tea. I've nominated a neighbour in the competition, as I don't believe people in my village drink Ringtons. I can't believe they haven't come across it.I'm sure drinking good tea like this has helped me feel more well as I realise I cope in the Summer more now than I did. If you are stuck on what to try, Organic and Traditional good solid Winter tea. Breakfast I like in Summer, it can be drunk all day, but a good blend of tea can be seasonal.”
Hi Gabrielle,
So glad to hear you’re enjoying Ringtons and that tea brightens the seasons for you. It’s lovely you’ve shared your neighbour’s nomination too.
Thanks for the kind words and for being a valued customer.
Kind regards,
Team Ringtons
Hi Emma,
Great to hear your products arrived quickly and that the Apple pie cookies were delicious. I'm sure the recipients will enjoy their gift.
Kind regards,
Team Ringtons
Hi Wendy,
Great to hear that everything was perfect with your order, and that you’re happy with the quality and the service.
Kind regards,
Team Ringtons
“I ordered the multi pack of decaff tea bags, lemon cake, tea cake, belgium chocolate tiffins, jam and marmalade for a birthday gift and when i opened the box the marmalade had broken into pieces all over the other products.”
Hi Allison,
I’m really sorry to hear the marmalade arrived broken, thank you for letting us know. I can see that this matter has been dealt with by our customer care team however, if any other items were damaged in the process, we would like to know.
Our aim is to get damages resolved as soon as possible, if you can email photos of any further damages to tea@ringtons.co.uk we would appreciate it. Please rest assured, we have informed our fulfilment department to make sure this is avoided in the future. Thanks for your understanding, we appreciate it.
Kind regards,
Team Ringtons
“I love yr products and have been buying them for many many years! Simply the best tea and biscuits, can’t be beaten! Also love your gift products especially near Christmas! Always a firm favourite gifts for the family!”
Hi Victoria,
Thank you for your kind words and for choosing us for so many years. We’re thrilled you enjoy our tea, biscuits, and gift products, especially around Christmas.
Kind regards,
Team Ringtons
