Hi there,
👍 We are over the moon to hear you love our hot chocolate just as much as we do! Thank you so much for taking the time to leave us such an amazing review! 😊 If you need anything else, we’re here. 😊☕🍪
Kind regards,
Team Ringtons
“First time I have bought from your company, I will definitely be buying again.
Very happy with what I bought, packed really well and came very quick.”
Hi Susan,
Thank you for the 5* review! We’re delighted you’re happy with your purchase and that it was packed well and arrived quickly. If you need anything else, we’re here.👍 😊☕🎁
Kind regards,
Team Ringtons
Hi Helen,
Thank you for the 5* review! We’re delighted you’re happy with the quick delivery of your goodies. If you need anything else, we’re here. 😊☕🎁
Kind regards,
Team Ringtons
“Products are fantastic. Communication around delivery wasn't great. Arrived by Royal mail and, despite my selecting an alternative delivery date, the parcel was delivered while we were away and was left at the back door of a neighbouring office, on a Saturday. As packaging was all cardboard (external and internal) by the time the office reopened on the Monday the box and gift sets were sodden and dropping to bits. Maybe consider using a plastic inner or outer lining on the packaging?”
Hi L,
Thank you for the 4* review! We’re glad you’re happy with the products. We’re so sorry you were let down by Royal Mail poor communication and soggy parcels are the last thing we want for our customers. If you need us to look into this further for you please contact our customer care team on 0800 052 2440 or tea@ringtons.co.uk we'll be happy to help👍 😊
Kind regards,
Team Ringtons
Hi Kathleen,
We’re really sorry to hear your parcel wasn’t delivered possibly due to the address mix-up or just lost within Royal Mail sorting office. We understand how disappointing this is and we want to get this resolved for you. We’ll priority check the status and arrange a refund or an alternative solution as soon as possible.
Kind regards,
Team Ringtons
Hi Frances,
Thank you for the 5* review! We’re delighted you’re pleased with the present. If you need anything else, we’re here. 🙂
Kind regards,
Team Ringtons
Hi Elizabeth,
👍Thank you so much for taking the time leave us a 5* review. We're delighted you're happy with our products and service. 😊 If you need anything else, we’re here. 😊☕🎁
Kind regards,
Team Ringtons
“I bought the tins of biscuits to add to Christmas gifts. They look terrific. I can't wait to gift them. I hadn't ordered before, but really impressed with the website, quick delivery & products look great.”
Hi Nicola,
Thank you for the 5* review! We’re thrilled you’re happy with the tins and that the website and delivery met your expectations. If you need anything else as you prepare your gifts, we’re here.😊🎄🎁
Kind regards,
Team Ringtons
“Well did a order on the 4 of December and it’s now the 14 th and I’m still waiting for it
So can not leave a review before i have not received it yet”
Hi Anne,
We’re very sorry to hear your order hasn’t arrived yet and understand how frustrating this is. I believe my colleague has looked in to this for you and discovered the postcode was incorrect on the order and we're just waiting for Royal Mail to return it to us.
If we can be of any further assistance please contact the customer care team on 0800 052 2440
Kind regards,
Team Ringtons
Hi Clare,
Thank you for the 5* review! We're so glad you loved the gift box and contents. If you need anything else, we're here.😊🎄🎁
Kind regards,
Team Ringtons
“Recommended by a friend who was equally impressed by the quality of your Christmas gifts. Arrived on time packaged well and beautifully presented. I will certainly be using Ringtons again and will recommend to friends and family. Thankyou”
Hi Lorraine,
Thank you for the 5* review! We’re thrilled you were impressed with the Christmas gifts and to hear you’d recommend us is fabulous. If you need anything else, we’re here. 😊🎁
Kind regards,
Team Ringtons
Hi Donna,
👍 Music to our ears, thank you so much for leaving us a great review! 😊. If you need anything else, we’re here. 😊🍪
Kind regards,
Team Ringtons
Hi David,
👍Thank you so much for taking the time leave us a 5* review. We're delighted you're happy with our service. 😊. If you need anything else, we’re here.
Kind regards,
Team Ringtons
Hi J,
Thank you for the 5* review! We’re glad you’ve enjoyed our products over the years. if there’s anything else we can help with, please let us know. 😊
Kind regards,
Team Ringtons
Hi Joyce,
👍 We’re delighted you're happy with our products and service. Thank you so much for taking the time leave us a 5* review. 😊. If you need anything else, we’re here. 😊
Kind regards,
Team Ringtons
“Highly recommended amazing quality everything tastes amazing great gifts diary is the best and there biscuits and jam are the best I have ever tasted”
Hi Claire,
Thank you for the 5* review! We’re thrilled you love everything, from the quality to the diary, biscuits and jam. If you need anything else, we’re here.😊🎄🎁
Kind regards,
Team Ringtons
Hi Gayle,
Thank you for the 5* review! We’re delighted to hear the gift was loved and that it offered a nice alternative to flowers. If you need anything else, we’re here. ☺️🎁
Kind regards,
Team Ringtons
Hi Terry,
Thank you for the 5* review! We’re thrilled you’re happy with the products, delivery speed, and packaging. If you need anything else, we’re here.😊🎄🎁
Kind regards,
Team Ringtons
“Very nice to taste this tea again after around 40 years! I grew up drinking Ringtons, which was then delivered in the North East, glad to have found it online and can now enjoy where I now live in South Wales! My wife recently returned from a trip to India and brought me some tea back,- have to say that the RINGTONS IS BETTER1”
Hi Paul,
Thank you for the 5* review! We're thrilled you've finally got to enjoy a great cuppa again after so long. 👍 We are over the moon to hear you think our tea is the best! Thank you so much for taking the time to leave us such an amazing review! 😊If you need anything else, we’re here.😊☕🎁
Kind regards,
Team Ringtons
English
