Hi there,
Thank you for your lovely feedback. We're sorry but it doesn't appear as if you requested a gift message. Please let us know if we can help you with this on your next order😊☕🎁
If you need anything else, we’re here. 😊
Kind regards,
Team Ringtons
Hi Elizabeth,
Fantastic to hear you were pleased with our service and that you’re thoroughly enjoying the ginger biscuits. If you need anything else, we’re here. 😊☕🎁
Kind regards,
Team Ringtons
Hi Anne,
Great to hear you’re enjoying the tea and that the delivery was quick and well packaged. Thanks for the suggestion about a decaffeinated option in hampers, we’ll pass it on.
If you need anything else, we’re here. 😊☕🎁
Kind regards,
Team Ringtons
Hi Louise,
Wonderful to hear you’re happy with our customer service and that the gift box arrived promptly for Christmas. If you need anything else, we’re here. 🎁😊
Kind regards,
Team Ringtons
Hi Leigh,
Wonderful to hear you’re enjoying the products and that the hamper for your boss will be loved. If you need anything else, we’re here.😊☕🎁
Kind regards,
Team Ringtons
Hi Sheila,
👍 We’re delighted you're happy with our products and service. Thank you so much for taking the time leave us a 5* review. 😊. If you need anything else, we’re here. 😊☕🎁
Kind regards,
Team Ringtons
“Ordering on website could be easier. Constantly having to scroll down to add another item to basket resulted in deletion of an item and then I mistakenly duplicated an item instead of re-adding the deleted one. It was for a gift so I was quite disappointed.
Also irritated by the pop ups of suggestions of items to add to order which have to scroll past.
Ordered 4 deliveries for gifts by building my own collection of items. Would be nice if these could be packaged in christmas boxes.”
Hi Joanne,
Sorry for the hassle you experienced with the website. We appreciate you flagging the scrolling, item deletions, duplicates, and the pop-up suggestions. I’ll pass this to our online team. If you’d like, we can help you place the order manually or check packaging options for gift orders, including Christmas box ideas.
If there’s anything else you’d like us to do, we’re here to help.😊🎄🎁
Kind regards,
Team Ringtons
Hi Malcolm,
Delighted to hear you’re happy with the product and service. Thank you for taking the time to leave a review, we really appreciate it. If you need anything else, we’re here.😊☕🎁
Kind regards,
Team Ringtons
“Although my family have had regular visits from the teaman. A change of circumstances has meant my getting supplies from Fenwicks. But, this time, l had a go at online shopping. And l have to say that l am very surprised with the ease and simplicity and quickness of it all. Thank you 😊 !”
Hi Duncan,
😊 We’re thrilled you had a smooth online shopping experience and that you’re pleased with the ease, simplicity, and speed. If there’s anything else you need, we’re here to help.😊☕🎁
Kind regards,
Team Ringtons
“Very happy with purchase as they are for a Christmas gift haven't opened or tasted them they look delicious i was tempted. Ordered online quick delivery”
Hi Carole,
So glad to hear you’re happy with your purchase and that delivery was quick. We hope the Christmas gift goes down well, let us know if you need anything else😊☕🎁
Kind regards,
Team Ringtons
“Ringtons tea is the best and that’s from a Yorkshireman …
We received a hamper two years ago and now send only Ringtons hampers.
I’ve bought my Yorkie husband a basketful of goodies from Ringtons for the first time as he was disappointed with his gift from a local confectionery recently 😩
Thank you to Joanne for buying me the Ringtons hamper we now drink a quality tea ☺️”
Hi Anne,
Delighted to hear you’re enjoying a good Ringtons cuppa ☕! Thank you so much for sharing your kind words we are over the moon to hear you're happy with your goodies! If you need anything else please get in touch 😊☕🎁
Kind regards,
Team Ringtons
“Most of the items arrived in perfect condition, however the box that the coconut snowballs were in was squashed hence 3 of the snowballs were squashed too. I had planned to gift them as part of a present but couldn't”
Hi Gillian,
Sorry to hear the box was squashed and some snowballs were affected. That’s disappointing, especially when you’d planned a gift. Please contact our customer care team if you'd like us to look into this further for you👍 😊
Kind regards,
Team Ringtons
Hi Glynnis,
Wonderful to hear you’re happy with our service on your first order. Thanks for taking the time to leave a 5* review. If you need anything else, we’re here.👍 😊
Kind regards,
Team Ringtons
“Can't go wrong with Ringtons that's why I decided to send my family 2 Xmas hampers and they were delivered quickly and efficiently so although I didn't get to eat my purchase I know my sons will love them.”
Hi Stephen,
Delighted the hampers arrived quickly and your family will love them. Thank you for choosing Ringtons and for sharing your feedback. If you need anything else, we’re here.😊☕🎁
Kind regards,
Team Ringtons
Hi Elaine,
Delighted to hear you’re happy with the gift quality. Thank you so much for taking the time to leave a 5* review. If you need anything else, we’re here. 😊😊☕🎁
Kind regards,
Team Ringtons
Hi Jackie,
Delighted you’re happy with the hamper and that you think your mum will love it. Thanks for sharing your kind words and for taking the time to leave a review.
If there’s anything else you need, we’re here.😊☕🎁
Kind regards,
Team Ringtons
Hi Marion,
Delighted to hear you find us a convenient way to top up your tea stocks. Thanks for taking the time to leave a 5* review. If there’s anything else you need, we’re here.😊☕🎁
Kind regards,
Team Ringtons
“Quality you can always depend on so can give as gifts too, which we do. Recipients are always very pleased with their gifts. Many thanks. Definitely recommend.”
Hi Maria,
Fantastic to hear that the quality is reliable and that your gifts are so well received. Thank you for taking the time to share your experience and for the recommendation.😊☕🎁
Kind regards,
Team Ringtons
Hi Debbie,
Thank you for your lovely review. We’re glad you’re happy with the packaging and that it will be a Christmas present for somebody. If you need any help with gift options or delivery, just let us know.😊☕🎁
Kind regards,
Team Ringtons
Hi Chris,
Delighted to hear you enjoyed the Ringtones chocolates and that you’re happy with the price, service and quick delivery. Thanks for taking the time to share your feedback.
If you need anything else, we’re here.😊☕🎁
Kind regards,
Team Ringtons
English
