Richardson and Starling Reviews

Name: Richardson and Starling
Address: 8 Cambuslang Way Cambuslang, Glasgow
Rating: 4.87

4.9 Rating 610 Reviews

97 %

of reviewers recommend Richardson and Starling

Company Reviews

Metrics

Info

4.9

Based on 610 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Richardson and Starling:

With a network of 16 branches across Scotland and the North of England, Richardson and Starling are one of the top property preservation companies in the UK. After more than 85 Years of continuous growth, we can now provide a complete property preservation solution backed up with our long-term guarantees.

Our efforts to provide the highest quality workmanship and exceptional customer service are continuously recognised through online customer reviews and construction industry awards.

No matter if it is a condensation issue in your flat, penetrating damp problems in your house or a timber rot attack in a historic building, Richardson & Starling can provide a targeted and value for money solution.

Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Lanark, Perth, Oban and Hawick.

Visit Website

Phone:

01416479485

Email:

info@woodrot.com

Location:

8 Cambuslang Way Cambuslang
Glasgow
G32 8ND

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Richardson and Starling 5 star review on 3rd March 2025

Kirsteen

Richardson and Starling 5 star review on 28th November 2024

Anonymous // 01/01/2019

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“Very happy with remedial work suggested for water ingress.Stephen,Mike and Robert carried out all external and internal waterproofing in accordance with plan. All done in good time and done to a very high standard.”

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Posted 4 years ago

Dear Peter, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“Following a home visit from surveyor Craig Davidson I confidently recommend Richardson & Starling. Having contacted their polite and helpful office about a damp issue in an old stone built house, Mr Davidson was able to explain the cause of the problem and immediately inform me of a suitable course of action. A very positive experience and a trustworthy company. Thankyou.”

Helpful Report

Posted 4 years ago

Dear Robert, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“Excellent from start to finish. Gave me excellent advice, I felt reassured how to manage the issue in the short and long term that was practical. I would highly recommend this company.”

Helpful Report

Posted 4 years ago

Dear Julie, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“On time .Very happy with work carried out from Dave Young in Aberdeen .”

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Posted 4 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“Technician (John Mills) attended my property and carried out the works in a timely and professional manner with little disruption. Have found the full process to be very efficient, accommodating and professional, would recommend.”

Helpful Report

Posted 4 years ago

Dear Sharon, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“From start to finish my experience was excellent Steven mcleavy visted my home given me lots of advice then sent email with photos & prices I contacted Jackie at the Aberdeen office to move forward with the work Due to covid & my work I cancelled the first appointment once I was happy to progress the office offered me a day & time which suited me The workman was very polite & never left I spot of dust in my home he explained what he would be done so far am delighted with everything”

Helpful Report

Posted 4 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“Aberdeen branch - Very happy with services provided fast response helpful and friendly staff. Neil explained the work whilst being undertaken and cleaned up as he went so it was all tidy. Steve from envirovent great too. Thank you to all for sorting out our damp issues!”

Helpful Report

Posted 4 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“Fairly extensive remedial damp works to a farmhouse dealt with by Aberdeen branch Richardson & Starling who were timely, helpful and professional. Thank you Neil Ferries Dave Young”

Helpful Report

Posted 4 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 3 years ago

“Outstanding service. Helpful and professional throughout.”

Helpful Report

Posted 4 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“We found dealing with Richardson& Starling,Aberdeen branch to be efficient and dependable. The office staff were friendly and helpful. The joiner Derek on was on site for 3 days was excellent and carried out his work in a competent manner despite the restrictions of Covid. I would have no hesitation in recommending this company to friends.”

Helpful Report

Posted 4 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“In a trade environment like this, you can ask no more than your contractor doing what they say they will when they say they will do it and R & S lived up to that. No hesitation recommending to others who read this”

Helpful Report

Posted 4 years ago

Dear Mr Watt, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“Willie Frew and John from Glasgow recently completed an excellent damp- proofing job on my tenement flat in Glasgow. I have no hesitation in recommending this company to others.”

Helpful Report

Posted 4 years ago

Dear Brian, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“Last week damp proofing work was completed successfully and on time by Mike and Bob. They provided a professional service throughout, experienced in what they do so we had complete confidence in them and couldn't recommend the company more highly than we do. Any questions were answered immediately by them and the finish is excellent with the kitchen and other rooms restored perfectly. From our initial contact and meeting with Alan Brown, subsequent meetings and phone calls with Steve we felt we were in good hands. Thank you.”

Helpful Report

Posted 4 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“I recently received an outstanding service from Dave Young from Aberdeen. Completed as agreed within 2 days. Knowledgeable and very helpful. I would have no hesitation in recommending this company.”

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Posted 4 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“I was worried about the floorboards in my hall but one visit from Allan Brown put my mind at rest. He advised just a bit of damage due to being lifted and re laid a number of times. He was courteous, professional and I would definitely instruct this company again if I had any concerns in the future.”

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Posted 4 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“Had the pleasure of dealing with James Dunn from Glasgow Branch when we had an issue with our hardwood flooring . James assessed the situation made a diagnosis confirmed diagnosis after double checking and advised on solution this was all done with a free Quote Very professional service .Highly recommend this company .”

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Posted 4 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“We had issues with damp in the rear bedroom of our cottage. Survey suggested damp proof lining and insulation was needed to fix this. The work was carried on over two days by David Wade, Stuart Rodger, Jordan Reid and John Mills from Richardson and Starling. Excellent work from the guys and they cleaned and tidied up at the end, can't fault them at all. Really pleased with the work from start to finish.”

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Posted 4 years ago

Dear Tony, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“The plasterer who done the work in my house was the most polite and professional tradesman i have come across in many years , , From the minute he chapped the door he explained everything he would be doing and took me throo every stage and explained why it gets done that way , The first he done when he came into my house he insisted on laying protetive cover on carpets and flooring , During works he even asked if he could plug in his radio , normaly tradesman dont care or ask they jst plug anything if they need . The finish to the two walls were amazing not a blemish to be seen , Im sure his name was Steven Allan , i remember rightly”

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Posted 4 years ago

Dear Mr Thomson, Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“I was very worried about a possible damp patch in my Aberdeen property. I contacted Richardson and Starling and they came free of charge within the week. Steven McLeavy was courteous and 'Covid aware'. He took time to explain the issues, inspect the relelvant areas and reassure me that no further work was required. This initial visit was free of charge and I was delighted that no work needed to be carried out.”

Helpful Report

Posted 4 years ago

Dear Bowman. Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

“From start to finish on this job in our cellar, Richarson and Starling Edinburgh branch did an excellent job. They kept us fully informed throughout, and were very accommodating when we had to change start dates. Jamie and Ryan did an excellent job responding to our requests to protect the next room from dust as much as possible. Great chaps to have on site.”

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Posted 4 years ago

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated! Kind Regards, Richardson & Starling Team

Posted 4 years ago

Richardson and Starling is rated 4.9 based on 610 reviews