Richardson and Starling Reviews

4.84 Rating 257 Reviews
97 %
of reviewers recommend Richardson and Starling
Merchant Metrics
Shipping & Delivery
On-time Delivery
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Read Richardson and Starling Reviews

About Richardson and Starling:

With a network of 12 branches across Scotland and the North of England, Richardson and Starling are one of the top property preservation companies in the UK. After more than 85 Years of continuous growth, we can now provide a complete property preservation solution backed up with our long-term guarantees.

Our efforts to provide the highest quality workmanship and exceptional customer service are continuously recognised through online customer reviews and construction industry awards.

No matter if it is a condensation issue in your flat, penetrating damp problems in your house or a timber rot attack in a historic building, Richardson & Starling can provide a targeted and value for money solution.

Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Lanark, Perth, Oban and Hawick.

Visit Website

Phone:

01416479485

Email:

social@woodrot.com

Location:

8 Cambuslang Way
Cambuslang

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Anonymous
Anonymous  // 01/01/2019
Contracted Richardson and Starling to sort out a flooring issue in our new home. Great service from the original call and survey to the work being completed. Kept informed about booking for the work and the technicians arrived on time and were really efficient, work done and left it all tidy. Thanks very much to Kev and Mike, felt mean not even being able to make them a cup of tea due COVID restrictions but at least we were able to get the work done, thank you to everyone involved from Arthur to Kev and Mike and all in between.
Employed Richardson&Starling to sort out a damp issue i had on a livingroom wall, Neil Ferries was the man in charge of works, from aberdeen office, work was carried out promptly and professionaly, tidied up after work completed, very pleased with work carried out.
Richardson and Starling came to assess the type of damp proof course for our basement area. They then carried out the necessary works and we now have a very dry feeling basement.
At all times the workmen, surveyor and supervisors were courteous and took precautions re Covid Safety. The work was carried out to a high spec by Robin and Liam and the tidying up behind them was impressive.
Overall I would recommend them for a job well done. Thank you.
Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
We dealt with the Aberdeen office and had Neil, Tom and an excellent plasterer doing our work. The work was carried out efficiently and well. Neil and Tom took care to minimise the disruption to the Centre and were very pleasant and obliging. They cleaned up well after each day’s work and went the extra mile to ensure that the Centre was left in a good functioning condition over weekend and holiday periods. They and the company maintained good and pleasant communication throughout and co-operated well with our own surveyor. Altogether, working with Richardson and Starling has been a very positive experience and I would not hesitate to use them again in the future should the need arise.
Dear Mrs Thom,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
Alan done amazing job installing pacifier to help with dampness hardly any mess and cleaned up after work was completed Would recommend
Dear Jennifer,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
Knowledge surveyors, able to diagnose issue quickly. Good honest service.
Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
I used Richardson and Starling (Dumfries) to treat some dampness in my living room. Kevin and Mike carried out the work and were very professional and polite. They explained what they were doing and why and hoovered the room before they left unfortunately they couldn’t accept a cup of tea because of Covid restrictions . I would certainly recommend Richard and Starling as a company.
Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
Having had issues under our front stairs in the office for a while with water ingress Steven came and quoted for the job with a few options.

Once the job was authorised Robbie did the work to a great standard and went above and beyond what I expected.

The office staff were also brilliant at keeping me up to date with what was happening etc too.

Thanks
Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
We were very pleased by the work the Edinburgh branch of Richardson and Starling did in our lower ground floor. Robin and Liam worked well , respected the Covid rules - as did all the personal from the firm, and left a tidy space behind them every day.
The end result looks good and am sure will do the job of keeping the area damp free. Any hitches were discussed and for round with no trouble and the experience we had was very professional. I wouldn’t hesitate to recommend them.
Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
We had a few different damp issues causing problems in our house. Chris came out to advise, was wonderful and friendly, and really spent time outlining fixes for all the problems, even beyond what the company themselves could deal with.

Once we confirmed we were happy to proceed with the work, it commenced quickly, and Richard and Kevin, who came to do the work were friendly and helpful throughout, kept the upheaval to a minimum and even patched up a small hole elsewhere in the room for us while they were doing the other plastering, which was much appreciated.

All of our dealings with R&S have shown them to be very professional and I wouldn't hesitate to recommend them.
Dear Mrs Kincaid,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
I had a damp problem under the floor and arranged for a couple of companies to do a survey and advise me on what to do. The first company said I needed to have a chemical dpc injected into the walls and sent me a quote which only included one of the problem walls. Then Steven from Richardson and Starling came out and did a survey and let me know that the problem was not the damp proof course but was caused by condensation and could be alleviated by better ventilation and a membrane laid over the ground beneath. I have had the work done and all is dry and airy! I would definitely recommend Richardson and Starling as a company who you can rely on for an accurate survey and good advice.
Dear Jo,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
We were very pleased. The work we had done was completed quickly, efficiently and tidily, including the replacement of a piece of curved skirting board which was executed perfectly - in fact it was an improvement on what was there originally. Also the original inspection was carried out almost immediately with very little waiting time until work commenced. Thank You!
Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
Happy with the work carried out .
Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
An excellent job carried out efficiently by the team of two. Would recommend Richardson and Starling.
Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
Had work done by the Hawick team of Greg and Chris. Very good work. Explained what they were going to do when they arrived and what they had done before they left. Very professional. Darren the surveyor kept in touch and was very helpful throughout. We will use them again.
Dear Mrs. Aitken,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
Kevin & Mike came to treat the loft yesterday and worked very well. They also left everything very clean and tidy. This was also carried out very quickly as the initial inspection was less than a week ago. All very professional. Thanks very much
Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
Great service from the Edinburgh team. Richard & Kevin treated a dry rot and wet rot problem in our bathroom, surveyed by Malcolm.

The entire team was courteous, professional, on time and very helpful in answering my questions and suggestions on how to prevent future problems! They took care to establish site safety and protect the floors and were very professional.

Highly recommend Richardson and Starling for problems with property! Thank you for an excellent service.
Dear Zeenat,

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Kind Regards,

Richardson & Starling Team
Great service. Robin came and carried out work on our property. Very professional and we were very pleased with the finished result.
Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
Had Evan and Matty do some work on the stairs. On time, very professional.
Dear Liam,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
I am grateful to Richardson & Starling for conducting woodworm treatment at the price quoted well over a year ago despite my long delay in commissioning the work.

Kevin and Mike arrived on time and were quick to establish site safety standards and took care to protect my carpets. they were both friendly and personable and answered my questions in clear terms.
Dear Mr Soutar,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
Richardson and Starling is rated 4.84 based on 257 reviews