Richardson and Starling Reviews

4.91 Rating 109 Reviews
98% of reviewers recommend Richardson and Starling

About Richardson and Starling: Richardson & Starling are about quality and guaranteed workmanship in the eradication of wood rot, woodworm, and damp, as well as making sure your property is waterproof with basement waterproofing and your windows have our Window Care Repair Systems.

A guarantee that Richardson & Starling will be there taking care of your property. Our aim is to give you good customer satisfaction, whether the job is big or small.

Our fully trained and experienced staff will deal with your initial enquiry arranging a comprehensive property survey by one of our Institute of Wood science qualified surveyors. This will be supported by a report detailing our findings and will include recommendations for eradication and repair.

Branches across Scotland and the North of England: Glasgow, Edinburgh, Aberdeen, Stirling, Dumfries, Kirkcaldy, Carlisle, Dundee, Ayr, Elgin, Perth, Oban, Inverness and Hawick.

Visit Website

Phone:
01416479485

Email:
gedas.barodica@woodrot.com

Location:
8 Cambuslang Way
Cambuslang

Are you a business owner?
See Business Solutions

Write Your review

Tell us how Richardson and Starling made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Customer Service
communication channels
Telephone, Live Chat, Email
queries resolved in
Under an hour
"Excellent and professional service from both the office and the people who came to complete the job, couldn’t be happier with Richardson and Starling."
Dear Danson,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
Visit Website
"Workman arrived on time and completed job in a very timely manner. Very happy with end result"
Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
"First Class service from start to finish....would highly recommend to anyone needing wooden window refurbishment work carried out!"
Dear Mr White,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
"Stirling Branch Ian S arrived on the time agreed. He was well organised, his work was clean and tidy and we are very pleased with the work he completed. We would definitely recommend this company."
Hi!

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
"Colin J did an excellent job over the last couple of days. Very courteous and hard working and left the room clean and tidy."
Hi!

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
"I was a bit concerned about the possibility of damp in my property due to its age, awful wet weather and a side alley that never gets the sun and has tree overhang. So I decided to get a surveyor done. My property got a clean bill of health from Rick, which of course made me very happy. So why 5 stars? Well it was the way I was treated by Keyana and Rick and their approach. Keyana was very helpful on my initial phone contact, and prompt in sending me an email with appointment information. Rick was bang on time for the 0930 appointment and soon put my mind at rest with his assessment. Their approach and treatment left no doubt that should I ever need this kind of service in the future, Richardson & Starling will get my custom without question. Thank you Richardson & Starling."
Dear Mrs Dacre,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
"Heard a lot of things about company but. An honestly say that the guys that came to our house, worked like trojans! Polite, courteous, respectful of our property and animals, they are welcome back anytime. Workmanship was spot on and second to none we have encountered. Huge thanks to all 😀👍😀"
Dear Mrs Mackie,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
"There technician Colin j did a excellent job in with he removed a toilet and radiator did the damp course replaced everything back and cleaned up after him self very pleased with the results once I redecorate you won't notice the difference"
Dear Sir or Madam,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
"Excellent service throughout. We were able to get a survey done fast thanks to a wonderful admin team, and Darren surveyed spending a good deal of time thoroughly checking out the property; excellent value. We subsequently had Chris and Greg carry out a treatment and they worked a Saturday to make our timelines, were punctual, professional and worked extremely hard. Really happy with the service provided by R&S and can’t recomment enough. Thank you."
Dear Anna,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
"Very professional and friendly team."
Dear Mr Sangster,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
"I instructed this firm to look at some damp which had developed. The survey was thorough, I received advice, a quote was produced and very reasonably priced. Having given the go ahead I found them very obliging with suitable dates which was a great help. The person i dealt with was very approachable and pleasant and I was kept fully advised of all developments. The workmen arrived on time each day, were very helpful and polite and explained the process and what I should expect. I was satisfied that every precaution had been taken to minimise the inevitable covering of dust. Once the walls had been stripped and whatever voodoo they do was done the plasterer made an excellent job at putting the walls back and left the property taking all rubble and dust sheets with him. The experience was one I dreaded but the chaps made it as stress free as was possible. I would highly recommend this company for both customer care and value for money."
Dear Mr Keir,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
"A very good Company and one of the best I’ve come across. As a chartered Architect I have dealt with many building renovation projects often involving property preservation and repair aspects. This was a complicated job with the dry rot having spread through several properties including private flats as well as a shop and a public house. The professional approach carried out by Darren Williams to arrange for surveys, detailed scopes of works, specifications and estimates was excellent as was his follow up information regarding extra works uncovered and the project schedule with regular updates was all very informative and accurate. The onsite team of operatives comprising Chris Holmes and Greg Campbell carried out the works with great care and attention to detail and during the works they were always available to review progress and discuss any issues. This integrated team and their professional approach to this complicated project were major factors in achieving the successful completion of the work and to a very high standard. They have my highest recommendation for any work of this nature."
Dear Mr Fortune,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
"It was very reassuring to have an assessment and opinion from surveyor Clarke Elsby today. Practical advice given to me and no unnecessary spend required on any works. Thank you"
Dear Mr Stafford,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
"First class plastering and woodwork job. Would certainly recommend R&S without hesitation. Colin J. and Kevin A. especially deserve a mention for their professional approach and workmanship."
Dear Ian,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
"Excellent company. The job they were asked to quote for was very complicated, involved several flats and a pub. Dry rot had spread through the old building and more and more problems were discovered as they started the work. However, with Darren Williams who oversaw the job and kept us posted at every stage and the technicians Chris Holmes and Greg Campbell working tirelessly to get the job finished it came to a happy conclusion. It wasn’t easy but they did it. Well done!"
Dear Mrs Mayer,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
"Clarke, the surveyor, provided an excellent service in a friendly and professional manner. He provided myself and my neighbour with clear, impartial and practical advice regarding our damp issue. His insight was based on a thorough knowledge and was reassuring. We would not hesitate to recommend Richardson & Starling."
Dear Mr Donoghue,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
Dear Mr Donoghue,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
"richardson and starling treated my roof space for woodworm. They cleaned all the debris from previous builders and did a first class job. Have used other property companies in the past, but this firm was certainly value for money. Both polite and courteous."
Dear Mrs Davis,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
"We were very happy with your service to get rid of the outbreak of dry rot in our property. The technicians carried out the work well and were very pleasant. They dealt with it with as little disruption as possible and kept the dust under control as best they could."
Dear Mr Andrew,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
"Mark was very helpful in relation to our concerns and clearly explained our options regarding possible actions"
Dear Mr Dick,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
"Professional, helpful, friendly service and great expertise"
Dear Mrs Ritchie,

Thank you for taking the time and reviewing your experience with Richardson & Starling. Your feedback is much appreciated!

Kind Regards,

Richardson & Starling Team
Richardson and Starling is rated 4.91 based on 109 reviews