Rhinox Group Inc. Reviews

Name: Rhinox Group Inc.
Address: 539 W. Commerce St #2259, Dallas, Texas
Rating: 4.37

4.4 Rating 296 Reviews

81 %

of reviewers recommend Rhinox Group Inc.

Company Reviews

Product Reviews

Metrics

4.4

Based on 296 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Rhinox Group Inc. 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 2 buckets and an auto locking quick coupler and all of the products I received were very high quality at a very reasonable price, I would recommend Rhinox to anyone that needs attachments for their excavator.”

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Posted 1 month ago

Hello Kurtis, Thank you for your recommendation! It is always great to receive such positive feedback! All the best, Chris

Posted 1 month ago

“I've used the bucket it works very well”

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Posted 1 month ago

Hello Frank, Thank you for the 5-star review! I'm glad the bucket works well for you! All the best, Chris

Posted 1 month ago

“Extremely happy with the product/ extremely happy with service/ extremely happy with their pricing/ if people would shop and check around they will definitely see”

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Posted 1 month ago

Hi John, Thank you for the great review! We are extremely happy to have you as a customer !! We look forward to speaking with you soon! Chris

Posted 1 month ago

“Excellent company regarding customer, service and product line”

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Posted 1 month ago

Hi Barry, Thank you for the 5-star review! We appreciate you taking the time to leave feedback! All the best, Chris

Posted 1 month ago

“Have used Rhinox for two differrent products; Dig deep trenching bucket 27"L x 3" wide and 12" 3tooth digging bckt. 12"Digging bckt works great, just recieved Dig Deep trnch bckt(am sure it will perform well). Website is very good but i prefer to speak to HUMANS these guys know there stuff, help you with using their site, and are still pleasant to communicate with over the phone while answering all questions completly. Highly recommend this company prices are fair, considering these products are NOT made in China thats a plus for Me.”

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Posted 1 month ago

Hi Greg, Thank you for leaving such great feedback! It is always great to see an awesome 5-star review! We strive to deliver the best customer experience possible, so I am happy to hear that we have been able to achieve that for you! Thank you for your business! Chris

Posted 1 month ago

“It was a pleasure working with the knowledgeable staff at Rhinox , Mr. Bill went above and beyond all my expectations from ordering the correct parts to keeping me updated on my delivery schedule .I highly recommend Rhinox and will be exclusively using them in the future.”

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Posted 1 month ago

Hi Eric, It was an absolute pleasure working with you too! Thank you for the fantastic feedback; we will let Bill know how pleased you are with your experience. We look forward to working with you in the future! All the best, Chris

Posted 1 month ago

“great customer service. There was an error on shipment that was caught quickly and promptly addressed. Our bucket was delivered quickly so that our business had a short time of waiting for the new bucket to be used an a job. Quality of bucket is excellent.”

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Posted 1 month ago

Hello Kim, Thank you for taking your time to leave such great feedback! We appreciate your 5-Star review and look forward to working with you in the future! All the best, Chris

Posted 1 month ago

“We have been very happy with both pieces of equipment we ordered. Very well-made and durable. The delivery, even from the UK, was faster than we expected for these large items. The communications from the tracking service and delivery service were exceptional. Thank you, Rhinox!”

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Posted 1 month ago

Hello, We strive to delivery quality products and A+ customer service so receiving your awesome 5-star review is music to our ears! Thank you for your business! All the best, Chris

Posted 1 month ago

“Solid built, good price, fast shipping. What more could you ask for?”

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Posted 2 months ago

Hi Martin, Thank you for the awesome 5-star review! All the best, Chris

Posted 2 months ago

“Ron was vary helpful with trying find the right bucket to fit my IHI machine I would highly recomed them.”

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Posted 2 months ago

Hi David, Thank you for the review! I will let Ron know about your great feedback! All the best, Chris

Posted 2 months ago

“The bucket is really good quality. I’ve used it some seems to be really good”

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Posted 2 months ago

Hi Daniel, We appreciate you taking the time to leave us a review! Thank you for your business! All the best, Chris

Posted 2 months ago

“I purchased a 9" bucket for my Bobcat E35. I arrived quickly and so fars appears to be a very good quality, well-built product. I had a customer service question that arose which was handled quickly and professionally. Rhinox will be on the top of my list when I shop for my next accessory or replacement part.”

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Posted 2 months ago

Hi James, Thank you for taking the time to leave some feedback. It's great to hear that your experience was up to your standard and that you found the bucket to be high quality! I am looking forward to working with you on any future requirement! Best regards, Chris

Posted 2 months ago

“Good Quality Products and Customer service is Top of the line.”

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Posted 2 months ago

Hi John, Thank you for the feedback! We are happy you had a great customer experience! All the best, Chris

Posted 2 months ago

“pretty cut-and-dry experience over all. A good price with solid customer service and quick shipping. I installed my new bucket without any issues at all. I have a thumb on my mini excavator and so one of the pins that came with the bucket did not fit as it was too short. But I simply reused the factory pin that was on my machine. I added a bolt on blade and would have prefered that it wrapped up and connected to the side bucket bolt holes as well for more stability. Right now its just four bolts at the underside of the bucket but this blade may stay fastened just fine. I have not used the bucket yet but it certainly seems like a stought piece so I do have confidence!”

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Posted 2 months ago

Hi Michael, Thank you taking the time to leave some feedback. We can't wait to hear about how great the bucket works for you once you use it! We know you will love it! We look forward to helping you in the future! All the best, Chris

Posted 2 months ago

“I order all my e20 buckets from here. I was ordering from the Uk and spoke to warren several times, he has always made evrything smooth and i have aleays had great customer service. I would only recommend Rhinox for all your needs. I also orederd my quick release and they made the pin excatly as i needed.”

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Posted 2 months ago

Hi Heather, Thank you for the awesome 5-star review! We appreciate the recommendations and the continued support! All the best, Chris

Posted 2 months ago

“wasnt to sure about the company being its from over seas but to my surprise they where great actualy fed-ex lost half my parts and they where able to get me another order out right away to me in a timely fasion i couldnt be happier with the srvce and the parts thank you again”

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Posted 2 months ago

Hi Lawrence, Thank you for the great feedback! I am happy we exceeded your expectations! We look forward to helping you again in the future! All the best, Chris

Posted 2 months ago

“Great friendly service. Reasonable shipping all the way to Anchorage Alaska. Very helpful customer service.”

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Posted 2 months ago

Hi George, Thank you for the 5- star review! I am happy to hear that the customer service was top notch! All the best, Chris

Posted 2 months ago

“The Bucket would not fit the john deere 110tlb quick attach but the bucket is built well I paid a local company to remove the ears and weld new ears and a plate to make it work For the cost I wish i would have known up front but no one could answer if it would work so i took a chance and it cost me leason learned I am going to purchase another size from someone else thats cheaper and modify it Thanks”

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Posted 2 months ago

Hello Vencinzo, Thank you for leaving a review. Sorry you had some problems, but we have no record of you ever mentioning you needed the bucket for the Deere 110 in fact, all the correspondence we have with you only is about a 17G. The 17G bucket is not the same fitment as a 110 and we would never advise a customer to make this purchase. We have many products available for a John Deere 110 so there was no need to take a chance on this bucket in the first place unless you were trying to go a cheaper route. Hopefully we can help you in the future with a properly fitting John Deere 110 bucket in the future. All the best, Chris

Posted 2 months ago

“I spoke with Rhinox for advice on which attachments would fit the particular machine I was going to use them on. We quickly narrowed it down to the two items I needed and placed the order. We ran into shipping and inventory issues initially but they were communicative while working through the issues and ultimately delivered two well-made attachments. Five stars for quick communication and follow-through when things get off-track.”

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Posted 2 months ago

Hello, We really appreciate you taking the time to leave us your thoughts. We are dedicated to customer satisfaction, and I am happy we were able to meet your expectations. Thank you for the five star review! All the best, Chris

Posted 2 months ago

“Ron was very helpful with the purchase of my new bucket. He answered all my questions and made sure the bucket was delivered to my door. Outstanding customer service!”

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Posted 2 months ago

Hi Todd, Thank you for your 5- star review! I will let Ron know that you are extremely satisfied with your experience. We look forward to assisting you in the future! All the best, Chris

Posted 2 months ago

Rhinox Group Inc. is rated 4.4 based on 296 reviews