Rhinox Group Inc. Reviews

Name: Rhinox Group Inc.
Address: 539 W. Commerce St #2259, Dallas, Texas
Rating: 4.37

4.4 Rating 296 Reviews

81 %

of reviewers recommend Rhinox Group Inc.

Company Reviews

Product Reviews

Metrics

4.4

Based on 296 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Rhinox Group Inc. 5 star review on 29th April 2024

Anonymous

Anonymous // 01/01/2019

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“It's always nice to purchase quality products. This quick coupler is just great, I have been in the construction industry for over 45 years, and have seen these developments in couplers. Job well done Rhinox. CAN DO. Thanks Billy Clark”

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Posted 4 months ago

Hello Billy, We appreciate you taking the time to leave such great feedback! We always strive to provide industry leading innovation and quality. All the best! Chris

Posted 4 months ago

“Speedy shipping and helpful over the phone. I received the quick hitch and ripper tooth, which are very high quality. I expect to purchase more from them in the future.”

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Posted 4 months ago

Hello John, Thank you for sharing your picture of the ripper tooth! Looks great! I am happy to hear that you had a great customer experience! Customer service and high quality is what we are all about here at Rhinox! All the best, Chris

Posted 4 months ago

“Rhinox has provided game changing technology for my excavator (Bobcat e20). The quick coupler makes bucket changes 30 seconds or less even with a thumb, where pin-on bucket was 20 minutes at least without a thumb and lots of frustration (and choice words too). Changing a bucket by changing the pins is a no go for me and I did it a couple times when renting before buying and was not going to buy the e20 if I had to do that, since I change buckets at least a couple times most days I use the excavator. I came across Rhinox and the manual Rhinox coupler and quickly bought the e20 and ordered a Rhinox coupler and I have never looked back. I've actually purchased the quick coupler and 7 Rhinox implements now (digging buckets, ditching bucket, ripper, riddle bucket and trenching bucket) and Rhinox is my go-to for Bobcat e20 implements and will likely be my go-to for any future excavators I purchase. I wish Rhinox offered an auger too, since I'd buy that from them. The quality and durability of all the products is great. The ditching bucket is what I use the most and I've worn rounded edges on the cutting edge, but the rest of the bucket looks like the day I bought it (tough as nails). My last order for a trenching bucket took a couple months, where the website did say it was not in stock and could take 5-8 weeks. Other than that, the rest of my orders were in stock and it took Rhinox less than a week to ship the buckets from the UK to the US which is amazing.”

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Posted 4 months ago

Hello Greg, Thank you for taking your time to leave such a well thought out testimonial! We strive to provide top notch customer service while offering an industry leading product line and am ecstatic that we have exceeded your expectations! We greatly appreciate the continued support! We look forward to working with you again in the future. All the best, Chris

Posted 4 months ago

“Worst all-around product and customer service I have had in 45 years of heavy equipment.”

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Posted 4 months ago

Hello John, We have been unsuccessful on numerous attempts to contact you so we can better understand what may have gone wrong with your bucket. We have no record of you contacting us with a problem. Without your communication we cannot rectify any issues that might have arisen. Please do not hesitate to reach out. (267)-861-0812 Best regards, Chris

Posted 4 months ago

“Bucket attachment delivered as described and on time.”

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Posted 4 months ago

Hello, Thank you for your feedback! Happy to hear you had a great customer experience! All the best, Chris

Posted 4 months ago

“Quick delivery and exactly what I was expecting - Quality equipment and excellent customer service!”

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Posted 4 months ago

Hello Brian, Thank you for taking the time to leave a review! The pics looks great! We are happy to hear that we met your expectations! Thank you! Chris

Posted 4 months ago

“Fast shipping brought to my door”

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Posted 4 months ago

Hi Paul, Thank you for taking the time to drop us a review! All the best, Chris

Posted 4 months ago

“Well built riddle rack fast order fulfillment first use was clearing grass and weed out of a drainage ditch shaking the dirt was simple enough made quick work of it I’m running it on a Kubota u10-5 have to be careful as a tine wants to hit the boom otherwise works great”

Rhinox Group Inc. 5 star review on 4th December 2023

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Posted 4 months ago

Hi Richard, Thank you for sharing the picture with us! We love seeing our buckets in action. We appreciate you taking the time to leave us some feedback! All the best, Chris

Posted 4 months ago

“Gave me all the info that I requested Answered my questions in a timely manner Shipped the item when requested and arrived a day earlier than expected.”

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Posted 4 months ago

Hi Brett, Thank you for the feedback! Great to hear that you had an awesome customer experience! All the best, Chris

Posted 4 months ago

“Ordered A twelve inch bucket for my a John Deere 17D . Order taker was very professional and got me a good deal. And had it delivered within three days. Fit like a glove and a highly recommended company.”

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Posted 4 months ago

Hi Mark, Thank you for taking the time to leave us such awesome feedback! We look forward to helping you again in the future! All the best, Chris

Posted 4 months ago

“Just bought a skeleton bucket from Rhinox to sift the rocks out of the dirt after digging a trench. This soil on my property is very rocky. The skeleton bucket is very effective and easy to use. Rhinox customer service was helpful and they guarantee the bucket will fit perfectly on your excavator.”

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Posted 5 months ago

Hello Joe, Glad to hear that the skeleton bucket is working great for you! Thank you for taking the time to leave a review! All the best, Chris

Posted 5 months ago

“So far outstanding bucket! Roughly thousand foot of field line down 3’ bucket quick attach Kubota kx121-mini x. Steel… in good shape tough built like a damn ford! Several shallow 2x3’ footers as well. Like I said so far holding up great except the paint 😜.”

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Posted 5 months ago

Hello Willis, Thank you for the great feedback! We love hearing how well our attachments are working in the field! All the best, Chris

Posted 5 months ago

“great bucket and fits exactly on my bobcat 324 mini excavator”

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Posted 5 months ago

Hello Chris, Thank you for the feedback! All the best, Chris

Posted 5 months ago

“Excellent service great cost. Amazing equipment. Shipping was fast.”

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Posted 5 months ago

Hi Drew, Thank you for the great feedback! All the best, Chris

Posted 5 months ago

“Overall the bucket performs fine and looks very nice with the flat black. However it could be a tighter fit o n the coupler as I get slop moving back and forth, but the price was better than bobcat and the shipping was pretty outstanding. Tighter bucket would be 5 stars.”

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Posted 5 months ago

Hi Codee, Thank you for taking the time to leave feedback. I am happy that overall the bucket fits your needs. I will be reaching out to you to see if we can come up with a solution to your "slop" concern. All the best, Chris

Posted 5 months ago

“Ordered an 18"bucket for my 331 Bobcat excavator and was very pleased with the quality and the Fed-Ex delivery time. I would recommend them for your equipment needs,”

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Posted 5 months ago

Hi William, We appreciate you for taking time out of your day to leave us a review! Thank you for the recommendation! All the best, Chris

Posted 5 months ago

“Great idea, however digging hard ground and rock requires a rock tooth. The wrong tooth was sent initially. But when I called customer service the immediately fed ex’d me two rock teeth. Great immediate customer service”

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Posted 5 months ago

Hi Matthew, Thank you for taking the time to leave a review. I am glad we were able to help find a solution for you. All the best, Chris

Posted 5 months ago

“Wow.... It was so nice to have knowledgeable people answering pre-sales questions and then delivering a product quickly that exceeded my expectations!”

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Posted 5 months ago

Hello Bill, Thank you for taking your time to leave such great feedback! It is awesome to hear that we exceeded your expectations! All the best, Chris

Posted 5 months ago

“Love the buckets! I had a small issue with one of the pin zirks and Chris as Rhinox support immediately helped me out by sending replacement pins! Fantastic customer service!”

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Posted 5 months ago

Hi Michael, It's great to hear that you love our buckets! I am happy to be able to help! Thank you for the kind words! All the best, Chris

Posted 5 months ago

“I was a little nervous at first but Holy crap... super fast shipping... excellent customer service... I will absolutely be using them for every future part needed. Thank you guys... Outstanding 💪 💪 💪 Vic”

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Posted 5 months ago

Hi Victor, We are ecstatic to hear that you had such a great experience! We look forward to helping you in the future! All the best, Chris

Posted 5 months ago

Rhinox Group Inc. is rated 4.4 based on 296 reviews