Rhinox Group Inc. Reviews

Name: Rhinox Group Inc.
Address: 539 W. Commerce St #2259, Dallas, Texas
Rating: 4.57

4.6 Rating 510 Reviews

87 %

of reviewers recommend Rhinox Group Inc.

Company Reviews

Product Reviews

Metrics

4.6

Based on 510 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Rhinox Group Inc. 5 star review on 29th May 2025

Joshua Belli

Rhinox Group Inc. 5 star review on 20th May 2025

Juan Lopez

Charles Nobis

Rhinox Group Inc. 5 star review on 16th May 2025

John Windover

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bucket I received is very loose (sloppy) once attached to the machine. It's as if the pin holes are larger than necessary on the bucket. The teeth are also positioned in a way that obstructs the thumb from fully closing (perhaps this relates to the loose attachment). Customer service is not responsive.”

Helpful Report

Posted 2 months ago

As discussed, we have shipped you a replacement bucket, and we look forward to hearing whether this one is a better fit for your machine. At Rhinox, customer service is a top priority, as reflected in the many positive reviews from our customers. Our team reached out to you promptly after receiving your emails, leaving voice messages to assist you as quickly as possible. We take every customer concern seriously and are committed to resolving any issues—ignoring problems is simply not how we operate. We stand by our Fitment Guarantee, ensuring that our products meet the expected specifications. You can find our policy easily at the top of the Rhinox webpage, or by following this link: https://rhinox-group.us/blogs/guides-and-tips/rhinox-ensures-a-perfect-fit-our-machine-fitment-guarantee Please let us know how the replacement bucket fits, and don’t hesitate to reach out if you need further assistance. Thank you for choosing Rhinox—we appreciate your business! Best regards, Bill

Posted 2 months ago

“Ordered ripper and riddle bucket. Got 2 riddle buckets. Supposed to get 1 exchanged for ripper but haven’t heard anything in weeks”

Helpful Report

Posted 1 year ago

Hello Chad, Thank you for bringing this to our attention. We apologize for any inconvenience that this shipping error may have caused you. Thank you for working with us to get you the product you ordered. We appreciate your patience and thank you for your business. All the best, Rene

Posted 1 year ago

“Equipment is good, but Metal is made from really weak and bendable material !!!!!!!! Just three time use, and almost all tooth is bund ! Pay $2400 for that equipment, it’s not worth it!!!!!!”

Helpful Report

Posted 1 year ago

Hello, We would like to apologize for any inconvenience this may have caused you. We always make sure to provide high-quality products. I will have someone from our team get back to you so that we can fix this right away. Many thanks, Rene

Posted 1 year ago

“36” Grading Bucket Quality was what I expected for the price, works fine. Two big issues… the bucket is a very tight fit with he factory Kubota Amulet Thumb. The alignment of the hanging bracket on the bucket is about a 1/16th too wide (if you have a thumb attachment). Also once you get the bucket on the machine the factory quick attach pin is then too short and you can’t lock the pin”

Helpful Report

Posted 1 year ago

Hello Ryan, We would like to apologize for any inconvenience this may have caused you. Please send us a picture of the bucket so that we can assist you properly. Rene.

Posted 1 year ago

“Good solid bucket but bucket hangers were not welded in proper location.”

Helpful Report

Posted 2 years ago

Hi John, We apologize for the inconvenience this may had caused you, we will make sure that this will not happen again. Hope to do business with you again soon! Jay

Posted 2 years ago

“Bought a riddle bucket for my BobCat 331G with X-Change coupler. Bucket does not fit the machine. Says guaranteed to fit but, does not. Now I need to have it fabricated to fit the machine at an additional cost not too mention the lose of time not being able to put the bucket and machine to work.”

Helpful Report

Posted 2 years ago

Hi Fred, We would like to apologize for the inconvenience this may have caused. Someone from our team will keep in touch with you to resolve this matter. Jay

Posted 2 years ago

“I purchased a tilt ditch bucket "designed for a CAT 301.8" It did not come with the proper hydraulic connectors for a CAT 301.8 so I am having added expense after waiting well over a month for delivery as well as 2 weeks fighting with customs due to issues with forms not being submitted correctly. My experience with my purchase and delivery has much to be desired. The connectors alone I'm expecting will add an additional $100 to the cost of my purchase as well as adding to the downtime which will make it probably close to 3 months to get a working bucket.”

Helpful Report

Posted 2 years ago

Hi William, We're really sorry for the inconvenience that it may have caused you, We were not expecting that too. I will take a look at your order and will try to look for some other options. Thank you, Jay

Posted 2 years ago

“Hasn’t showed up yet”

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Posted 2 years ago

Hi Kevin, We would like to apologize for the delay. We are not expecting that as well. I will take a look at this matter and will get back to you as soon as I can. We appreciate your patience regarding this matter. Thank you!

Posted 2 years ago

“Ordered bucket pins and bushings for a Kubota 161-3. Bushings and seals were right. Pins are to small for the bushings. Wrong pins with the order. 1 709 227-5051”

Helpful Report

Posted 2 years ago

“I needed a 12" bucket for my Kubota so I called Rhinox and couldn't reach anyone. But, then my phone rings and it says it's Rhinox and when I answered no one was there and it happened 3 more times til I had to block the number. So, I ordered a bucket online and finally it says it's shipped from GB . I wonder if they even check to see if the customer has the product before the survey is initiated or if it's all robo like the phones.”

Helpful Report

Posted 2 years ago

“I have order a bucket in May and have not received the product &have asked them to respond to the order and they have not.”

Helpful Report

Posted 2 years ago

Thanks for your review I want to take a moment and apologize for the experience you had during your recent purchase from us. It sounds like our delivery times were not as accurate as they should have been, which is unacceptable for us at Rhinox. We appreciate the chance to work with you to resolve the situation and remain available if you have any further questions or concerns. Regards, Jay

Posted 2 years ago

“The item made it to within a few hours of me in less than a week. 13 days later (20 days after order), it is still in the same place with no delivery date listed. I wouldn't leave this review but Rhinox is hitting my email about leaving a review so here it is.....”

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Posted 2 years ago

“I ordered on April 27th, and it is still in the UK, i have not received anything yet. Today is May 19th. Looks like I won’t get it in time for the job I needed it for.”

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Posted 3 years ago

Rhinox Group Inc. is rated 4.6 based on 510 reviews