Rhinox Group Inc. Reviews

Name: Rhinox Group Inc.
Address: 539 W. Commerce St #2259, Dallas, Texas
Rating: 4.36

4.4 Rating 293 Reviews

81 %

of reviewers recommend Rhinox Group Inc.

Company Reviews

Product Reviews

Metrics

4.4

Based on 293 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Rhinox Group Inc. 5 star review on 25th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered ripper and riddle bucket. Got 2 riddle buckets. Supposed to get 1 exchanged for ripper but haven’t heard anything in weeks”

Helpful Report

Posted 7 months ago

Hello Chad, Thank you for bringing this to our attention. We apologize for any inconvenience that this shipping error may have caused you. Thank you for working with us to get you the product you ordered. We appreciate your patience and thank you for your business. All the best, Rene

Posted 6 months ago

“Equipment is good, but Metal is made from really weak and bendable material !!!!!!!! Just three time use, and almost all tooth is bund ! Pay $2400 for that equipment, it’s not worth it!!!!!!”

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Posted 8 months ago

Hello, We would like to apologize for any inconvenience this may have caused you. We always make sure to provide high-quality products. I will have someone from our team get back to you so that we can fix this right away. Many thanks, Rene

Posted 8 months ago

“36” Grading Bucket Quality was what I expected for the price, works fine. Two big issues… the bucket is a very tight fit with he factory Kubota Amulet Thumb. The alignment of the hanging bracket on the bucket is about a 1/16th too wide (if you have a thumb attachment). Also once you get the bucket on the machine the factory quick attach pin is then too short and you can’t lock the pin”

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Posted 8 months ago

Hello Ryan, We would like to apologize for any inconvenience this may have caused you. Please send us a picture of the bucket so that we can assist you properly. Rene.

Posted 8 months ago

“Good solid bucket but bucket hangers were not welded in proper location.”

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Posted 11 months ago

Hi John, We apologize for the inconvenience this may had caused you, we will make sure that this will not happen again. Hope to do business with you again soon! Jay

Posted 11 months ago

“Bought a riddle bucket for my BobCat 331G with X-Change coupler. Bucket does not fit the machine. Says guaranteed to fit but, does not. Now I need to have it fabricated to fit the machine at an additional cost not too mention the lose of time not being able to put the bucket and machine to work.”

Helpful Report

Posted 11 months ago

Hi Fred, We would like to apologize for the inconvenience this may have caused. Someone from our team will keep in touch with you to resolve this matter. Jay

Posted 11 months ago

“I purchased a tilt ditch bucket "designed for a CAT 301.8" It did not come with the proper hydraulic connectors for a CAT 301.8 so I am having added expense after waiting well over a month for delivery as well as 2 weeks fighting with customs due to issues with forms not being submitted correctly. My experience with my purchase and delivery has much to be desired. The connectors alone I'm expecting will add an additional $100 to the cost of my purchase as well as adding to the downtime which will make it probably close to 3 months to get a working bucket.”

Helpful Report

Posted 1 year ago

Hi William, We're really sorry for the inconvenience that it may have caused you, We were not expecting that too. I will take a look at your order and will try to look for some other options. Thank you, Jay

Posted 1 year ago

“Hasn’t showed up yet”

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Posted 1 year ago

Hi Kevin, We would like to apologize for the delay. We are not expecting that as well. I will take a look at this matter and will get back to you as soon as I can. We appreciate your patience regarding this matter. Thank you!

Posted 1 year ago

“Ordered bucket pins and bushings for a Kubota 161-3. Bushings and seals were right. Pins are to small for the bushings. Wrong pins with the order. 1 709 227-5051”

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Posted 1 year ago

“I needed a 12" bucket for my Kubota so I called Rhinox and couldn't reach anyone. But, then my phone rings and it says it's Rhinox and when I answered no one was there and it happened 3 more times til I had to block the number. So, I ordered a bucket online and finally it says it's shipped from GB . I wonder if they even check to see if the customer has the product before the survey is initiated or if it's all robo like the phones.”

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Posted 1 year ago

“I have order a bucket in May and have not received the product &have asked them to respond to the order and they have not.”

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Posted 1 year ago

Thanks for your review I want to take a moment and apologize for the experience you had during your recent purchase from us. It sounds like our delivery times were not as accurate as they should have been, which is unacceptable for us at Rhinox. We appreciate the chance to work with you to resolve the situation and remain available if you have any further questions or concerns. Regards, Jay

Posted 1 year ago

“The item made it to within a few hours of me in less than a week. 13 days later (20 days after order), it is still in the same place with no delivery date listed. I wouldn't leave this review but Rhinox is hitting my email about leaving a review so here it is.....”

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Posted 1 year ago

“I ordered on April 27th, and it is still in the UK, i have not received anything yet. Today is May 19th. Looks like I won’t get it in time for the job I needed it for.”

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Posted 1 year ago

Rhinox Group Inc. is rated 4.4 based on 293 reviews