Rhinox Group Inc. Reviews

Name: Rhinox Group Inc.
Address: 539 W. Commerce St #2259, Dallas, Texas
Rating: 4.57

4.6 Rating 511 Reviews

87 %

of reviewers recommend Rhinox Group Inc.

Company Reviews

Product Reviews

Metrics

4.6

Based on 511 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Rhinox Group Inc. 5 star review on 29th May 2025

Joshua Belli

Rhinox Group Inc. 5 star review on 20th May 2025

Juan Lopez

Charles Nobis

Rhinox Group Inc. 5 star review on 16th May 2025

John Windover

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“WE had a small hiccup but they made it right in the end. Quality patrs and prompt service.”

Helpful Report

Posted 1 month ago

Hi Mike, Thank you for your review! We appreciate your understanding about the mixup and are glad to hear we were able to make things right. It’s great to know you value the quality of our parts and our prompt service. If you need anything else in the future, feel free to get in touch! Thanks for choosing Rhinox! 🙌 - Bill

Posted 1 month ago

“Quick shipping! It fit my excavator perfectly. Take some getting use to Surprisingly I found I use the rake more than the riddle bucket.”

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Posted 1 month ago

Hi Michael, Thank you for the great review! We're glad to hear that the shipping was quick and that the fit was perfect for your excavator. Let us know if we can help you out with anything else! Thanks for choosing Rhinox! 👍 - Bill

Posted 1 month ago

“Product pricing is fair. Delivery times was great. Attachments purchased are of decent quality. However only issue I've had if the quick release attachment was requiring me to grind down with my Bobcat sleeves or Rhinox sleeves which in either case isn't acceptable to have to perform. With giving clients spare shims you'd think it would have been easier to attach without having to shave off metal to connect attachments Other than that so far it is a easy way to grab and release buckets to interchange on the fly. Saving up to 30 minutes between bucket allows manpower savings.”

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Posted 2 months ago

Hi Thomas, Thank you for your thoughtful review! We appreciate your feedback on the coupler and understand how important it is for everything to fit smoothly without extra adjustments. Your input is valuable as we always strive to improve our products. This is not a typical issue we run into since we made a couple revisions to the quick hitch over the last year or so. We're glad to hear that you're finding the quick release system helpful in saving time on the job. If you have any further suggestions or need assistance, please don’t hesitate to reach out. Thanks for being a valued member of the Rhinox family! 🙌 - Bill

Posted 1 month ago

“Love the bucket! It's well-built and looks great. The only downside is that the pins it came with look used and worn, not new. But for the price, I can't complain—it's a great tool that’ll make my job easier!”

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Posted 2 months ago

Hi Otoota, Thank you for your positive review! We're glad to hear that you love the bucket and appreciate its quality and appearance. We are happy to hear that the bucket will make your job easier. Your satisfaction is important to us, so please reply back to the email I sent you and we will get you a replacement set of pins out to you right away. Thanks for being a valued member of the Rhinox family! 🦏 - Bill

Posted 2 months ago

“It’s a very Nice well made bucket. But the Bobcat exchange doesn’t line up perfectly and you have to mess with it to get it to lock in which can be quite annoying.”

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Posted 2 months ago

Hi Michael, Thank you for your thoughtful and honest review! We're glad to hear that you find the bucket to be well-made and of high quality. Your satisfaction is important to us, and we are researching and testing new ways to tighten up our tolerances with the XChange. Thanks for choosing Rhinox, and we look forward to serving you again! 🎉 - Bill

Posted 2 months ago

“I ordered a quick coupler and 3 buckets. Everything showed up fast and in good shape except one of the buckets is missing a safety pin. Looks like good quality products. Everything has fit well and is working great. I will definitely order from them again in the future.”

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Posted 2 months ago

Hi TJ, Thanks for your thoughtful review! We're glad to hear that your order arrived promptly and that the quality of our products met your expectations. We appreciate your feedback about the missing safety pin, and we'll look into it to ensure everything is up to our high standards. Your satisfaction is important to us, and we look forward to serving you again in the future! Thanks for choosing Rhinox! 🦏 - Bill

Posted 2 months ago

“6" bucket works great. The only reason I did not give 5 stars is because the pins were not shipped with the bucket. After calling the sale person he very promptly shipped the pins. He explained they had forgot to ship them with the bucket. Overall very happy with the price and lead times. I will continue to buy future atachments from the Rhinox Group. Thanks Dan”

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Posted 4 months ago

Dan, Thank you for the great 4-star review! We're glad to hear that the 6" bucket is working well for you. We apologize for the oversight with the pins, but appreciate your understanding. We're committed to providing prompt service, and we're happy that we could resolve that the same day you called. Thank you for your continued support and we look forward to serving you again in the future! Best, - The Rhinox Team🦏

Posted 4 months ago

“This item good. But too much waiting for delivery. Any way, thank you.”

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Posted 4 months ago

Jay, Thank you for your review! We're glad to hear that you like the hanger! We understand that waiting for delivery can be frustrating, and we appreciate your patience. Most made to order parts have a lead time of 3-4 weeks and with the holiday season, your order took the full four weeks. Your feedback is important to us, and we will work on improving our shipping times. We are happy to tell you that the hanger that you ordered is now an item we stock in our warehouse. If you need any further assistance, don’t hesitate to reach out! Thanks for choosing Rhinox! 🌟 - Bill

Posted 4 months ago

“Would have given a 5 but Fedex shipping is terrible. Arrived a week late. I know its free shipping but we are actually paying for it in the price of the products. Paying for a shipping company we don't want. Bill in customer service was excellent.”

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Posted 8 months ago

“Ordered an "in stock" item only to then be told it would be 3 weeks to get. In the end, it was almost 7 weeks before my item was received.”

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Posted 11 months ago

Hello Chris, We apologize that our inventory levels were off on our website. Although it's a rare occurrence, your order was affected and unfortunately needed to be made to order. Ultimately, I am happy that you have received the product and hope that you will give us another opportunity to make it up to you. All the best, Chris

Posted 11 months ago

“Online help was great. Told me where to go and see what equipment would fit my mini Excavator. Sent me a price quote when I was ready to buy. Thanks again C. Walling”

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Posted 11 months ago

Hello, Thank you for taking the time to leave a review! Looking forward to working with you again in the future! All the best, Chris

Posted 11 months ago

“This bobcat e10 bucket was purchased for an agrotek nt30 machine based on measurements. After getting the bucket off the pallet it took approximately 10 minutes to change out buckets with a couple 13mm wrenches.”

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Posted 1 year ago

Hello, I'm glad that you were able to make the Bobcat E10 bucket work for your Agrotek NT30 machine. It can be difficult to fit buckets designed for one make and model to a completely different make and model. I am happy you could make it work. All the best, Chris

Posted 11 months ago

“As for my review, I appreciate the 6" bucket it reduces the work related to backfill by two thirds as my other bucked is 16" wide so for irrigation work it is great. I would appreciate this bucket more if the sides were at a 5 degree angle to increase the odds that dirt would no so easily become compacted into this bucket. I found that it ended up full of soil that was difficult to remove due to being perfectly square and so narrow so I used it more like a ripping tooth than an actual excavation bucket. Still prefer it over a 16" wide trench for some excavations but it would be even better if it were narrower in the back so one could tap the dirt out of it when necessary.”

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Posted 1 year ago

Hi Dan, Thank you for taking the time to leave feedback. I am happy to hear to that the micro trencher is saving you time on backfilling trenches. I will pass your observations along to the engineering department on ways to improve it. All the best,

Posted 1 year ago

“pretty cut-and-dry experience over all. A good price with solid customer service and quick shipping. I installed my new bucket without any issues at all. I have a thumb on my mini excavator and so one of the pins that came with the bucket did not fit as it was too short. But I simply reused the factory pin that was on my machine. I added a bolt on blade and would have prefered that it wrapped up and connected to the side bucket bolt holes as well for more stability. Right now its just four bolts at the underside of the bucket but this blade may stay fastened just fine. I have not used the bucket yet but it certainly seems like a stought piece so I do have confidence!”

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Posted 1 year ago

Hi Michael, Thank you taking the time to leave some feedback. We can't wait to hear about how great the bucket works for you once you use it! We know you will love it! We look forward to helping you in the future! All the best, Chris

Posted 1 year ago

“Overall the bucket performs fine and looks very nice with the flat black. However it could be a tighter fit o n the coupler as I get slop moving back and forth, but the price was better than bobcat and the shipping was pretty outstanding. Tighter bucket would be 5 stars.”

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Posted 1 year ago

Hi Codee, Thank you for taking the time to leave feedback. I am happy that overall the bucket fits your needs. I will be reaching out to you to see if we can come up with a solution to your "slop" concern. All the best, Chris

Posted 1 year ago

“Very happy with the quality and prompt shipment”

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Posted 1 year ago

Hello, Thank you for sharing your experience with us! We are thrilled to hear that you had a great time. We look forward to welcoming you back soon! Your kind words mean a lot to our team! Rene

Posted 1 year ago

“They sell good products. I had to contact them to speed up my order. took 2 weeks”

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Posted 1 year ago

Hello Ron, Thank you so much for your feedback! We’re happy to hear that you love our high quality products and that you had a good experience with us. Please let us know if we can help with anything else! Rene

Posted 1 year ago

“So I ordered a bucket and it showed up in 3 days, excellent service. Then I ordered a set of extra teeth and a flat blade for the same bucket and it showed up in 4 days but was missing a tooth, I emailed them and they said they would send me one. Two weeks and have not seen or heard anything yet to expect for it to show up. I'll try to update if it shows up soon. Or not?”

Helpful Report

Posted 1 year ago

Hello Greg, We would like to apologize for any inconvenience this may have caused you. We had certain delays with our shipment, but we are trying to make sure that all orders come on time. We will make sure to keep you in the loop. Rene

Posted 1 year ago

“Grading bucket arrived quickly and appears to be very well made and sturdy. Only problem is that it’s not compatible with the factory quick attach pin because they beefed up the steel thickness. So I either have to grind off a 1/4” of steel or find an extra long pin. Would be nice if they held to factory specs on that dimension.”

Helpful Report

Posted 1 year ago

Hello Andrew, Thank you so much for taking the time to share your experience at Rhinox. We apologize for any inconvenience this may have caused you. We will make sure that this doesn't happen again.

Posted 1 year ago

“Ordering process was simple delivery time to my door shocked me! Customer service when I called in to make sure I didn’t mess up on my order was phenomenal. Excited to make my next purchase!! The build quality on the 24 inch bucket I bought was impressive! Took it straight to work in the Rocky Mountains of Utah building trail for our small city! loving the results thank you for building, a quality aftermarket, small excavator bucket❤️”

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Posted 1 year ago

Hi Adam, Were so happy to hear you had a great experience at Rhinox. Your review made our day! Our whole team works very hard to keep our customers happy. Thanks again, and we hope to serve you again soon. Rene

Posted 1 year ago

Rhinox Group Inc. is rated 4.6 based on 511 reviews