Rhinox Group Inc. Reviews

Name: Rhinox Group Inc.
Address: 539 W. Commerce St #2259, Dallas, Texas
Rating: 4.63

4.6 Rating 638 Reviews

89 %

of reviewers recommend Rhinox Group Inc.

Company Reviews

Product Reviews

Metrics

4.6

Based on 638 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Rhinox Group Inc. 5 star review on 6th December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They need to change their shipping vendor. We are now 7 days past estimated shipping date, fedex is a joke.”

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Posted 4 months ago

Joseph, We’re sorry for the delay with your order. We’re pleased to let you know that your shipment has now been released by U.S. Customs and is expected to be delivered today. Recent changes in import laws and tariffs caused temporary delays across all shipments. The good news is that we’ve worked closely with our FedEx representative to resolve these issues, and we expect shipments to move on schedule going forward. We sincerely apologize for any inconvenience this may have caused, and we appreciate your patience and understanding. Thank you for choosing Rhinox 🦏💪🏼 — we look forward to supporting you with any future attachment needs. Thanks, Bill

Posted 4 months ago

“Bucket has interference issue with teeth changing on the thumb. Rather annoying. Guess I need to break out the grinder.”

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Posted 6 months ago

Hi Robert, Thank you for your review and for sharing your feedback about the interference issues with the bucket. We understand how frustrating it can be to encounter such problems, and we appreciate your patience as you work on a solution. Your input is valuable to us, and we’re always looking for ways to improve our products. I left you a voicemail and sent a text message asking for some photos and/or video of the issue so that I can share it with our engineers. We have not had any issues with the buckets working with OEM thumbs on the Bobcats in the past, so any information you can provide will help! If you need any assistance or have further questions, please feel free to reach out. We’re here to help! Best wishes, Bill

Posted 6 months ago

“Implement showed up and didn't fit, the holes were off by about 3/8" so Rhinox refunded me $300.00 and I took it to a machine shop and were able to make it fit, excellent construction quality materials and they made it right with me, very happy with the implement, I've already dug 4,000 feet of trench with it , thanks Rhinox, I'll be calling you again when I need another implement”

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Posted 8 months ago

Hi Greg, Thank you for sharing your experience! We apologize for the initial fit issue, but we're thrilled to hear that our team made things right and that you're happy with the quality of the implement. Customer service is top priority and we are happy to hear we followed through until the end. It's great to know you're putting it to good use and achieving excellent results. 4000 feet!!!! 😲😲💪🏼💪🏼 We look forward to assisting you again in the future! All the best, Bill

Posted 8 months ago

“I order the attachements for my equipement and when I was trying to used them it didn't fit. I contacted customer service last week on Friday and I am still waiting to get the issue resoved.”

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Posted 10 months ago

Thank you for sharing your experience with us. I'm sorry to hear that the attachments didn’t fit as expected. Your satisfaction is very important to us, and we appreciate your patience while we work to resolve this. I am waiting for your feedback on the replacement bucket that we sent out to you. Thank you for choosing Rhinox! Best regards, Bill

Posted 10 months ago

“The bucket seems to be well built but the the teeth don’t line up with the factory thumb.”

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Posted 1 year ago

Thank you reaching out with your situation. A customer service rep will be reaching out to you.

Posted 1 year ago

“Called me and resolved issue. They really stand behind product.”

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Posted 1 year ago

Hello Allen, Thank you for your feedback! We're glad to hear that our team was able to resolve your issue Your experience means a lot to us, and we hope to continue to earn your trust in the future. Thank you for choosing Rhinox! - Bill

Posted 1 year ago

“Product seems pretty neat. Transport to Canada was expensive and long. Fedex uses subcontracters for transport out of Montreal. Didn't expect more fees. FEDEX charged me 100$ customs broker fees even if I completed the declaration as a non-commercial transaction, for personnal use. That part will be remembered for my next acquisition.”

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Posted 1 year ago

Hi Hugo, I am sorry to hear that you had some Fedex shipping issues. I will send this info along to our transportation team for further discussion on what the best way to ship to Canada might be. All the best, Chris

Posted 1 year ago

“We bought nearly every bucket and All of the buckets fit way too tight.. When attaching the buckets you had to beat them on. The 6 inch bucket didn't fit at all without removing the spacers.”

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Posted 1 year ago

“I've been waiting for 2 weeks now for someone to call me to schedule a return on a wrong bucket they said they were going to call and set up a pickup time still have not heard anything”

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Posted 1 year ago

“The bucket come with paint already peeled you could see the oxidation which means a very poor job on that and the welds seem just okay for now”

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Posted 1 year ago

Hello Jesus, I would love to be able to speak with you regarding your issue, but in my many attempts to reach you I have been unsuccessful. The issue you are having is uncommon and I am unsure the cause without being able to discuss it with you. I'd love to be able to rectify this situation, but can't without your response. Please feel free to reach out at any time, and I'd be happy to speak with you. All the best, Chris

Posted 1 year ago

“The Bucket would not fit the john deere 110tlb quick attach but the bucket is built well I paid a local company to remove the ears and weld new ears and a plate to make it work For the cost I wish i would have known up front but no one could answer if it would work so i took a chance and it cost me leason learned I am going to purchase another size from someone else thats cheaper and modify it Thanks”

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Posted 2 years ago

Hello Vencinzo, Thank you for leaving a review. Sorry you had some problems, but we have no record of you ever mentioning you needed the bucket for the Deere 110 in fact, all the correspondence we have with you only is about a 17G. The 17G bucket is not the same fitment as a 110 and we would never advise a customer to make this purchase. We have many products available for a John Deere 110 so there was no need to take a chance on this bucket in the first place unless you were trying to go a cheaper route. Hopefully we can help you in the future with a properly fitting John Deere 110 bucket in the future. All the best, Chris

Posted 2 years ago

“My order said shipped, then canceled. I did not receive any additional emails with any information or a new tracking number. When I called, I did receive a prompt call back. When I explained my situation, I was told someone would get back to me. When I received the second phone call, I was explained in detail what happened and a new tracking number.”

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Posted 2 years ago

Hello Tonya, We would like to apologize for the delay. We had some system issues, which is why we were not able to call you right away. but still, we were able to provide you with quality buckets right on your doorstep. Many thanks, Rene

Posted 2 years ago

“The part that you sent me looks like it was made incorrectly and would not fit on my machine. One of your representatives is trying to work it out with me, but we have to on our side, cut the ripper tooth down to fit correctly. I’m not one to give low star rating so I did not. I would suggest that you look into who’s manufacturing your parts and make sure it gets correctly made so they will fit. I also sent my representative who help me an email never got back in email and I had to actually physically call.”

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Posted 2 years ago

Hello Greg, Thank you for bringing this to our attention. We apologize if we didn’t meet your expectations. We take all feedback seriously and would appreciate the opportunity to discuss your experience further. Please know that our team is working to prevent this from happening again. Many thanks, Rene

Posted 2 years ago

“Works good. It would work great if the dry dirt didn't stick at the bottom just below the holes. I have to get out to clean several times.”

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Posted 2 years ago

Hello Mitchell, Thanks for sharing your experience with us, We will continue improving the quality of our buckets. Have a great day! Many thanks, Rene

Posted 2 years ago

“Our part didn't fit. We had to do some welding and adjusting to make it fit onto our machine. Eventually worked though.”

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Posted 2 years ago

Hi Dallin, We apologize for any inconvenience this may have caused you, We will make sure this doesn't happen again. I can't wait to have you back. Many thanks, Rene

Posted 2 years ago

“bucket walls and floor are very thin and light duty. bucket is over all poorly made and not well reinforced. only reason for 3 stars and not 1 is the free shipping”

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Posted 2 years ago

Hello Zach, It seems that you were not satisfied with the quality of the bucket; may I know what you usually use the bucket for? and also send us a picture through our sales email, and we will have someone from our team get back to you. Many thanks, Rene

Posted 2 years ago

“I ordered a couple buckets for my Kubota U17, they came pretty quick for something coming all the way from England to Texas. They fit the machine however the pin holes are not in the correct location. Forcing you to over size the holes to allow the pin to go into the buckets. Quality seems good, not to happy with the consistency. One has a data plate, the other has holes for a data plate, but never had one orbited into place. So that was odd.”

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Posted 2 years ago

Hi Justin, We apologized for the inconvenience this may has caused you, We always wanted to provide quality buckets for every clients. We will make sure to correct this as soon as possible. Someone from our team will call you as soon as possible. Have a great day! Jay

Posted 2 years ago

“Still waiting for my bucket, do not like tracking method..Shop..can not download on my phone...so I am not sure when my bucket will arrived. got my bucket teeth couple weeks ago..waiting paitencely.”

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Posted 2 years ago

“Purchased a Riddle Rake for my E-20. Works better than anticipated, once I got it connect. The rake does. It stand up to the Rhinox figment guarantee. The pin bore did not line up properly and had to be honed. The factory bushings fitted for the thumb did not fit. Had to leave one off and trim the bucket on the other side for the bushing to clear so that I could put my locking pin in. Only took an hour and a half to swap. I don’t know if the quick connect system is a better option, but definitely worth looking into. But again, the rake works well ONCE equipped.”

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Posted 2 years ago

Hi Joseph, We apologize for the inconvenience that it may have caused you, we weren't expecting that It wouldn't fit. We can guarantee you that the bucket would really work well. Til next time. Jay,

Posted 2 years ago

“Glad for the responsive and understanding customer service on my last order,(there was a QC issue with bucket teeth). It was frustrating that there was such an obvious QC issue in the first place, but Warren helped me get it sorted out quickly. Thanks Warren!”

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Posted 3 years ago

Hi Travis, We apologize for the bad experience you had, we were not expecting that too. We wanted to compensate and provide you discount code that you can use for your next purchase. We look forward to the next time we're able to serve you again. Have a wonderful day Cheers, Jay

Posted 2 years ago

Rhinox Group Inc. is rated 4.6 based on 638 reviews