Rhinox Group Inc. Reviews

Name: Rhinox Group Inc.
Address: 539 W. Commerce St #2259, Dallas, Texas
Rating: 4.38

4.4 Rating 303 Reviews

82 %

of reviewers recommend Rhinox Group Inc.

Company Reviews

Product Reviews

Metrics

4.4

Based on 303 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Rhinox Group Inc. 5 star review on 6th May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product, shipped quickly. I'm looking forward to giving this rake a workout.”

Helpful Report

Posted 1 month ago

Hi Keith, Thank you for the great feedback! All the best, Chris

Posted 1 month ago

“Customer servise was good. Havent used the buckets yet but they look good”

Helpful Report

Posted 1 month ago

Hi Karl, We appreciate you taking your time to leave some feedback! Thank you! All the best, Chris

Posted 1 month ago

“Ron took care of all of my need even when fex lost my bucket.”

Helpful Report

Posted 1 month ago

Hi Stephen, Thank you for the 5-star review! All the best, Chris

Posted 1 month ago

“Excellent sales staff. They helped me determine what would work best for my needs, and they did so knowing my financial constraints. To that end I purchased two buckets and saved on shipping. They are professional, knowledgeable and customer service oriented.”

Helpful Report

Posted 1 month ago

Hello Terrance, Thank you for the excellent review! I am thrilled that you had an A+ customer experience! I look forward to speaking with you in the future. All the best, Chris

Posted 1 month ago

“I ordered a couple of attachements from Ron. I am pleased with the product and his service was top notch. I will be ordering from them in the future for sure.”

Helpful Report

Posted 1 month ago

Hi Dylan, Thank you for leaving such a great review! I will tell Ron how satisfied you are with your experience. All the best, Chris

Posted 1 month ago

“Rhinox answered all my questions, received the package on time. Fits the machine! What a difference in bucket swaps with this quick coupler Great product and customer service!”

Helpful Report

Posted 1 month ago

Hi Taylor, Your quick coupler looks great! We are happy to hear that it is making your bucket changes easier. Thank you for sharing your pic and such great feedback! All the best, Chris

Posted 1 month ago

“I was extremely pleased with the responses I recieved from Rhinox. We had purchased a no name brand of machinery and Rhinox had the closest fitting attachment that I needed for a trenching bucket. The bucket arrived 2-3 weeks earlier than expected. My team was worried about mud packing in the style of bucket I purchased but we have had 0 issues with that happening.”

Helpful Report

Posted 1 month ago

Hi Dalton, Thank you for sharing your success story with us! We appreciate you taking the time to leave such a great review! All the best, Chris

Posted 1 month ago

“I ordered 2 buckets and an auto locking quick coupler and all of the products I received were very high quality at a very reasonable price, I would recommend Rhinox to anyone that needs attachments for their excavator.”

Helpful Report

Posted 1 month ago

Hello Kurtis, Thank you for your recommendation! It is always great to receive such positive feedback! All the best, Chris

Posted 1 month ago

“I've used the bucket it works very well”

Helpful Report

Posted 1 month ago

Hello Frank, Thank you for the 5-star review! I'm glad the bucket works well for you! All the best, Chris

Posted 1 month ago

“Extremely happy with the product/ extremely happy with service/ extremely happy with their pricing/ if people would shop and check around they will definitely see”

Helpful Report

Posted 1 month ago

Hi John, Thank you for the great review! We are extremely happy to have you as a customer !! We look forward to speaking with you soon! Chris

Posted 1 month ago

“Excellent company regarding customer, service and product line”

Helpful Report

Posted 1 month ago

Hi Barry, Thank you for the 5-star review! We appreciate you taking the time to leave feedback! All the best, Chris

Posted 1 month ago

“Have used Rhinox for two differrent products; Dig deep trenching bucket 27"L x 3" wide and 12" 3tooth digging bckt. 12"Digging bckt works great, just recieved Dig Deep trnch bckt(am sure it will perform well). Website is very good but i prefer to speak to HUMANS these guys know there stuff, help you with using their site, and are still pleasant to communicate with over the phone while answering all questions completly. Highly recommend this company prices are fair, considering these products are NOT made in China thats a plus for Me.”

Helpful Report

Posted 1 month ago

Hi Greg, Thank you for leaving such great feedback! It is always great to see an awesome 5-star review! We strive to deliver the best customer experience possible, so I am happy to hear that we have been able to achieve that for you! Thank you for your business! Chris

Posted 1 month ago

“It was a pleasure working with the knowledgeable staff at Rhinox , Mr. Bill went above and beyond all my expectations from ordering the correct parts to keeping me updated on my delivery schedule .I highly recommend Rhinox and will be exclusively using them in the future.”

Helpful Report

Posted 1 month ago

Hi Eric, It was an absolute pleasure working with you too! Thank you for the fantastic feedback; we will let Bill know how pleased you are with your experience. We look forward to working with you in the future! All the best, Chris

Posted 1 month ago

“great customer service. There was an error on shipment that was caught quickly and promptly addressed. Our bucket was delivered quickly so that our business had a short time of waiting for the new bucket to be used an a job. Quality of bucket is excellent.”

Helpful Report

Posted 2 months ago

Hello Kim, Thank you for taking your time to leave such great feedback! We appreciate your 5-Star review and look forward to working with you in the future! All the best, Chris

Posted 2 months ago

“We have been very happy with both pieces of equipment we ordered. Very well-made and durable. The delivery, even from the UK, was faster than we expected for these large items. The communications from the tracking service and delivery service were exceptional. Thank you, Rhinox!”

Helpful Report

Posted 2 months ago

Hello, We strive to delivery quality products and A+ customer service so receiving your awesome 5-star review is music to our ears! Thank you for your business! All the best, Chris

Posted 2 months ago

“Solid built, good price, fast shipping. What more could you ask for?”

Helpful Report

Posted 2 months ago

Hi Martin, Thank you for the awesome 5-star review! All the best, Chris

Posted 2 months ago

“Ron was vary helpful with trying find the right bucket to fit my IHI machine I would highly recomed them.”

Helpful Report

Posted 2 months ago

Hi David, Thank you for the review! I will let Ron know about your great feedback! All the best, Chris

Posted 2 months ago

“The bucket is really good quality. I’ve used it some seems to be really good”

Helpful Report

Posted 2 months ago

Hi Daniel, We appreciate you taking the time to leave us a review! Thank you for your business! All the best, Chris

Posted 2 months ago

“I purchased a 9" bucket for my Bobcat E35. I arrived quickly and so fars appears to be a very good quality, well-built product. I had a customer service question that arose which was handled quickly and professionally. Rhinox will be on the top of my list when I shop for my next accessory or replacement part.”

Helpful Report

Posted 2 months ago

Hi James, Thank you for taking the time to leave some feedback. It's great to hear that your experience was up to your standard and that you found the bucket to be high quality! I am looking forward to working with you on any future requirement! Best regards, Chris

Posted 2 months ago

“Good Quality Products and Customer service is Top of the line.”

Helpful Report

Posted 2 months ago

Hi John, Thank you for the feedback! We are happy you had a great customer experience! All the best, Chris

Posted 2 months ago

Rhinox Group Inc. is rated 4.4 based on 303 reviews