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The Retirement Desk Reviews

5.0 Rating 934 Reviews
100 %
of reviewers recommend The Retirement Desk
5.0
Based on 934 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Retirement Desk Reviews
Visit Website

Phone:

01604 379379

Email:

lisa@theretirementdesk.co.uk

Location:

BURLINGTON HOUSE,
369 WELLINGBOROUGH ROAD,
NORTHAMPTON
Northamptonshire
NN1 4EU

Anonymous
Anonymous  // 01/01/2019
Well, from start to finish it was absolutely amazing experience and kept well informed of my options and Kay@theretirementdesk.co.uk was highly knowledgeable of pensions. I have no hesitation in recommending The retirement desk.
Helpful Report
Posted 1 year ago
Execellent service
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Posted 1 year ago
Excellent service - great communication and attention to detail throughout the process.
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Posted 1 year ago
We started working with Kay over a year ago. She was very patient and answered all our concerns and questions and she never pressured us into making a decision.
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Posted 1 year ago
I was nervous about crystallising my pension - it's a big decision! I used a couple of online calculators to see what value annuities I could get and one of the ompanies that subsequently contacted me was the Retirement-Desk. Lisa O'Beirne was great. She explained all the options to me really clearly and provided written quotes for everything. There was no pressure applied and plenty of time given for me to do some research and make my decision. When I selected a fixed term annuity Lisa organised everything and kept me updated with regular phone calls. I couldn't have asked for a better service - avery rare thing these days! Everything has gone smoothly so thank you Lisa for helping me start my new retirement life!
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Posted 1 year ago
I contacted a few companies for a quote for an annuity. Kay Martin gave me the quotes. When I asked for another quote I proceeded. Kay sent me the paperwork first asking for some information. Everything has gone through fine no hassle.
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Posted 1 year ago
Helpful and keep me up to date regularly
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Posted 1 year ago
Lisa was very polite and efficient, always keeping me up to date with developments. If I had to recommend The Retirement Desk, I'd say 'ask for Lisa'
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Posted 1 year ago
Policy arranged with minimal trouble. Thank you, Lisa!
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Posted 1 year ago
Lisa of Retirement Desk made the whole process from quotation to completion keeping me regularly updated throughout the whole lifecycle. Excellent communication throughout.
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Posted 1 year ago
Very quick an keeped you up to date all the way through the process
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Posted 1 year ago
I can't praise The Retirement Desk highly enough. The whole process of arranging my annuity was handled in a very professional yet friendly manner. I will recommend them to my friends and family. Thank you.
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Posted 1 year ago
Excellent Service, looking after my Pension Fund well
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Posted 1 year ago
Very quck and efficient response to my query and great patience when I was distracted and slow to respond. Lisa O Beirne was on holiday when I finally responded, but the back up was seamless and progressed the matter so she was able to complete the task to my satisfaction on her return,
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Posted 1 year ago
Such a pleasure to deal with, in-depth knowledge of products, totally customer focused . A breath of fresh air!!!!
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Posted 1 year ago
My contact was Lisa O'Beirne who was a joy to work with, efficient, approachable and very positive. She kept me informed every time something happened and the process was very easy and quick. I would recommend Lisa and the Retirement Desk.
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Posted 1 year ago
Lisa O’Bierne was amazing. Professional, helpful and when it came to dealing with my work pension, very determined. She kept me constantly up to date over the 4 months it took (through no fault of hers). Wouldn’t hesitate to recommend.
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Posted 1 year ago
Fantastic very fast service, was kept up to date all the way. The process of moving my pension from one provider to another so I could receive an annuity pension was seamless and quick. Lisa was excellent, would highly recommend this company everyone was professional.
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Posted 1 year ago
I would definitely recommend Ms Kay Martin of the Retitrement Desk because of her excellent customer service.
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Posted 1 year ago
Hi the retirement desk Lisa O'brien and her team have done a wonderful job and took a lot of pressure off me l felt l was banging my head against the wall with Scottish widows and getting no where then l got in touch with the retirement desk and from there on thing's started moving l would like to say thank you all for everything you have done for me
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Posted 1 year ago
The Retirement Desk is rated 5.0 based on 934 reviews