The Retirement Desk Reviews

Name: The Retirement Desk
Address: Kings House40 Billing RoadNorthampton, Northampton
Rating: 4.97

5.0 Rating 775 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 775 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

info@theretirementdesk.co.uk

Location:

Kings House40 Billing RoadNorthampton
Northampton
NN1 5BA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick to respond. Good clear service. On the case right up to completion. Highly recommended.”

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Posted 1 year ago

“helped me to purchase an annuity, explained every step of the way and all the diferent choices including one I didn't know about. Kept on chasing when my pension provider seemed to be stalling and got them to use emails rather than Post which with the strikes would have delayed the process too long. Would definitely recommend”

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Posted 1 year ago

“Outstanding service and a very professional attitude I would certainly recommend this company to anyone needing retirement advice”

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Posted 1 year ago

“First rate service, great communication and swift resolution to transfer of pension. Thank you”

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Posted 1 year ago

“I recently purchased an annuity through The Retirement Desk & was very pleased how the whole process was handled. I found Lisa to be very knowledgeable, friendly, helpful & very efficient. Thank you Lisa !”

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Posted 1 year ago

“I found this company online and I have to say they were more than helpful from the first contact. Lisa was very thorough and guided me through the procedure and constantly kept me updated during the whole process. Because the rates were changing all through August / September there were a lot of increases which Lisa kept me up to date with and finally got me a very good Fixed Term Retirement Plan which I would not have achieved without her expert guidance. Very good service would highly recommend.”

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Posted 1 year ago

“I dealt with Lisa at the retirement desk, she was first class from the minute go and kept me informed all through the process right to the very end, I would highly recommend them”

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Posted 1 year ago

“Kay was marvellous nothing too much for her would recommend 👌 to anyone goes beyond what anyone would expect 😊 simply marvellous”

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Posted 1 year ago

“Great experience. Made easy for you with lovely staff.”

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Posted 1 year ago

“Excellent advice and service provider very efficient customer liaison throughout transfer of pension funds. Kay and Lisa are efficient and courteous advisor’s I give high recommendations”

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Posted 1 year ago

“very pleased, keep informed of progress”

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Posted 1 year ago

“I had been dealing with a pension provider (Aviva) who had been giving me the run-around by (amongst other things) claiming not to be able to give me a quote on what my pension payout would be. In Mt first call with the Pension Desk, not only could they tell me what the Aviva payout would be, but also could tell me what other providers would offer from the same pension pot. Getting a better offer (from Canda Life) I decided to switch. The Pension Desk handled all of the transfer for me (at no cost to me); which all went as smoothly as silk. At every turn the Pension Desk offered highly professional, polite, speedy service. I would have no hesitation in recommending them.”

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Posted 1 year ago

“Quality service , very accurate in all information requested, I'd seriously recommend them to anyone who knows what they want”

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Posted 1 year ago

“Great service very happy with the all the correspondence Nice and easy to complete my pension.”

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Posted 1 year ago

“Excellent service that I would recommend to anyone asking me about pensions - Lisa could not have been more helpful, friendly or professional.”

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Posted 1 year ago

“From start to finish Lisa and her colleagues were great. They were clear and concise, allowing me to understand the pension maze and the many options now available. Once I made my decision on the plan best for me, they took all the stress out of it by doing all the organising and keeping me up-to-date with weekly calls and regular emails. Would highly recommend their team.”

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Posted 1 year ago

“I have used the retirement desk a few times to help with my pension advice and they have always been very helpful if you need them to sort your requirements out and will keep you up to date with the progress. would recommend using them if you need advice.”

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Posted 1 year ago

“I contacted The Retirement Desk to find options for my pension pot as I approached retirement age. Rather than finish work completely, I decided to reduce my hours over several years. Kay Martin kept me updated with the pension pot value options, due to economic changes, during this time. Once I decided to cash in the pension pot, Kay took care of all the paperwork to transfer the funds to the provider of my cash-out retirement plan. I was kept informed of progress throughout the process. I would certainly recommend their services.”

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Posted 1 year ago

“I used the Retirement Desk five years ago to arrange a pension draw-down scheme for me. The financial benefits were very good in that the pot reduced significantly less than the amount drawn down. I have subsequently taken another five-year scheme where the figures are even better. My original plan was arranged by Kay Martin and she contacted me again before expiry to see if I wanted to arrange another plan. At all times Kay has been efficient, professional, and a pleasure to deal with. She has given excellent customer service and made the whole process very easy.”

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Posted 1 year ago

“Lisa was a very reassuring voice on the end of the phone. She kept me up to date with the progress of my application exactly when she said she would. Even when she was on holiday, Kate had full access to her emails and also kept me up to date. I would thoroughly recommend this service.”

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Posted 1 year ago

The Retirement Desk is rated 5.0 based on 775 reviews