The Retirement Desk Reviews

Name: The Retirement Desk
Address: BURLINGTON HOUSE, 369 WELLINGBOROUGH ROAD, NORTHAMPTON, Northamptonshire
Rating: 4.97

5.0 Rating 1,006 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 1,006 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01604 379379

Email:

lisa@theretirementdesk.co.uk

Location:

BURLINGTON HOUSE,
369 WELLINGBOROUGH ROAD,
NORTHAMPTON
Northamptonshire
NN1 4EU

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was reassured by the experienced and professional help I received as well as very prompt responses to any questions. Thank you.”

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Posted 1 year ago

“To be honest I was a bit nervous at first, Pensions’s are a bit of a nightmare and lots of stories about scams!!! Lisa phoned me after I did an on line enquiry to get an idea of what I could get. This also made me nervous. To be fair Lisa put my mind at rest and on a couple of occasions I asked her how I could tell she was not a scammer and she reassured me. I had no idea who the Retirement desk where or even what they did. It was all about Lisa, came across as a nice person who cared, she was professional and very good at what she did. Totally made it for me. Assume the Retirement Desk have other people doing the same role, if they are as good as Lisa then they have a great business….. Thank you Lisa, you made a difficult process so much easier and also kept me up to date on what was happening. As I said before, this was all about Lisa. Fantastic and a massive thank you…..”

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Posted 1 year ago

“Fast and efficient process. Lisa keeps you updated on the process and the annuity rate was better than the Moneyhelper rate. If you want a 'non advised" annuity then The Retirement Desk would be a good choice.”

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Posted 1 year ago

“I cannot recommend this company highly enough. They are absolutely superb! I can't actually believe how easy it was to cash in 25% tax free of my old pension, and transfer the rest to a new policy. Everything was explained fully to me by Kay and her colleague and I was kept regularly updated. Excellent company.”

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Posted 1 year ago

“Expert advice pertinent to my personal situation, given in a professional and very time efficient manner, resulting in a speedy delivery of the new product.”

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Posted 1 year ago

“A very efficient and prompt service from Lisa O Bierne. It seems my request was soerted in no time to my satisfaction.”

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Posted 1 year ago

“I recently returned to the UK to sort out my private pension which was under the control of Reassure. They couldn’t offer me what I wanted so referred me to L.V. They also wouldn’t do what I wanted so they told me to contact a company from the internet that could arrange my pension to be drawn down the way I wanted. I am pleased to say that your company appeared first on a Google check and you have been brilliant. Everything was handled smoothly and professionally. I would particularly like to thank Lisa for handling the whole process with expert professionalism. I could not be happier with your service. Thank you”

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Posted 1 year ago

“From start to finish an impressive levels of service”

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Posted 1 year ago

“Excelent Service by Kay Martin. All information needed was provided and I was kept informed all the way through the process.”

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Posted 1 year ago

“Karen made the whole process of setting my purchased life annuity very easy - she was always there to available to answer questions and calm worries. Very highly recommended ioption f you know what you want to do and don't want to be bothered with financial advisers.”

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Posted 1 year ago

“It’s difficult to put into words just how brilliant Lisa O’Beirne’s service has been during my purchase of an annuity product from The Retirement Desk recently. I also was looked after admirably too by Kay on the odd occasion Lisa was not around. I’ve worked in the customer service sector most of my life; and employed many people - but rarely - and I mean rarely - have I encountered a person so excellent in every aspect of service, as good as Lisa. As I’m sure many of your customers will agree who have dealt with Lisa; is that her service is just highly efficient with a friendly manner throughout - and is simply put; just about as good as it gets! Thank so much Lisa for making the process so seemless and transparent. All the best Steve Berry”

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Posted 1 year ago

“Absolutely fantastic no fuss whatsoever Kay was so helpful . Thank you so much”

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Posted 1 year ago

“Kay at the Retirement Desk was veryhelpful throughout the process of accessing my Pension, and finding me a suittable plan going forwards. I would recommend them to others in the same situation”

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Posted 1 year ago

“After contacting Retirement Desk, and speaking to Kay and Lisa, who informed me of the procedure in going forward, which was very reassuring, which was all completed in a very positive professional manner, with emails/ and ongoing phone calls.”

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Posted 1 year ago

“Wasn't looking forward to filling forms in and was baffled with all the jargon used coming up to my retirement but I spoke to Kay at the retirement desk who helped to make it easy kept me informed from start to finish would highly recommend thank you”

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Posted 1 year ago

“Its good to get a decent service on something as crucial as your pension many thanks”

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Posted 1 year ago

“Professional, practical and straightforward. Retirement Desk provided an excellent service in organising my purchased life annuity. Lisa O'Beirne patiently provided many quotations until the annuity arrangements were exactly as required and nothing was too much trouble for Lisa who was very attentive and provided regular updates and guidance through all stages from beginning to end. Thank you Lisa.”

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Posted 1 year ago

“Very efficient and informative. Kept me informed every step of the way. If there were any delays they contacted me straight away and dealt with everything. Very happy with their service.”

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Posted 1 year ago

“Really excellent service - simple and clear. Lisa O'Beirne was very helpful, contacting me weekly to keep me informed of progress. I would definitely recommend The Retirement Desk to find and deliver your annuity.”

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Posted 1 year ago

“Absolutely 10 out of 10. Lisa OBriene made this so easy. She kept me informed of everything that was happening with the transfer of funds and set up of my pension. It took a lot of stress from me not knowing what or how to go about setting up. Thank you to Lisa and the Retirement Desk will definitely recommend friends and family.”

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Posted 1 year ago

The Retirement Desk is rated 5.0 based on 1,006 reviews