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The Retirement Desk Reviews

5.0 Rating 901 Reviews
100 %
of reviewers recommend The Retirement Desk
5.0
Based on 901 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Retirement Desk Reviews
Visit Website

Phone:

01604 379379

Email:

lisa@theretirementdesk.co.uk

Location:

BURLINGTON HOUSE,
369 WELLINGBOROUGH ROAD,
NORTHAMPTON
Northamptonshire
NN1 4EU

Anonymous
Anonymous  // 01/01/2019
Very quck and efficient response to my query and great patience when I was distracted and slow to respond. Lisa O Beirne was on holiday when I finally responded, but the back up was seamless and progressed the matter so she was able to complete the task to my satisfaction on her return,
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Posted 1 year ago
Such a pleasure to deal with, in-depth knowledge of products, totally customer focused . A breath of fresh air!!!!
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Posted 1 year ago
My contact was Lisa O'Beirne who was a joy to work with, efficient, approachable and very positive. She kept me informed every time something happened and the process was very easy and quick. I would recommend Lisa and the Retirement Desk.
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Posted 1 year ago
Lisa O’Bierne was amazing. Professional, helpful and when it came to dealing with my work pension, very determined. She kept me constantly up to date over the 4 months it took (through no fault of hers). Wouldn’t hesitate to recommend.
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Posted 1 year ago
Fantastic very fast service, was kept up to date all the way. The process of moving my pension from one provider to another so I could receive an annuity pension was seamless and quick. Lisa was excellent, would highly recommend this company everyone was professional.
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Posted 1 year ago
I would definitely recommend Ms Kay Martin of the Retitrement Desk because of her excellent customer service.
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Posted 1 year ago
Hi the retirement desk Lisa O'brien and her team have done a wonderful job and took a lot of pressure off me l felt l was banging my head against the wall with Scottish widows and getting no where then l got in touch with the retirement desk and from there on thing's started moving l would like to say thank you all for everything you have done for me
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Posted 1 year ago
The whole process was handled by Kay Martin in a very thorough, personal, and professional manner. I was supplied with all of the relevant information to enable me to make an informed decision based on my needs using a whole of market quotation. The paperwork was sent through with easy to follow instructions and in a timely manner. Kay dealt with the all other parties involved and made sure that that timescales were adhered to, and eveeything completed on time, and all funds deposted as I had been informed. I will be looking to use the Retiremnt Desk fo any other future pension requirements
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Posted 1 year ago
Wonderful service as always from Kay Would never use anyone else.
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Posted 1 year ago
The help I was given was so amazing and very professional and friendly. I was kept informed all the time something new happened. I can highly recommend the company.
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Posted 1 year ago
Kay from retirement desk was excellent.she kept me informed every step of the way. So good I have recommended her .
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Posted 1 year ago
Lisa has been very attentive all through the difficult process of dealing with a pension sharing order. She checked the rates regularly and prepared all of the paperwork. Thanks.
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Posted 1 year ago
Very helpful, friendly with plenty of updates so you always knew what was happening.
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Posted 1 year ago
Kay did a great job again with my annuity , very thorough and efficient. Would recommend, no problem.
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Posted 1 year ago
I renewed my retirement plan with The Retirement Desk and received exceptional service from Lisa O`Beirne who also arranged a retirement plan five years ago. Lisa is effecient ,professional and always helpful.
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Posted 1 year ago
I can't praise the Retirement Desk enough. The experience I have had with them has been unbeatable. Regular update phone calls from Kay, all paperwork processed first class, documents needing signing rendered idiot proof. No slip ups no delays and I am pretty sure the optimum outcome. Having no knowledge of what I was supposed to do Kay and the Retirement Desk made it all very simple. I cant thank them enough or praise them highly enough. Brilliant service.
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Posted 1 year ago
Kay did a super job of explaining all the options available to me discussing all the pros and cons of different pensions on offer. Kay put me at ease when I was confused by the different plans and I was given several options to pick from. Well done Kay and thank you for all your advice.
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Posted 1 year ago
A huge thank you to Lisa O’Beirne at The Retirement Desk for your help, support and professionalism throughout. I would certainly recommend Lisa and The Retirement Desk.
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Posted 1 year ago
Lisa was extremely helpful, regular and easily understandable communications made the process hassle free. Plus it was the best equation I received out of 5. Many thanks Tony
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Posted 1 year ago
Very good communication friendly nothing to much trouble
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Posted 1 year ago
The Retirement Desk is rated 5.0 based on 901 reviews