Login
Start Free Trial Are you a business? Click Here

The Retirement Desk Reviews

5.0 Rating 948 Reviews
100 %
of reviewers recommend The Retirement Desk
5.0
Based on 948 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Retirement Desk Reviews
Visit Website

Phone:

01604 379379

Email:

lisa@theretirementdesk.co.uk

Location:

BURLINGTON HOUSE,
369 WELLINGBOROUGH ROAD,
NORTHAMPTON
Northamptonshire
NN1 4EU

Anonymous
Anonymous  // 01/01/2019
I found the staff friendly and efficient and I felt I could have every confidence in them.
Helpful Report
Posted 8 years ago
Efficient and effective service that not only identified best deal for me but also readjusted the search as my ideas changed! Lisa has helped provide me with a decent return on my funds. I was so impressed that I introduced my wife to the service. Her pot was smaller and her needs were slightly more complicated. Whenb her purchase hit a hiccup it was Lisa that spotted it and worked with us and the provider to achieve a fair resolution. We are most grateful for the work done on our behalf and will not hesitate to recommend you to others!
Helpful Report
Posted 8 years ago
Lisa was really helpful from the word go. Very efficient and worked quickly to set everything up and kept me updated with every step
Helpful Report
Posted 8 years ago
Quick efficient service compared to other pension companies I had tried.
Helpful Report
Posted 8 years ago
Kay Martin was excellent, she answered all of my questions promptly and made the whole process of completing my drawdown pension easy to understand.
Helpful Report
Posted 8 years ago
No problems, very professional aproch on all aspects of retirement.
Helpful Report
Posted 8 years ago
Excellent service from yourselves especially Kay Martin who handled my Annuity
Helpful Report
Posted 8 years ago
Their attention was first class and they were able to answer all my questions
Helpful Report
Posted 8 years ago
Very co-operative and informative. Wendy was our liaison and kept us informed and updated every step of the way.
Helpful Report
Posted 8 years ago
Having followed the advice from Pensionwise to "check out all your options" I received a follow up call from The Pension Desk, Kay Martin introduced herself and despite my initial reservations she explained how she could assist, anyhow despite a lot of tooing and frowing Kay answered all my questions and checked out all the plans and options. When I finally decided which plan and provider to go with Kay arranged my pension, I could not be happier with the outcome and would not hesitate to recommend The Pension Desk to anyone in my position. Many thanks for your assistance
Helpful Report
Posted 8 years ago
Clear and friendly advice which was never pushy and well explained. Regular updates via phone and e mail made the whole process stress free.
Helpful Report
Posted 8 years ago
The Retirement Desk offers a quick and professional service. Kay Martin kept me informed of the process on a regular basis and the pension arrangements all went through with no problems at all. From my experience of this firm, I would highly recommend them.
Helpful Report
Posted 8 years ago
I was updated regularly and the complete process was very smooth.
Helpful Report
Posted 8 years ago
very quick and very efficient kay kept me in the picture all the time it was going on, could not have been any happier.
Helpful Report
Posted 8 years ago
Kay Martin was very friendly and extremely helpful.I just passed on the information and she did the rest and kept me informed along the way. I was very pleased with the offers she found for me. The whole process only took about a couple of weeks,l would definitely recommend the service to other people.
Helpful Report
Posted 8 years ago
One phone call and a couple of emails had it all sorted out ; what was a potentially complicated scenario of multiple policies was simply and effectively dealt with by one individual doing all of the background work for me; my retirement plan is all but completed now and the retirement desk was instrumental in helping untangle it all!! 10 out of 10 would recommend them every time. John L
Helpful Report
Posted 8 years ago
Efficient and kept me informed at every stage. Lisa was particularly helpful and courteous!!!
Helpful Report
Posted 8 years ago
The entire service I received was efficient, cheerful and speedy and one I could thoroughly recommend to others.
Helpful Report
Posted 8 years ago
Great job done by tina obrian thank for all your help
Helpful Report
Posted 8 years ago
This potentially traumatic transaction was handled relatively swiftly with little fuss and bother and a better annuity rate than I could find for myself on-line was obtained. All in all a most satisfactory experience that I would thoroughly recommend to others. I would like to say that I will use, "The Retirement Desk" again but, as is the nature of the beast, this is unlikely! Thank you so much Kay Martin
Helpful Report
Posted 8 years ago
The Retirement Desk is rated 5.0 based on 948 reviews