The Retirement Desk Reviews

Name: The Retirement Desk
Address: BURLINGTON HOUSE, 369 WELLINGBOROUGH ROAD, NORTHAMPTON, Northamptonshire
Rating: 4.97

5.0 Rating 920 Reviews

100 %

of reviewers recommend The Retirement Desk

Company Reviews

Metrics

Info

5.0

Based on 920 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01604 379379

Email:

lisa@theretirementdesk.co.uk

Location:

BURLINGTON HOUSE,
369 WELLINGBOROUGH ROAD,
NORTHAMPTON
Northamptonshire
NN1 4EU

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I like to thank Lisa O'Beirne very much for the professional way in which she dealt with my pension option for me. It's refreshing to know that when told that I would be kept informed on a regular basis, Lisa did exactly that by phone calls, and emails. Very often companies say they will provide regular updates but this in my experience appears to be an idle and unfulfilled promise.”

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Posted 8 years ago

“Excellent service with the minimum of fuss. Lisa O'Beirne made the process simple and painless, and made sure that both the company from which my fund was transferred and that with which it is now invested acted in a timely manner.”

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Posted 8 years ago

“Patient, courteous very very efficient no jargon just straightforward factual advice”

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Posted 8 years ago

“I was very happy with how The Retirement Desk handled my case especially Kay Martin. I was always kept informed and nothing was to much trouble. I would recommend this company.”

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Posted 8 years ago

“Excellent service from Kay Martin would recommend to anyone coming up to retirement. Quick and efficient service from Kay who telephoned me on various occasions to keep me informed during all the stages of arranging my annuity. Many thanks David.”

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Posted 8 years ago

“I received excellent service from The Retirement Desk. From the outset Kay Martin was extremely helpful, efficient and very professional. I appreciated the phone calls to keep me up to date with progress, and also appreciated a phone call on my birthday! Very nice. I will definitely use the service again and would recommend the service to family and friends.”

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Posted 8 years ago

“Thank you to Lisa who kept us fully updated on our requirements and we found the whole process simple and efficient thanks to her assistance.”

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Posted 8 years ago

“my contact at the Retirement Desk was Lisa O'Beirne and she was most helpful and had the patience of a saint as I didn't make things easy for her. Still I have my plan in place and can look forward to a stress free time ahead. Thank you so much Lisa, all the best for the new year, David”

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Posted 8 years ago

“Lisa was my contact. She provided a very efficient service, responding to queries in a very timely manner. The whole process was very smooth.”

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Posted 8 years ago

“Kay,kept me informed on the progress of transferring my pension,very efficient with her Job well done Kay and thank you.”

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Posted 8 years ago

“I was in a quandry as to what to do with my pension arrangements and found out about The Retirement Desk via a Google search. Kay Martin was extremely professional from the outset, sourcing a much better deal for me than I would have had from my original pension providers. She also handled all the paperwork involved in the transfer of my pensions, keeping me fully informed on a regular basis as to the progress of the whole process. I am most impressed with the service I received from Ms Martin. She managed to make the whole process very simple and painless, and was always most pleasant to deal with.”

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Posted 8 years ago

“Seamless, efficient and friendly service from start to finish Communication first class from beginning to end Cannot praise Wendy highly enough. No hesitation in recommending the retirement desk”

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Posted 8 years ago

“Lisa made sorting out my pension easy, thanks, I would use you again and recommend you to everyone”

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Posted 8 years ago

“I'm a very cautious person, especially when my money is at risk! So I was very concerned when the friendly lady on the end of the phone said "leave it all to me". So I did, and I'm glad I did, no hassle, no hiccups, and very little waiting. I still find it hard to accept that Its all done. FABULOUS service. I would recommend anyone to these people. They kept in touch with every step it took, Kay Martin is a great person to talk to on the phone and put me at ease, and believe me when I say "that ain't easy" many thanks to all.”

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Posted 9 years ago

“Supporting what for almost everyone is a first-time experience and doing very effectively what they say they will do and when they say it will be done. Excellent service from Wendy!”

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Posted 9 years ago

“I used the retirement desk to consolidate two pensions by taking out a tax free lump sum and investing in a drawdown pension. My advisor was Kay Martin and she has been absolutely fantastic. The whole process was painless and really slick and believe me I have low tolerance for bureacracy, so that is high praise indeed. I'm also not really one for writing reviews either, but, on this occasion I have to really thank Kay and The Retirement Desk for their help here. I'll be back :-)”

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Posted 9 years ago

“Lisa O'Beirne, I very much appreciated your patience in allowing me to take time to think this through and answering my many queries quickly and in good detail without being overwhelming or jargon laden. I appreciated the simplicity of the process I went through; the information provided at each stage, and the sincerity of the support.”

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Posted 9 years ago

“Found good information on line. Emailed the retirement desk. Received call within an hour. Discussed options and received documents in post within 2 days. Lisa acted as contact and kept me up to date. Expecting final settlement next week. From start to finish only 3 weeks. Great .....”

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Posted 9 years ago

“Lisa was very helpful, efficient and friendly. I was kept informed every step of the way, the whole process was smooth and simple.”

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Posted 9 years ago

“The lady I spoke to, Lisa Beirne, was very efficient and knowledgable. She listened and responded to my questions and concerns very effectively und kept me informed about the procedure during the process. I spoke to her on the phone several times and she made sure to come back with an answer very quickly. The way she guided me through the process made me feel confident that I was doing the right thing and getting the best for my retirement plan. It could not have been easier and more efficient. Impressive!”

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Posted 9 years ago

The Retirement Desk is rated 5.0 based on 920 reviews