Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 4,718 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 4,718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 5 star review on 26th July 2025

951

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Seamless sample ordering and product ordering and delivery. Thanks!!”

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Posted 2 months ago

“I loved the flooring and the woman that helped me was lovely and so helpful! Thank you!!”

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Posted 2 months ago

“I'm pleased to say that I had no issues at all , took about 2 weeks to arrive but I was kept updated , it's the right size, colour pattern etc, the delivery company DX were the only issues - not Remland Carpets , I called Remlamd customer services and was spoke to quickly, they took on my comments and seemed very professional , I had read some bad reviews but I can honestly say my experience was seamless and I would use them again.”

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Posted 2 months ago

“The process from ordering, delivering was great. All went smoothly thankyou.”

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Posted 2 months ago

“Very pleased. Dealt with delivery query very well.”

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Posted 2 months ago

“Seamless and kept me informed quality of the flooring was great”

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Posted 2 months ago

“I found Remland carpets a great service. I ordered vinyls. We had two cuts of one design but unfortunately one of them wasn’t the correct colourway. I called Remland and they rectified the order straight away and I received the correct vinyl the next day. Which was great as our fitter was booked in. A great service, and great customer care with a human not a chat bot. I would highly recommend Remland and will be using them again shortly. Thank you 🙏🏽”

Remland Carpets & Flooring 5 star review on 12th May 2025

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Posted 2 months ago

“Excellent service. Arrived on time. Product was as sold. Would absolutely use again”

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Posted 2 months ago

“Great products - great service. Friendly, efficient and helpful.”

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Posted 2 months ago

“Free samples of a good size and the product I ordered arrived quickly and was of good quality. Highly recommend!”

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Posted 2 months ago

“Fast delivery.”

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Posted 2 months ago

“Fantastic mat and looks great in the hallway. It was easy to cut it to shape and for in the gap. Highly recommended.”

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Posted 2 months ago

“Order arrive quickly and without trouble. The vynil samples were useful and a perfect match”

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Posted 3 months ago

“Delivered quickly. Great quality product that looks amazing. Easy to fit and cut to size.”

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Posted 3 months ago

“Absolutely love this flooring, it looks lovely, thank you. Excellent service.”

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Posted 3 months ago

“Time from ordering to dispatch was longer than expected. 7 days after placing my order online I had a second email to say “we’re working on it”. I contacted customer services to see how much longer it would be, and was informed that they need 3-7 working days for the product I ordered. I said I ordered 7 days ago but they informed me they work in working days, so I actually ordered 5 days ago. However, they did say that they would send it out that day, which they did, and it arrived the next day. The flooring arrived with a dirty patch on it where the packaging had split on delivery but I cut this piece off anyway as it was just on one edge. The sellotape that was used to hold the role together also washed off. The floor itself seems to be of a good quality and went down as it should.”

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Posted 3 months ago

“I found, to my surprise, that the vinyl floor covering was easy to cut with scissors. Easier than with a scalpel. Now I spend a lot of my time staring at the fish. Overall, very pleased with the result.”

Remland Carpets & Flooring 5 star review on 23rd April 2025

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Posted 3 months ago

“Great customer service and product arrived quickly and looks fab.”

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Posted 3 months ago

“The shopping experience was average. We had to contact them to find out what was happening to our order.”

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Posted 3 months ago

“Very pleased with speed of delivery, and the quality of the carpet ordered would recommend Remland to any buyer not least for value for money.”

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Posted 3 months ago

Remland Carpets & Flooring is rated 4.8 based on 4,718 reviews