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Remland Carpets & Flooring Reviews

4.8 Rating 4,795 Reviews
95 %
of reviewers recommend Remland Carpets & Flooring
4.8
Based on 4,795 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Remland Carpets & Flooring Reviews
Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

Write Your review

satisfied, a quck delivery
Helpful Report
Posted 13 years ago
Arrived promptly, well wrapped. The chap fitting it for me was very impressed by the quality. Have had two lots from Remland now, and pleased with both.
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Posted 13 years ago
The price was fantastic. The customer service was very good. The only problem was the carpet was a day late being delivered.
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Posted 13 years ago
Very good service - the only minus was a 'dint' in the piece of Armstrong Rhinofloor that we purchased - due I suppose to storage - apart from that very satisfied.
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Posted 13 years ago
Great price and quick delivery.
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Posted 13 years ago
I telephoned for advice before buying the product and was provided with useful information before I ordered online. The flooring is at a competitive price compared to other outlets. Delivery was satisfactory although all boxes except for one were split when they arrived.
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Posted 13 years ago
Satisfied with order procedure and prompt delivery. However, the courier delivered to the wrong address, but luckily the neighbours realised and brought the items round to me.
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Posted 13 years ago
Ordering was simple, kept informed via e-mail pending delivery, delivered promptly and left flooring in a dry place, which was good because we did not find a card to say the delivery had occurred on our return, and it was later in the evening when we went to that area that we found the roll of flooring.
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Posted 13 years ago
Good quality vinyl and good customer care when we requested a specific delivery date. But, appalling delivery team who dropped the goods in the front yard and had to be asked repeatedly to bring them in the house. Would strongly recommend reviewing customer care procedures with delivery company. Thanks
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Posted 13 years ago
Friendly and helpful, very good service. Slight disappointment with delivery as one box of product (cork tiling) slightly damaged. Replacement was offered with no hestitation, but it turned out not to be necessary.
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Posted 13 years ago
a double check of the order after putting in the payment details would be useful, as my order came to more than I anticipated and could only find out why after I accepted payment. I am awaiting a cheque repayment - flooring arrived and one of the boxes had somewhat disintegrated though the contents seem fine
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Posted 13 years ago
Great prices, rapid delivery, good communication at all times. Definitely will use again and recommend to others.
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Posted 13 years ago
Was a very little problem with the thickness. But I did not expect so quickly and efficiently solved the problem I was very pleased and would recommend the service to everyone!!!!!!!! :)
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Posted 13 years ago
Communication lacking at first. Product wasn't in stock but not informed til I rang them. Excellent delivery service when item was in stock.
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Posted 13 years ago
Carpet arrived ok with no sign of external damage, but a 3\ black mark was visible on the carpet. I managed to remove it with a carpet cleaner but woul have thought it should have been spotted by provider.
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Posted 13 years ago
Order procedure was quick and straightforward. Can't comment on customer support as no real contact although the e mail comfirmation of order was prompt and the delivery time in line with information provided on ordering. I would be happy to recommend you to others.
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Posted 13 years ago
It was a good service with the Vinal arriving in the time scale promised. The only criticism is that having cut 2.3m off arole 3m wide they roled it up into a 3m role rather than 2.3m. I had to undo it and re-roll it to get it in my car!!!
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Posted 13 years ago
Would have liked the choice of overnight delivery
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Posted 13 years ago
Everything was fine but the delivery could have been a little faster. Order placed Monday morning delivered Friday.
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Posted 13 years ago
I am very satisfied withe the service I had when ordering from your website, the process was very easy and informative and delivery was very quick
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Posted 13 years ago
Remland Carpets & Flooring is rated 4.8 based on 4,795 reviews