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Remland Carpets & Flooring Reviews

4.8 Rating 4,797 Reviews
95 %
of reviewers recommend Remland Carpets & Flooring
4.8
Based on 4,797 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Remland Carpets & Flooring Reviews
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Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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sending invoices.
Helpful Report
Posted 13 years ago
Flooring was delivered a day earlier than requested which meant it was outside in the rain all night. Luckily it was well packed and did not get wet.
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Posted 13 years ago
We were very satisfied, I had to speak to one of your employees and he was very helpful, I would certainly reccomend you to friends and family, The flooring wa as described and delivery was as promised.
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Posted 13 years ago
Every aspect was excellent but their delivery providers let them down very badly. Remland told me they had already spoken to the delivery providers to let them know they were dissatisfied with their service, however, there still appear to be problems and in this instance the vinyl was even taken to the wrong delivery depot prolonging the delivery time even more and holding me up considerably. Inspite of this I would order again if I was not in a hurry for delivery.
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Posted 13 years ago
All elements of the service worked for us. The cost of the floor-covering was much cheaper than local suppliers and the goods were delivered when promised.
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Posted 13 years ago
An email when it was dispatched would have been ood
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Posted 13 years ago
This was my first order, very satisfied
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Posted 13 years ago
Some of the flooring was damaged but the customer service was good when sorting out the problem
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Posted 13 years ago
Efficient ordering, payment and delivery. Also some helpful advice. BUT I couldn't understand the system. I knew what I wanted but found the prices fluctuated. I hung on and eventually got a cheap price. Luckily I had the time to do this but it was unclear why there was a fluctuation in price...I nearly gave up and bought the product elsewhere.
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Posted 13 years ago
I received a exemplary service only thing I would suggest fro improvement is update customers as to delivery dates or when items have been dispatched
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Posted 13 years ago
The vinyl had been rolled around a cardboard tube which had staples left in it, these had marked one edge of the material, fortunately they were able to be hidden during laying. I would recommend fully opening your suppliers package before relaying on to customer.
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Posted 13 years ago
A delivery Date & time would be very helpful.
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Posted 13 years ago
Would definitely recommend. Very prompt delivery
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Posted 13 years ago
Quick efficient delivery
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Posted 13 years ago
Completely satisfied
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Posted 13 years ago
Easy to order coupled with quick delivery. Only one slight gripe is that the tiles were sent in the manufacturers box only with no additional packing around it. This was box damaged on arrival but luckily no tiles inside were harmed.
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Posted 13 years ago
Great service, good communications only improvement would be to know what day the order was coming or some kind of tracking. Would recommend to friends.
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Posted 13 years ago
The service was good. I was informed of delivery times if there was a delay. The tub of glue had been dropped during delivery and had a cracked bottom, but was easily fixed by duct tape.
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Posted 13 years ago
I am a fit pensioner and found the weight / size of coir matting and vynal flooring difficult to move with the help of my wife. We were out when the delivery was made as we didn't know precisely when it would happen. Quality and cost were good. Overall very pleased with our purchase.
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Posted 13 years ago
Ordering easy,good service, prompt delivery. very satisfied.
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Posted 13 years ago
Remland Carpets & Flooring is rated 4.8 based on 4,797 reviews