Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 5,009 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 5,009 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 5 star review on 17th August 2026

989

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good prices, and choice”

Helpful Report

Posted 7 years ago

“Price was very good and delivery very quick. Only criticism is that the vinyl was delivered with sticky tape holding the roll together which left adhesive residue behind when removed. This meant that dust and dirt stuck to it and had to be scrubbed off after it was laid. No complaints apart from that.”

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Posted 7 years ago

“Delivered items came broken but service from Remland was great and lots of variety of colour. Will be ordering again!”

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Posted 7 years ago

Hello Miss Riley, Thank you for your review. We are sorry that the Scotia arrived damaged but are pleased to hear that this is now resolved. We hope to see you online again soon.

Posted 7 years ago

“transaction was easy and straightforward. items packaged well and undamaged. communication clear and helpful. however, the courier that was responsible for delivery took ages to deliver them.”

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Posted 7 years ago

Hello Mr Shaw Thank you for your review, we will use this feedback to let our couriers know. Thanks!

Posted 7 years ago

“Easy to place order. Very pleased with product looks teriffic. Would use again.”

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Posted 7 years ago

Hi there, thanks so much for the review! We are glad you are pleased and will be returning,

Posted 7 years ago

“Received a very good customer service over telephone. Delivery of samples took a little longer than anticipated - almost a week since the order. Other companies sent samples on 1-2 day delivery window.”

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Posted 7 years ago

Hello Mrs Mann, Thank you for your review, we appreciate you leaving one. Apologies for the delay in the samples, we are glad you finally have the samples now.

Posted 7 years ago

“Carpet arrived quickly and customer service was good”

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Posted 7 years ago

Hello there, Many thanks for your review, we hope to see you online again soon

Posted 7 years ago

“We ordered a sample online as we had seen this floor at our local suppliers but they didn't have samples to take with us. We received it in good time.”

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Posted 7 years ago

“Had to wait 3 weeks for delivery,but well worth the wait, it looks absolutely brilliant now it’s put down, realistic looking grass, at a good price .”

Remland Carpets & Flooring 4 star review on 1st July 2019

Helpful Report

Posted 7 years ago

Hello there, Many thanks for the review, your grass looks fab! We are glad you are pleased with the product and service provided. Apologies for the timing on delivery, we try to get our products out as quickly as possible but the goods are dispatched from Holland, then arrive to our warehouse then we dispatch it to you. Thanks for order, we hope to see you soon!

Posted 7 years ago

“Very good service. Didn't have the vinyl I wanted but the replacement is excellent and delivered very swiftly. Will definitely use again. Thanks.”

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Posted 7 years ago

Hello, Many thanks for your review, we are glad to see you are pleased with the flooring and service.

Posted 7 years ago

Hello Margaret Many thanks for leaving a review, we are glad the replacement piece was suitable for you.

Posted 7 years ago

“Great value for money and good selection of styles in keeping with our Victorian terrace”

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Posted 7 years ago

Hello there, Thankyou for your feedback. We are really happy to hear you are pleased with the service and product.

Posted 7 years ago

“Not used the carpet yet but great price and delivered quickly so already 90% there”

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Posted 7 years ago

Hello Cliff, Thank you for leaving a review, we are really happy you are so far pleased with the service and goods.

Posted 7 years ago

“Stunning carpet, though delivery was the full 10 day delivery estimate but this was due to the manufacturers I believe. Luckily Remland carpets asked to cut the carpet to room sizes and noticed one length was short. They did a great job of sourcing another cut of carpet from a competitor but this did take a further 3 days. The courier did damage the carpet but we managed to discard the rip by rotating the carpet 180' so no replacement. Would recommend and certainly use again.”

Helpful Report

Posted 7 years ago

Hello Gareth, Many thanks for your positive review! We are happy to hear you was pleased with the service and goods supplied. We order the LANO CARPET directly with the manufacturers who are based in Belgium. This is why there was a long timescale. We was able to source another cut from a different supplier so ensure you was able to get all your cuts in time. We hope to see you again soon.

Posted 7 years ago

“Lovely floor. Looks great, brilliant quality!”

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Posted 7 years ago

Hello Olivia Many thanks for your review, we are glad to see you are pleased.

Posted 7 years ago

“looks good”

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Posted 7 years ago

“Service great, courier rubbish.”

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Posted 7 years ago

Hello there, Many thanks for your review, we are glad to hear you are pleased with the service provided. Apologises you are not happy with the couriers we use. Are you please able to email us with the issue so we can investigate this? Help@remlandcarpets.co.uk Many thanks.

Posted 7 years ago

“Kept me up to date all the time. Quick delivery. No issues what so ever.”

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Posted 7 years ago

Hello there, thank you for the review! We hope to see you shopping online again soon.

Posted 7 years ago

“Requested a sample, received very quickly. Nice quality, only wish it were a little bigger to help imagine it in a room more easily! (Seems this is a standard sample size)”

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Posted 7 years ago

Hello there, Thank you for the feedback. Apologises for the size of the sample, we try to make them as big as we can but the box they arrive in is a standard size.

Posted 7 years ago

“Loved both samples, but was really tricky to see which one I prefered as they were a little small!! Excellent, swift service though ☺”

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Posted 7 years ago

Hello, Many thanks for the review on your Free sample. We try to send out as much as the material as we can on one sample so you can see the design, the box we send samples out in is a standard size. Thanks again for the review !

Posted 7 years ago

“Carpet tiles good and delivered after reasonable time and as per delivery schedule of 1 hr window All laid and look good!”

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Posted 7 years ago

Remland Carpets & Flooring is rated 4.8 based on 5,009 reviews