Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 4,794 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 4,794 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 5 star review on 4th November 2025

Remland Carpets & Flooring 5 star review on 17th October 2025

Lauren M

974

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very prompt delivery. I spoke to Jack who said he would help to mark my order for priority delivery as I had a deadline to meet. Thank you very much very good service.”

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Posted 6 years ago

“Great service, quick delivery”

Remland Carpets & Flooring 4 star review on 15th September 2019

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Posted 6 years ago

“Had some problems setting up an account but did not detract from overall service. First order was delivered damaged - replacement were easy to organise ( by providing photos and sent back to helpline email address). Second order was delivered in much sterdier packaging. Thank you”

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Posted 6 years ago

“Great customer service”

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Posted 6 years ago

“Correct product despatched quickly; fair price.”

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Posted 6 years ago

“Unfortunately the carpet sample wasn't a light enough shade but I could have lived with it... Because the sample took a week to arrive, when I went back online to order there weren't enough of that particular clearance tile left in stock. Never mind... Thank you for your service. Will visit the site again at some point”

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Posted 6 years ago

“NO HASSLE - GOODS ARRIVED ON TIME - GOOD QUALITY - NO PROBLEMS.”

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Posted 6 years ago

“Straight forward purchase and delivery, would use again”

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Posted 6 years ago

“Only gave 4 stars because there was a delay in delivery which was courier problem. Otherwise pleased with price and customer service.”

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Posted 6 years ago

“Carpet as expected but delivery took quite a while”

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Posted 6 years ago

“Easy to order and efficient delivery service”

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Posted 6 years ago

“Longer than 2-5 day delivery, clearance offer was not asked to sign looked ok but on unrolling had slight damage overall good as hidden area.. still pleased with my purchase.. will definitely buy from again”

Remland Carpets & Flooring 4 star review on 29th August 2019

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Posted 6 years ago

“On time with frequent communication. Definitely recommend and will use again”

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Posted 6 years ago

“Competitive price, promo delivery, good value”

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Posted 6 years ago

“This is the second time we have bought a Flotex carpet from Remland. The first time worked like clockwork, with speedy delivery, more carpet than we ordered and the excellent quality that we would expect from Flotex. This time we had a problem getting samples. I think they took longer than last time and one never arrived at all! Whether this was the fault of Remland or the manufacturers I cannot say, although I suspect the latter. However the carpet arrived quickly after we ordered it, It will be laid in 2 days’ time, and I expect it will be just as good as last time.”

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Posted 6 years ago

“Product was excellent. Delivery on time. Thought the cost of delivery was a bit on the high side. Hence only four stars.”

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Posted 6 years ago

“Good prices, and choice”

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Posted 6 years ago

“Price was very good and delivery very quick. Only criticism is that the vinyl was delivered with sticky tape holding the roll together which left adhesive residue behind when removed. This meant that dust and dirt stuck to it and had to be scrubbed off after it was laid. No complaints apart from that.”

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Posted 6 years ago

“Delivered items came broken but service from Remland was great and lots of variety of colour. Will be ordering again!”

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Posted 6 years ago

Hello Miss Riley, Thank you for your review. We are sorry that the Scotia arrived damaged but are pleased to hear that this is now resolved. We hope to see you online again soon.

Posted 6 years ago

“transaction was easy and straightforward. items packaged well and undamaged. communication clear and helpful. however, the courier that was responsible for delivery took ages to deliver them.”

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Posted 6 years ago

Hello Mr Shaw Thank you for your review, we will use this feedback to let our couriers know. Thanks!

Posted 6 years ago

Remland Carpets & Flooring is rated 4.8 based on 4,794 reviews