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Remland Carpets & Flooring Reviews

4.8 Rating 4,793 Reviews
95 %
of reviewers recommend Remland Carpets & Flooring
Company Reviews Product Reviews
2,663
 Metrics Info
4.8
Based on 4,793 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Remland Carpets & Flooring Reviews
Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“The goods arrived before the email notification they were on their way! Product seems OK but not used them yet, so cannot really comment more.”
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Posted 5 years ago
Anonymous
Verified Buyer
“Very good service.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Swift service at a good price. The only issue was that the delivery came earlier than expected, which is certainly not a major complaint! It would have been good to have an accurate date so I could prepare for the delivery. Otherwise, really helpful.”
Helpful Report
Posted 5 years ago
Mr Peter M
Verified Buyer
“Great product, at a great price! But very poor customer service: I sent an email asking two questions: did the carpet need an underlay and was it appropriate for stairs. There was no reply after a week. So I telephoned. The person who answered said she would ask someone for the answers to my questions. After a few minutes she came back to give me the answer to one question, but when I asked about the other question she said she had forgotten to ask. She said she would forward my email to someone who would answer, but nobody ever did.”
Helpful Report
Posted 5 years ago
Mr John R
Verified Buyer
“Good service but carpet more blue than black.It is for a glass cutting table and perfectly adequate for that purpose . Should have done more pattern research: alls well that ends well. Very pleased.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Prompt service, very good price and quick response to a sample which went astray. Good sample service.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Quick service. Quality product”
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Posted 5 years ago
Anonymous
Verified Buyer
“Very quick good service and quality Postage expensive”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Good price and fast delivery although the item arrived before the date we were told. Fortunately we were in. The product looks OK but has not been fitted yet.”
Helpful Report
Posted 5 years ago
Ms R
Verified Buyer
“Overall I was happy with my order. Only thing I’d say and the reason for my 4 stars is although it is free delivery, they ‘up’ their prices to match other companies so although it says free delivery, it’s not really! Shame as if I need the odd pack of flooring the price is just a little high.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“There were a few delivery problems but Remland were very efficient in getting them sorted out. May thanks to Marie Louise in your Customer Service team - you were a star.”
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Posted 5 years ago
Mr Stuart G
Verified Buyer
“Good quality product. Well packaged & prompt delivery. Would recommend.”
Helpful Report
Posted 5 years ago
Mr Laura D
Verified Buyer
“upon receiving my flooring it arrived damaged. however remland were quick to replace this and my new flooring arrived the very next day, customer service was excellent.”
Helpful Report
Posted 5 years ago
Mr Jade B
Verified Buyer
“Took a long time to come but communication was very good”
Helpful Report
Posted 5 years ago
Mr Mark C
Verified Buyer
“Good quality flooring arrived quickly and in excellent condition. No issues.”
Helpful Report
Posted 5 years ago
Mr Roger T
Verified Buyer
“Great tiles and glue. Very reasonable price. Tiles came on large pallet due to weight.”
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Posted 5 years ago
Mr Ken P
Verified Buyer
“Delivery on time Product packaged well Looks great down.”
Remland Carpets & Flooring 4 star review on 4th July 2020
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Posted 5 years ago
Anonymous
Verified Buyer
“Brilliant and easy to order really quick to receive and quantity is really good”
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Nice vinyl. Came with a rip that spanned 2 layers of the roll but luckily I could cut it out of the width so it didn’t matter. Happy with the end result”
Remland Carpets & Flooring 4 star review on 15th June 2020
Helpful Report
Posted 5 years ago
Anonymous
Verified Buyer
“Excellent choice of flooring, which was easy to view and browse online. There was a bit of confusion with the delivery as I wasn't told my two items would come as two separate deliveries, which turned out to be a little inconvenient. I emailed after receiving only one package and had a quick response first thing the next morning followed up with details of the second delivery. Great quality items, free delivery, I'm delighted with the products I ordered and friendly service.”
Helpful Report
Posted 5 years ago
Remland Carpets & Flooring is rated 4.8 based on 4,793 reviews
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