Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 5,004 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 5,004 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 4 star review on 17th August 2026

988

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was a problem with my order in that the in-stock carpet tiles were not in fact in-stock. However I found that the information imparted from Remland carpets was truthful and accurate. Although waiting for some time for the tiles and rest of the order when it arrived I was more than pleased due to the quality and accuracy of supply. Would certainly use Remland carpets again.”

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Posted 5 years ago

“The product I wanted at a good price. Delivered promptly and well packed.”

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Posted 5 years ago

“Happy with the flooring it was easy to fit some pieces were a bit chipped/dented even though it was wrapped well for delivery”

Remland Carpets & Flooring 4 star review on 19th December 2020

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Posted 5 years ago

“There was a delay with our order but when contacted Remland kept up is to date with expected delivery date. So overall customer service was good and the flooring delivered was excellent”

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Posted 5 years ago

“Great service, a shame the courier scuffed our vinyl during delivery. Remland kindly offered us a replacement or a part refund of 25%. We managed to get away with the original roll and so accepted a discount of goodwill. Great service.”

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Posted 5 years ago

“Great flooring, really brightened the room and hard waring. Flooring arrived a little later than expected and was left outside in the rain by the delivery driver after highlighting I wanted it left with a neighbour.”

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Posted 5 years ago

“Looks good, great value for the price. Delivery was to the street though and we really struggled to get up the stairs to the flat, but potentially just due to Covid measures.”

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Posted 5 years ago

“The flooring was perfect for my bathroom design was as shown”

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Posted 5 years ago

“I cannot praise highly enough the girl on the end of the phone. My requirements were quite extraordinary (vinyl to cover a carpet for a litter of puppies!). She had no experience for this request of course, but went out of her way enquiring of fitters in their other building, and her other colleagues. Any problems/questions she took on board to try and assist. Extremely helpful and accommodating. I hope her employers realise the asset they have!”

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Posted 5 years ago

“A good product at a sensible price. Would have been 5*, but had to wait a few weeks till my order came into stock.”

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Posted 5 years ago

“Great service and fast delivery. Prices can't be beaten. A pity that my online order couldn't be fitted by Remland because I was made to believe this could be the case as I live in Folkestone. But the product itself is excellent.”

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Posted 5 years ago

“Delivered when they said it would Be Happy with quality of Vinyl looks nice and a not bad price so all round would use again.”

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Posted 5 years ago

“The carpet tiles ordered were delivered promptly - direct from the manufacture I believe. The boxes were all falling open with the tiles hanging out and 'Security Sealed' tape around them. Fortunately none of the tiles seemed damaged, but it is not a good way to deliver. Perhaps not Remland's fault, but it should be addressed with the manufacturer.”

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Posted 5 years ago

“Telephone help excellent, the young man checking that the vinyl was in stock before I ordered it on line. It arrived within 7- 9 days. Have not had it laid yet as have sent for samples for the bathroom and will have both done at the same time. Would use this firm again.”

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Posted 5 years ago

“The contact and ordering arrangements were very efficient but the delivery was annoyingly delayed due to human error. Despite that, the 2 laminate packs were delivered and had been very well protected so they arrived complete and intact.”

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Posted 5 years ago

“The vinyl looks great in the hallway. The only negative about the experience was that the delivery company abandoned it outside a house on the wrong street. Luckily when the resident got home they were able to figure out it was ours and let us know.”

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Posted 5 years ago

“Competitively priced and the order was delivered on time no complaints.”

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Posted 5 years ago

“Product arrived as described and well packed. Took a bit longer than expected. At a good price.”

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Posted 5 years ago

“Easy website. Good product. Reasonable price. Prompt effecient delivery service. Overall a satisfied customer. Thank you.”

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Posted 5 years ago

“I ordered some vinyl flooring, but discovered that the measurement wasn't even close to what I had ordered. However, it was dealt with quickly and I received the correct measurement the next day. This kind of thing does have a knock on effect for the decorator employed to fit the floor. I like the flooring very much and it has worked well.”

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Posted 5 years ago

Remland Carpets & Flooring is rated 4.8 based on 5,004 reviews