Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 4,792 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 4,792 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 5 star review on 24th October 2025

NIGEL J

Remland Carpets & Flooring 5 star review on 18th October 2025

Ani D

Remland Carpets & Flooring 5 star review on 17th October 2025

Lauren M

972

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was a delay with our order but when contacted Remland kept up is to date with expected delivery date. So overall customer service was good and the flooring delivered was excellent”

Helpful Report

Posted 4 years ago

“Great service, a shame the courier scuffed our vinyl during delivery. Remland kindly offered us a replacement or a part refund of 25%. We managed to get away with the original roll and so accepted a discount of goodwill. Great service.”

Remland Carpets & Flooring 4 star review on 19th December 2020

Helpful Report

Posted 4 years ago

“Great flooring, really brightened the room and hard waring. Flooring arrived a little later than expected and was left outside in the rain by the delivery driver after highlighting I wanted it left with a neighbour.”

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Posted 4 years ago

“Looks good, great value for the price. Delivery was to the street though and we really struggled to get up the stairs to the flat, but potentially just due to Covid measures.”

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Posted 4 years ago

“The flooring was perfect for my bathroom design was as shown”

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Posted 4 years ago

“I cannot praise highly enough the girl on the end of the phone. My requirements were quite extraordinary (vinyl to cover a carpet for a litter of puppies!). She had no experience for this request of course, but went out of her way enquiring of fitters in their other building, and her other colleagues. Any problems/questions she took on board to try and assist. Extremely helpful and accommodating. I hope her employers realise the asset they have!”

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Posted 4 years ago

“A good product at a sensible price. Would have been 5*, but had to wait a few weeks till my order came into stock.”

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Posted 4 years ago

“Great service and fast delivery. Prices can't be beaten. A pity that my online order couldn't be fitted by Remland because I was made to believe this could be the case as I live in Folkestone. But the product itself is excellent.”

Helpful Report

Posted 5 years ago

“Delivered when they said it would Be Happy with quality of Vinyl looks nice and a not bad price so all round would use again.”

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Posted 5 years ago

“The carpet tiles ordered were delivered promptly - direct from the manufacture I believe. The boxes were all falling open with the tiles hanging out and 'Security Sealed' tape around them. Fortunately none of the tiles seemed damaged, but it is not a good way to deliver. Perhaps not Remland's fault, but it should be addressed with the manufacturer.”

Helpful Report

Posted 5 years ago

“Telephone help excellent, the young man checking that the vinyl was in stock before I ordered it on line. It arrived within 7- 9 days. Have not had it laid yet as have sent for samples for the bathroom and will have both done at the same time. Would use this firm again.”

Helpful Report

Posted 5 years ago

“The contact and ordering arrangements were very efficient but the delivery was annoyingly delayed due to human error. Despite that, the 2 laminate packs were delivered and had been very well protected so they arrived complete and intact.”

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Posted 5 years ago

“The vinyl looks great in the hallway. The only negative about the experience was that the delivery company abandoned it outside a house on the wrong street. Luckily when the resident got home they were able to figure out it was ours and let us know.”

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Posted 5 years ago

“Competitively priced and the order was delivered on time no complaints.”

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Posted 5 years ago

“Product arrived as described and well packed. Took a bit longer than expected. At a good price.”

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Posted 5 years ago

“Easy website. Good product. Reasonable price. Prompt effecient delivery service. Overall a satisfied customer. Thank you.”

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Posted 5 years ago

“I ordered some vinyl flooring, but discovered that the measurement wasn't even close to what I had ordered. However, it was dealt with quickly and I received the correct measurement the next day. This kind of thing does have a knock on effect for the decorator employed to fit the floor. I like the flooring very much and it has worked well.”

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Posted 5 years ago

“very good product arrived on time thank you”

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Posted 5 years ago

“Communication was good. I ordered my linoleum and it arrived after a week. Unfortunately there was a small tear in the lino that was not visible until the packaging was removed. The response was positive and I was happy with the resolution.”

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Posted 5 years ago

“Great quality product and quick delivery. However, the delivery was left next to my house (I live in the middle of town) I left a note saying not to leave deliveries as I’ve had items stolen previously! The note was ignored.”

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Posted 5 years ago

Remland Carpets & Flooring is rated 4.8 based on 4,792 reviews