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Remland Carpets & Flooring Reviews

4.8 Rating 5,004 Reviews
95 %
of reviewers recommend Remland Carpets & Flooring
4.8
Based on 5,004 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Telephone, Email
Queries Resolved In
Under An Hour
Read Remland Carpets & Flooring Reviews
Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

Write Your review

very good product arrived on time thank you
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Posted 5 years ago
Communication was good. I ordered my linoleum and it arrived after a week. Unfortunately there was a small tear in the lino that was not visible until the packaging was removed. The response was positive and I was happy with the resolution.
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Posted 5 years ago
Great quality product and quick delivery. However, the delivery was left next to my house (I live in the middle of town) I left a note saying not to leave deliveries as I’ve had items stolen previously! The note was ignored.
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Posted 5 years ago
The goods arrived before the email notification they were on their way! Product seems OK but not used them yet, so cannot really comment more.
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Posted 5 years ago
Very good service.
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Posted 5 years ago
Swift service at a good price. The only issue was that the delivery came earlier than expected, which is certainly not a major complaint! It would have been good to have an accurate date so I could prepare for the delivery. Otherwise, really helpful.
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Posted 5 years ago
Great product, at a great price! But very poor customer service: I sent an email asking two questions: did the carpet need an underlay and was it appropriate for stairs. There was no reply after a week. So I telephoned. The person who answered said she would ask someone for the answers to my questions. After a few minutes she came back to give me the answer to one question, but when I asked about the other question she said she had forgotten to ask. She said she would forward my email to someone who would answer, but nobody ever did.
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Posted 5 years ago
Good service but carpet more blue than black.It is for a glass cutting table and perfectly adequate for that purpose . Should have done more pattern research: alls well that ends well. Very pleased.
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Posted 5 years ago
Prompt service, very good price and quick response to a sample which went astray. Good sample service.
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Posted 5 years ago
Quick service. Quality product
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Posted 6 years ago
Very quick good service and quality Postage expensive
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Posted 6 years ago
Good price and fast delivery although the item arrived before the date we were told. Fortunately we were in. The product looks OK but has not been fitted yet.
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Posted 6 years ago
Overall I was happy with my order. Only thing I’d say and the reason for my 4 stars is although it is free delivery, they ‘up’ their prices to match other companies so although it says free delivery, it’s not really! Shame as if I need the odd pack of flooring the price is just a little high.
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Posted 6 years ago
There were a few delivery problems but Remland were very efficient in getting them sorted out. May thanks to Marie Louise in your Customer Service team - you were a star.
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Posted 6 years ago
Good quality product. Well packaged & prompt delivery. Would recommend.
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Posted 6 years ago
upon receiving my flooring it arrived damaged. however remland were quick to replace this and my new flooring arrived the very next day, customer service was excellent.
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Posted 6 years ago
Took a long time to come but communication was very good
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Posted 6 years ago
Good quality flooring arrived quickly and in excellent condition. No issues.
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Posted 6 years ago
Great tiles and glue. Very reasonable price. Tiles came on large pallet due to weight.
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Posted 6 years ago
Delivery on time Product packaged well Looks great down.
Remland Carpets & Flooring 4 star review on 4th July 2020
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Posted 6 years ago
Remland Carpets & Flooring is rated 4.8 based on 5,004 reviews