Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 5,028 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 5,028 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

Write Your review

Tell us how Remland Carpets & Flooring made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Remland Carpets & Flooring 5 star review on 28th August 2026

990

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only giving a 3 because my vinyl was damaged but otherwise the service was excellent Detailed e mails Prompt reply to my complaint and some refund I am really pleased with the vinyl but would be reluctant to use you again due to the damage as the product appeared so well wrapped”

Helpful Report

Posted 7 years ago

Hello mrs Gallagher, thanks for the review. We do try our best to wrap up the flooring to the best we possibly can. Sadly, sometimes the couriers do not handle the product with care and this can sometimes cause slight damage to the product. We are really sorry about this, We are glad you have now sorted this and the flooring has been fitted.

Posted 7 years ago

“Excellent product...however I got the wrong one as mine was discontinued. Made it fit and looks perfect.”

Helpful Report

Posted 7 years ago

Hello Denise, Thanks for the feedback. We are sorry that your first choice of flooring is no longer available, we are pleased to see the alternative colour you chose is suitable for you and that you are pleased with it!

Posted 7 years ago

“Lovely vinyl flooring. Very quick delivery. Easy to use and would recommend”

Helpful Report

Posted 7 years ago

“After ordering sample we bought very nice inexpensive vinyl for kitchen. Colour online was as good as it could be but needed sample to be sure. Found service helpful and efficient. Arrived pretty quickly and free delivery as over £50. Very pleased.”

Helpful Report

Posted 7 years ago

“great price, quick service and delivery. would definitely come again!”

Helpful Report

Posted 7 years ago

“Two orders placed.”

Helpful Report

Posted 7 years ago

“Very competitive price for our carpet. The delivery and timing very good indeed. Delighted. John L”

Helpful Report

Posted 7 years ago

“A company who actually understands (and, more importantly, practices) good customer service - had a really helpful email exchange with Marie-Louise about arranging delivery on a day that was convenient to me. Flooring was a good price and looks great. Very pleased and impressed.”

Helpful Report

Posted 7 years ago

“Really swift delivery and responsive customer service, very pleased with the purchase (good quality). Highly recommended.”

Helpful Report

Posted 7 years ago

“Took too long between ordering and receiving goods. Probably due to Remlands not holding stock but ordering from the manufacturer once order received, but this should be made clear at point of ordering.”

Helpful Report

Posted 7 years ago

“Customer service is great, and goods arrived on time and in perfect condition”

Helpful Report

Posted 7 years ago

“Prompt delivery and a very good quality product at an exceptional price.”

Helpful Report

Posted 7 years ago

“Disappointed with the colour nothing like advertise picture other then that well made carpet offered to repay cost of item but not postage”

Helpful Report

Posted 7 years ago

“Great quality. Good service thank you.”

Helpful Report

Posted 7 years ago

“Superb customer service with a real, "can do" attitude.”

Helpful Report

Posted 7 years ago

“The quality of my vinyl was way beyond my expectations and on top of that it looks amazing. Remland kept me up to date with delivery information.”

Helpful Report

Posted 7 years ago

“Really appreciate the free sample”

Helpful Report

Posted 7 years ago

“Excellent service, good comms via email. Delivery estimate beaten by a good few days. Fourth time of using. Five stars from me.”

Helpful Report

Posted 7 years ago

“Excellent service provided by Remland Carpets! Carpet arrived within 3 days, ordered online which was really quick and hassle free. Helped by lady on live chat who previously arranged for the sample to be sent and then checked the stock for me. Happy customer! Thanks again.”

Helpful Report

Posted 7 years ago

Hello there, Thank you for your review. We are so happy to hear you are pleased with the service provided!

Posted 7 years ago

“Sample delivered quickly, well packaged. No problems but I've decided not to choose this lino - want a deeper blue so this was a great way to make the decision.”

Helpful Report

Posted 7 years ago

Hello Miss Grange, Thank you for your feedback, we appreciate it!

Posted 7 years ago

Remland Carpets & Flooring is rated 4.8 based on 5,028 reviews