Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 4,857 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 4,857 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 5 star review on 1st February 2026

976

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, delivery was quick & love the entrance matting. Definitely recommend to buy from them”

Helpful Report

Posted 6 years ago

Hello Andy, Thanks for the review. We are happy to hear you are pleased with the entrance matting and the service you received. We hope to see you shop online again with us soon.

Posted 6 years ago

“Great variety of thresholds, good quality, speedy delivery”

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Posted 6 years ago

Hello, Thank you for your review. We are glad you are pleased with the service and product.

Posted 6 years ago

“Excellent service! Received the free sample within a couple of days and exactly as described on your website.”

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Posted 6 years ago

Hello Mrs Oaten, Thanks for the review! We are glad you are pleased with the speedy sampling service, we hope to see you shop with us again soon.

Posted 6 years ago

“lovely coir matting looks great in my entrance hall fast delivery great colour”

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Posted 6 years ago

Hello Mrs Wilson, Thanks for the great review! We hope to see you shop with us again soon.

Posted 6 years ago

“Really happy with how the flooring was delivered and looks fantastic fitted. Helpful customer service, prompt delivery and very reliable. Thanks.”

Remland Carpets & Flooring 5 star review on 9th March 2019

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Posted 6 years ago

Hello Ella, Wow thanks for the review, your flooring looks fab! We hope to see you shop with us again soon.

Posted 6 years ago

“Great service.Fast delivery and genuie products. Highly recommend”

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Posted 6 years ago

Hello Daniel, Thanks for the feedback, we are glad to hear you are impressed with the service and product.

Posted 6 years ago

“Misleading information on barrier Matt. Very disappointed emailed to share our dissatisfaction”

Helpful Report

Posted 6 years ago

Hello Mr Lomas, Thanks for the feedback. As explained on the phone the image shows the the Rib does run up the roll not across. We are glad that this issue has now been sorted and the matting has be returned back to us for a bigger size.

Posted 6 years ago

“Exactly what I was looking for.”

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Posted 6 years ago

“Was pleased with the product which arrived very soon after the order was placed.”

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Posted 6 years ago

Hello Ms Clark, Many thanks for the review, we hope to see you shop online with us again soon.

Posted 6 years ago

“We love the carpet highly recommend”

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Posted 6 years ago

Hello Emma, Many thanks for the feedback, we hope to see you shop online with us again soon.

Posted 6 years ago

“Very very helpful. They managed to locate a vinyl that had been recently discontinued.”

Helpful Report

Posted 6 years ago

Hello Mr Borthwick, Thanks for the review! We are happy to hear that we helped you out and you are pleased with the overall service.

Posted 6 years ago

“Large tub of Adhesive arrived with the tub split and leaking adhesive. Remland responded promptly sending out replacement adhesive for next day delivery.”

Helpful Report

Posted 6 years ago

Hello there, We are sorry that the tub of adhesive was damaged in transit, we do try to wrap the item up as well as possible but unfortunately the courier does not always take note of this! Many thanks for the feedback, we hope to see you shop online with us again soon.

Posted 6 years ago

“A refreshing change from many on line sites. A real person answering the telephone and very helpful. Our order although small arrived quickly and on stated time, was well packaged and great value. Would recommend.”

Helpful Report

Posted 6 years ago

Hello Mr Grimes, Thank you for your kind review! We are glad to hear you are happy with the service and product you received. Enjoy !

Posted 6 years ago

“Wrong vinyl sent , not the one we ordered from sample sent, only found out when fitter came to fit it. Had to let him fit it or pay for nothing. Very dissapointed Alan”

Helpful Report

Posted 6 years ago

Hello Alan, I have tried to give you a call this afternoon to explain that the sample and vinyl you have received is the same. Vinyl is made in different batches and the colours do vary slightly from batch to batch. This is why the sample and flooring look slightly a different colour. My apologises for this inconvenience. If you do place another order with us please let me know and I will activate you a discount voucher to use at the checkout. Kind Regards, Marie Gerrard. Online Sales Executive

Posted 6 years ago

“Fantastic service from Remland carpets. Would highly recommend them.”

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Posted 6 years ago

Hello Mrs Ibberson, Thank you for your kind review! We hope to see you online again with us soon!

Posted 6 years ago

“I bought this carpet for a utilitiy area in our farm and it's just perfect as it's so hard wearing. The online staff couldn't have been more helpful in getting me the size I needed.”

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Posted 6 years ago

Hello Mrs McDonald, Thank you very much for your kind review! We are so glad that you are pleased with the product and service. We hope to see you shopping with us again soon.

Posted 6 years ago

“Excellent matting, easy to cut and looks fabulous in our hall. Fast delivery and great customer service, highly recommend Remland Carpets.”

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Posted 6 years ago

Hello Dr Edgerton, Thank you so much for your kind feedback. We are glad to hear that the matting was good for you !

Posted 6 years ago

“the service was very god arrived two day early than planed”

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Posted 6 years ago

Hello Mr Waite, Thank you for your review! We hope to see you shop with us again soon.

Posted 6 years ago

“Slight hold up when our first colour choice was unavailable, my message choosing another colour was not replied to. All sorted when I phoned. Apart from that the delivery came swiftly and is just what we wanted.”

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Posted 6 years ago

Hi Margaret, Thank you for your review. We are sorry to hear that the first colour you originally chose was not available. Although we are pleased that there was an alternative colour you was happy to choose. We hope to see you shopping with us again!

Posted 6 years ago

“Great service from the team who helped me make a decision on what flooring to go with. I am happy with the overall service, this is why I always go to remland carpets. Good prices, friendly and helpful.”

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Posted 6 years ago

Hello Phillip, Many thanks for the lovely review. We are pleased to hear that you are happy with the service and product you received. Thank you for being a returning customer too!

Posted 6 years ago

Remland Carpets & Flooring is rated 4.8 based on 4,857 reviews