Remland Carpets & Flooring Reviews

Name: Remland Carpets & Flooring
Address: Units 1-3 Kingsmead, Park Farm Industrial Estate, Folkestone, Kent
Rating: 4.76

4.8 Rating 4,857 Reviews

95 %

of reviewers recommend Remland Carpets & Flooring

4.8

Based on 4,857 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0800 246 1099

Email:

help@remland.co.uk

Location:

Units 1-3 Kingsmead,
Park Farm Industrial Estate,
Folkestone
Kent
CT19 5EU

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Remland Carpets & Flooring 5 star review on 1st February 2026

976

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“goods delivered promptly as described”

Helpful Report

Posted 6 years ago

Hello Tim, Thanks for the review! We are pleased you are happy with the goods and service.

Posted 6 years ago

“Fitted it Friday, looks awesome, very happy with the quality”

Helpful Report

Posted 6 years ago

Hello Andrew, Thanks for the review, we hope to see you shopping with us again soon.

Posted 6 years ago

“Have bought from Remland a couple of times before and always very happy. Very helpful and always kept updated. Never any problems with delivery.”

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Posted 6 years ago

“Samples sent out promptly and great but unsure if we’re going with the product yet.”

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Posted 6 years ago

Hello Amanda, Thank you for your review, we are glad the samples got to you quickly. We hope they can help you make a decision on which flooring to go a head with.

Posted 6 years ago

“Very pleased with product and finish .didnt deliver when promised but goods came in good condition within 5 days .all good apart from delivery mix up.”

Remland Carpets & Flooring 4 star review on 23rd March 2019

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Posted 6 years ago

Hello Catherine, Thanks for the review, your flooring looks great! We are sorry about the slight issue which occurred once the goods was sent out. As explained the goods was held back at the couriers depot as it sadly did not make it to the truck in time for delivery. We are pleased the flooring is now with you and it looks amazing in your home!

Posted 6 years ago

“Very easy to order online, delivery within 3 days, excellent vinyl flooring and competitive price. Very pleased customer 👍”

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Posted 6 years ago

Hello Sue, Thanks for the great review. We are pleased to hear you are a happy customer! We hope to see you online again soon.

Posted 6 years ago

“Ordered some scotia. Arrived quickly. Very well packed. Very impressed. Product is just what I wanted and cheaper than anywhere else”

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Posted 6 years ago

Hello there, Thanks for the review, we are glad you are pleased with the service

Posted 6 years ago

“Perfect really, it's the cheapest price that we could get the vinyl for. Came quickly with free delivery. Will definitely be using again for any of our flooring!”

Helpful Report

Posted 6 years ago

Hello John, Thank you for the feedback! We are happy to see you are impressed with the service and product. We hope to see you online again soon.

Posted 6 years ago

“Fast Delivery cheaper than anywhere else for the carpet we bought and support when needed”

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Posted 6 years ago

Hello Tracey, Thank you very much for the feedback, we hope to see you online again soon.

Posted 6 years ago

“Products are fine, prices are competitive, the customer experience is badly let down by the delivery service which is is amongst the least reliable I’ve ever encountered.”

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Posted 6 years ago

Hello there, Thank you for your review. We are sorry to hear that your delivery did not arrive on time, sadly the parcel was miss-routed. We are now glad to see the parcel has been delivered.

Posted 6 years ago

“The flooring that I ordered was spot on, and the right price. Remland Carpets provide an excellent service, and I will shop there again. Many thanks Geff Peeks.”

Helpful Report

Posted 6 years ago

Hello Mr Peeks, Thanks for the kind review! We are happy to hear you are pleased with the flooring and service you received.

Posted 6 years ago

“Very helpful on telephone. Samples arrived quickly On line ordering easy and very quick delivery of vinyl - ordered Saturday, arrived following Tuesday.”

Helpful Report

Posted 6 years ago

Hello Thanks for the feedback, we are happy to see you are pleased with the service.

Posted 6 years ago

“Great service. Great price. Would use again”

Remland Carpets & Flooring 5 star review on 21st March 2019

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Posted 6 years ago

Hello there, Thank you for sending in the image, the flooring looks amazing!

Posted 6 years ago

“I sent off for free samples which took over a week to arrive and when they did come they were snippets which make it impossible to get an overall view before buying. Sorry - a big thumbs down!”

Helpful Report

Posted 6 years ago

Hi Jane, We are only able to send a sample which fits inside of the 10cm x 10cm box we have. Sorry this was not big enough for you.

Posted 6 years ago

“Reliable and competitive on prices and always helpfull”

Helpful Report

Posted 6 years ago

Hello, Thank you for your feedback, we appreciate it!

Posted 6 years ago

“Remland carpets offer an excellent ,fast and efficient service..Try them!”

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Posted 6 years ago

Hello Mr Parker, Thank you for your kind review, we hope to see you shop with us again soon.

Posted 6 years ago

“Have only used this company once, but on the back of that I would use again if needed.”

Helpful Report

Posted 6 years ago

Hello there, Thanks for the review, we are glad to hear you are happy to use our company again. We hope to see you online again soon.

Posted 6 years ago

“Ordered my Flotex carpet on line which was a very easy procedure Once I had placed the order Remland kept me fully informed as to what was going on Best of all the order arrived the next day How is that for service Thank You nellieflagstaff”

Helpful Report

Posted 6 years ago

Hello Mr Wilson, Many thanks for the review, we very much appreciate it. We are so glad to hear you are pleased with the service and product you received. We hope to see you shopping with us again online soon.

Posted 6 years ago

“Great fast delivery. Perfect carpet tiles for our kitchen, to replace the exact same which have been down for approximately fifeteen years plus.”

Helpful Report

Posted 6 years ago

Hello there, Many thanks for the feedback, we are glad to see you are pleased with the product and service.

Posted 6 years ago

“Both ourselves and our carpet fitter were really impressed with the quality of the carpet , delivery was on time and the driver/courier courteous and helpful, would recommend them to anyone , and we will definitely buy again at Remland.”

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Posted 6 years ago

Hello Mr Smith, We are so pleased to hear you are impressed with the service and the quality of product you received. We appreciate you taking the time to leave this positive feedback, we hope to see you shopping online again with us soon :)

Posted 6 years ago

Remland Carpets & Flooring is rated 4.8 based on 4,857 reviews