Relax Sofas & Beds Reviews

Name: Relax Sofas & Beds
Address: Louth Road, Fotherby, Louth, Lincolnshire
Rating: 4.81

4.8 Rating 901 Reviews

100 %

of reviewers recommend Relax Sofas & Beds

Company Reviews

Metrics

Info

4.8

Based on 901 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01507 611065

Email:

sales@relaxsofasandbeds.co.uk

Location:

Louth Road, Fotherby, Louth
Lincolnshire
LN11 0TD

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Relax Sofas & Beds 5 star review on 26th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very pleased with the furniture we received. Very comfortable, well made, excellent quality and well worth the money we paid.”

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Posted 11 years ago

“Web site was very easy to use in choosing product type, pattern etc. Customer service is excellent when sending email & speaking direct by phone. I would use & recommend company again.”

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Posted 11 years ago

“the bed is good, delivery of mattress was not good as woken up by cancelled delivery to say did not have mattress. Stupid? Delivery of base was fine.”

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Posted 11 years ago

“Excellent service. Delivery exceptional-on time and carefully installed and explained. Would recommend.”

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Posted 11 years ago

“Good value and service”

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Posted 11 years ago

“allthe staff were very helpful and knowledgeable. my order was delivered when promised and the item was unpacked and placed where I asked and checked that it was in perfect condition. I would recommend the company and use them again if necessary.”

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Posted 11 years ago

“Service was good and sofas arrived as scheduled and are just as we expected!”

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Posted 11 years ago

“had to call a couple of times re matierial delivery but ok in end thanks”

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Posted 11 years ago

“Delivered ahead of schedule and the sofa is lovely”

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Posted 11 years ago

“From ordering right through to delivery we thought your service was excellent. We would have liked delivery of the sofas earlier but you always said what the time scale would be and that was adhered to - we understand that you are stuck with the manufacturers timescale. The sofas and chairs look great and are worth the wait.”

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Posted 11 years ago

“My sofa and chair arrived as planned (though this was 2 months after I had ordered them). The delivery men were very efficient and helpful and unpacked everything with care. Both the sofa and chair are very comfortable though the pillows are almost too large and puffy and tend to push you forward too much. However this is probably a fualt in the right direction as I expect they will compact a bit with time. One thing I don't like is the arm protectors as they hang down untidily from the rolled over arms on the outside.”

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Posted 11 years ago

“Very easy company to deal with. Only thing that didn't go down well was that full payment was insisted on before delivery, we paid up but was a little aprehensive as we had not seen the suite, but everything was fine. Very helpful delivery men as well.”

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Posted 11 years ago

“NO COMPLAINTS, FIRST RATE SERVICE”

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Posted 11 years ago

“Fuss free, hassle free. Efficient. Happy.”

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Posted 11 years ago

“Ex ellent buy could not be better. Cwill use again if necessity, thanks once again, amsiktting in the thrr piece now and am very comfortable thank you”

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Posted 11 years ago

“very good, happy with product, service was hassle free which does mean a lot delivered on time with no issues and was free. Better price than a major store which is local to me which I was employed their for the last 22 years so I am very pleased”

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Posted 11 years ago

“The communication from your company I felt was very poor , But the delivery men gave an excellent service, very cheerful , and nothing was too much trouble,”

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Posted 11 years ago

“Good quality quality. Delivery service excellent .”

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Posted 11 years ago

“Fantastic quality sofas. Extremely helpfil staff Recommend highly tp anyone”

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Posted 11 years ago

“The ordering process was very straight forward. When I had a query I telephoned and the response and help I received was good. Sofa delivery simple and straight-forward and on time. The process from start to finish was excellent and I would definitely use Relax Sofa Beds again and would have no hesitate in recommending them to anyone wishing to purchase from them. Many thanks and congratulations on your excellent customer service.”

Helpful Report

Posted 11 years ago

Relax Sofas & Beds is rated 4.8 based on 901 reviews