Regton Ltd Reviews

Name: Regton Ltd
Address: 82 Cliveland Street, Birmingham
Rating: 4.95

5.0 Rating 8,105 Reviews

99 %

of reviewers recommend Regton Ltd

5.0

Based on 8,105 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01213592379

Email:

sales@regton.com

Location:

82 Cliveland Street
Birmingham
B19 3SN

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Regton Ltd 5 star review on 12th July 2026

233

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful, mega quick delivery [next day] and always ready to advise and help solve any problems or queries. They are simply brilliant!!”

Helpful Report

(Birmingham) - Posted 2 months ago

“Fabulous company - I inadvertently ordered 2 Iconx and within seconds I got a call from them querying my double purchase. A solo machine arrived next working day! HOWEVER I'd stupidly ordered the one without headphones (doh) a quick call and the correct headphones were sent and received the next day. A lovely chap explained the deus 1 headphones weren't compatible oh and I got a bit of a discount. Well done Regtons excellent customer service”

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(Birmingham) - Posted 2 months ago

“Excellent service as always had a great session with it found some awesome stuff with it already very strong spade exactly what the doctor ordered”

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(Birmingham) - Posted 2 months ago

“The best machine l've ever had.”

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(Birmingham) - Posted 2 months ago

“Always a pleasure to speak to the guys at Regton , Fast , Prompt and efficient service”

Regton Ltd 5 star review on 20th June 2026

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(Birmingham) - Posted 2 months ago

“Very efficient and sent promptly.”

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(Birmingham) - Posted 2 months ago

“Excellent service delivered next day great company to deal with”

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(Birmingham) - Posted 2 months ago

“Fast next day delivery, first class advice and no pushy sales pitch. Amazing after sales support.”

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(Birmingham) - Posted 2 months ago

“Excellent service. product went missing in mail, replacement sent immediately cannot fault the service”

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(Birmingham) - Posted 2 months ago

“Brilliant service yet again. Thank you.”

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(Birmingham) - Posted 2 months ago

“Helpful and very knowledgeable staff; delivery, Second to none.”

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(Birmingham) - Posted 2 months ago

“Fast friendly service as usual,also sorted out a problem of my making,thank you 👍👏”

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(Birmingham) - Posted 2 months ago

“Top Metal Detecting Supplier Distributor Always Fast Delivery Knowledgeable where enquiries are dealt with swiftly 5*”

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(Birmingham) - Posted 2 months ago

“Ordered the item and I think it was about 30 minutes to an hour later it had been dispatched and arrived the next day can't get no better service than that”

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(Birmingham) - Posted 2 months ago

“Very polite staff in the shop. And always very helpful when needed”

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(Birmingham) - Posted 2 months ago

“Friendly and helpful staff. Very patient explaining to a complete beginner. No pressures to buy or to buy bigger or better when I chose a basic model. All told a very pleasant experience. I highly recommend Regton.”

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(Birmingham) - Posted 2 months ago

“Great item, fast delivery and a very friendly company to talk to.”

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(Birmingham) - Posted 2 months ago

“As always top notch service Thanks Seb”

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(Birmingham) - Posted 2 months ago

“I ordered a barrel tumbler which did not work properly. I called and spoke to someone who had a very dismissive attitude but agreed i could return. After chasing up the return, I was told that the product was not faulty but just "tricky" to use and a 13 second video sent of it working. And so although the refund would be made, my return postage would not be covered. 13 seconds is not long enough to test a product that has to work for 2 hours, and was already wobbling on the clip. I then received an email with a longer clip, however was not the barrel I sent but their display model (I returned a black one and the video was of a grey barrel) along with an incredibly patronising email explaining how tumblers work ( i have used them for years). Just because the display model works, does not mean the one i purchased did The company's director has an appauling attitude and I shall never deal with them again”

Helpful Report

Posted 2 months ago

Thank you for your review. We're sorry to hear you were unhappy with your experience. Having tested the returned unit, we were unable to find a fault with the product. We investigate every product which is returned to us. We did however, accept the return and issued a full refund as we want customers like yourself to be satisfied with their purchase. Please accept our apologies if our communication to you via email has come across as patronising that was not our intention. The first video was sent from one of our benches to demonstrate the product working, and a second, longer video was sent from our showroom to demonstrate the product working for a longer period. However, we do acknowledge that in different lighting, the barrel looks to be a different shade of black. We can confirm the product shown in both videos was the barreling kit which you had returned. Return postage is not covered where no fault is found with the product. If you would like to discuss this further, you are able to reach us via email sales@regton.com or via phone 0121 359 2379.

Posted 2 months ago

“Excellent! We have purchased several items from Regton and would recommend them to everyone. Great advice and after sale support. Have spoken to members of their team at detecting weekenders - always happy to help and give honest advice. Thank you to Arran for helping me upgrade my D2 - on the Regton computer at Lothian Relics Carlisle weekender - so kind and friendly😃”

Helpful Report

(Birmingham) - Posted 2 months ago

Regton Ltd is rated 5.0 based on 8,105 reviews