Regton Ltd Reviews

Name: Regton Ltd
Address: 82 Cliveland Street, Birmingham
Rating: 4.95

5.0 Rating 7,473 Reviews

99 %

of reviewers recommend Regton Ltd

5.0

Based on 7,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01213592379

Email:

sales@regton.com

Location:

82 Cliveland Street
Birmingham
B19 3SN

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Regton Ltd 5 star review on 31st March 2025

223

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order placed online and shipped the next day, what can you say but a class customer service. No fuss delivered by DPD, this ensured I could track my item and receive it in a timely manner. Thank you.”

Helpful Report

(Birmingham) - Posted 2 hours ago

“Asked for info on a new pointer. I really wanted it to work with my detector, after their recommendation I bought one that worked as they said it would. Great help, small discount and received next dat (Saturday). Thanks guys”

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(Birmingham) - Posted 3 days ago

“Couldnt fault the service at all! Perfect from start to finish!”

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(Birmingham) - Posted 4 days ago

“Very quick delivery of all the products you need at a competitive price.”

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(Birmingham) - Posted 6 days ago

“Lovly gloves many thanks 😊”

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(Birmingham) - Posted 6 days ago

“A company I would recommend, excellent service and easy to navigate their web site”

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(Birmingham) - Posted 1 week ago

“FAST DELIVERY”

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Posted 1 week ago

“I cannot praise Regton highly enough be it their customer understanding through to technical expertise. My recent experience left me feeling I was in the hands of a company prepared to go the extra step to ensure both customer satisfaction and that they had the product best for them. The basis of these comments stem from my purchase of a XP Deus II Master that arrived the day after placing my order. At this point I would add that I am partially sighted and had not appreciated just how small the lettering was on the puck screen – a matter brought home when Marcus was talking me through the initial set up. As this was likely to be a problem in the field Marcus suggested I should consider returning my purchase for a refund. After consideration I did so and received the refund the day following receipt of my return. Some may have said “see how you get on with it” but Marcus recognised my problem and offered a solution and was in no way difficult about it, this I greatly appreciate and have no hesitation in saying this is the ‘go to place’ for detecting needs and customer satisfaction.”

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(Birmingham) - Posted 1 week ago

“Fast efficient and reliable will definitely use again thanks”

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(Birmingham) - Posted 1 week ago

“The company great to do business with in that staff easily translated my needs into the products I wanted Thank you.”

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(Birmingham) - Posted 2 weeks ago

“Had a problem with online order being taken. So phoned Regtons and lady on phone was very helpful and sorted the order.”

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(Birmingham) - Posted 2 weeks ago

“fast efficient service as always”

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(Birmingham) - Posted 2 weeks ago

“Easy to order and prompt despatch. Thoroughly satisfied. Thank you.”

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(Birmingham) - Posted 2 weeks ago

“Always happy to purchase from Regton.”

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(Birmingham) - Posted 2 weeks ago

“Brilliant. Regton went above and beyond to help me find what I needed (which was half of a Deus Lite Stem that XP do not sell separately) They split the arm rest part of the item from the middle stem and sold it to me separately. Will be using them for all future metal detecting purchases.”

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(Birmingham) - Posted 2 weeks ago

“Absolutely useless. I paid for my item on Saturday with next day delivery so expecting it Tuesday. Didn’t arrive so I called up to see if there was a reason and I was met with some of the rudest customer service I’ve ever experienced. He told me payment wa pending and there was nothing he could do. He then told he’s cancelling it and to ‘go elsewhere and buy it’ then pretty much put the phone down on me. Horrendous customer service. So I’ve gone back to LP Metal detecting who I usually use and they are 100% better. Amazing service always so helpful and delivery is free and next day service. IMHO avoid Regton go elsewhere.”

Helpful Report

Posted 2 weeks ago

Good morning Chris, Firstly, please accept our apologies for the customer service you received, We will address this internally to ensure this does not happen again. Regarding the payment, as you opted for Klarna, we have no control over their payment systems, so we are solely reliant on them to confirm that the order has gone through so we can process the order on our end. Once again, please accept our apologies for the issues you faced. We hope to serve you again in the future.

Posted 2 weeks ago

“Excellent service. And was delieved on time .and I would recommend you to others”

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(Birmingham) - Posted 2 weeks ago

“Excellent service, as always.”

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(Birmingham) - Posted 2 weeks ago

“Great dealings with Regton. Quick delivery. Unfortunately, the product was not sufficient for our needs and we will need to arrange a return.”

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(Birmingham) - Posted 2 weeks ago

“For the money its a really decent machine that got me into the world of detecting. It bounces about a bit with large iron but works well reasonably on mineralised soil and the target ID is actually pretty accurate. I am new to the hobby and can see myself upgrading to something more advanced in the future. But right now this is”

Helpful Report

Posted 2 weeks ago

Regton Ltd is rated 5.0 based on 7,473 reviews