Regton Ltd Reviews

4.92 Rating 1,079 Reviews
98% of reviewers recommend Regton Ltd
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82 Cliveland Street

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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Courier, Postal Service
delivery methods
Next Day
average delivery time
on-time delivery
accurate and undamaged orders
Customer Service
Telephone, Email, Live Chat
communication channels
Under an hour
queries resolved in
customer service
John Mills
"Brilliant company , professional,friendly and more than willing to offer help and advice to someone just starting out in our hobby, or a solution to a problem for the more seasoned Detectorists.wouldn’t shop anywhere else. Keep up the good work Nigel.🤓🎧"
Posted 2 weeks ago
"I have purchased from Regtons several times and their service is second to none. Easy to find what I require and purchase online and delivery is always speedy. Recieved the right parts to make my modification."
Posted 3 weeks ago
"Brilliant service and saved me money As I didn’t think I could claim on warranty but Nigel and staff sorted it out , Much appreciated David Younger"
Posted 1 month ago
"I belong to a small museum. We dig for World War II crashed planes. I bought the TN 808 to assist with the search. The assembly was easy, but I'm finding it difficult to get the ground balance and signal balance set up correctly. In auto mode I had no success whatsoever. There are no instructions on how deep it will penetrate and I am not sure it will do the job as all the videos I have seen regarding the TM 808 have shown it picking on top of the ground, not buried."
Posted 2 months ago
Hi Ken, just read your comments regarding the TM808, sadly you have reviewed our Company rather than the product with that rating, product reviews are also on there...... You will never see how deep any genuine detector goes as there are so many variables such as ground conditions, type of metal, orientation of object & of course size of object. generally speaking the larger the object the further away you can detect it, ground setting is indeed key to getting the most from the TM808. I would set up in non-auto & then aim to get very little increase or decrease when lowering the coil to the ground, when you are close to no change then switch over to automatic as that will keep it all under control from then on, hope that helps. Nigel
Posted 1 month ago
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"I paid a ridiculous amount of postage on a tiny switch which would have cost about 80p to post."
Posted 7 months ago
Hello anonymous, I'm sorry you are disappointed in our postal charge which indeed on very small items is expensive, we base our rates on value of order. The jiffy bag would be around 80 pence & postal charge is not letter it's large letter so I think if you try to post the same item you will be surprised just how much it costs.
Posted 6 months ago
"We still dont have any delivery!!! Take so long"
Posted 8 months ago
Hello there anonymous, please phone in to receive information on your delivery, we'll see what has happened to it.
Posted 8 months ago
We only use First Class Royal Mail or next day carriers.
Posted 8 months ago
"ordered nel thunder coil told by email order complete next day email said out of stock"
Posted 10 months ago
Hello Sydney, really sorry about that, we sell on many different platforms & not always easy to keep tabs on what is or is not in stock, especially when multiple orders for same item come in & 'systems' kick in to allocate stock.
Posted 10 months ago
"I have brought items from regtons and there great on prices on there items i have no problem there..but when it comes to support on a detectors maintenance or problems you never hear a reply bk.."
Posted 1 year ago
Hello Sean, thanks for the review, a little concerned we are not getting your e-mails or messages, I've just checked my sent file & can see no e-mails sent to you so we can safely presume we haven't received any e-mails from you. Maybe you've messaged through another media ? FB, e-Bay or Amazon maybe ? if you could just check how you messaged us I can find out where your messages are. We never ignore anyone, so for it to happen more than once there is clearly a problem, oh & check spam file. Regards Nigel
Posted 1 year ago
Still no replies from Sean, suspect his e-mail is filtering us out for some reason
Posted 1 month ago
"Tried to order a metal detector book, but credit card not accepted. Gave up in the end and bought it from another retailer . Also the Regton web site requires a refresh/ updated with a new look and easier to navigate."
Posted 1 year ago
Hello Christopher, thank you for your feedback, not quite sure why your card would not be accepted, we receive many orders by card every day, if every you have an issue you can always phone the order through, we'd be happy to help.
Posted 1 year ago
Regton Ltd is rated 4.92 based on 1,079 reviews

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