Regton Ltd Reviews

Name: Regton Ltd
Address: 82 Cliveland Street, Birmingham
Rating: 4.95

5.0 Rating 8,034 Reviews

99 %

of reviewers recommend Regton Ltd

5.0

Based on 8,034 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01213592379

Email:

sales@regton.com

Location:

82 Cliveland Street
Birmingham
B19 3SN

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Regton Ltd 5 star review on 12th July 2026

233

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast friendly service as usual,also sorted out a problem of my making,thank you 👍👏”

Helpful Report

(Birmingham) - Posted 4 weeks ago

“Top Metal Detecting Supplier Distributor Always Fast Delivery Knowledgeable where enquiries are dealt with swiftly 5*”

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(Birmingham) - Posted 4 weeks ago

“Ordered the item and I think it was about 30 minutes to an hour later it had been dispatched and arrived the next day can't get no better service than that”

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(Birmingham) - Posted 1 month ago

“Very polite staff in the shop. And always very helpful when needed”

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(Birmingham) - Posted 1 month ago

“Friendly and helpful staff. Very patient explaining to a complete beginner. No pressures to buy or to buy bigger or better when I chose a basic model. All told a very pleasant experience. I highly recommend Regton.”

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(Birmingham) - Posted 1 month ago

“Great item, fast delivery and a very friendly company to talk to.”

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(Birmingham) - Posted 1 month ago

“As always top notch service Thanks Seb”

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(Birmingham) - Posted 1 month ago

“I ordered a barrel tumbler which did not work properly. I called and spoke to someone who had a very dismissive attitude but agreed i could return. After chasing up the return, I was told that the product was not faulty but just "tricky" to use and a 13 second video sent of it working. And so although the refund would be made, my return postage would not be covered. 13 seconds is not long enough to test a product that has to work for 2 hours, and was already wobbling on the clip. I then received an email with a longer clip, however was not the barrel I sent but their display model (I returned a black one and the video was of a grey barrel) along with an incredibly patronising email explaining how tumblers work ( i have used them for years). Just because the display model works, does not mean the one i purchased did The company's director has an appauling attitude and I shall never deal with them again”

Helpful Report

Posted 1 month ago

Thank you for your review. We're sorry to hear you were unhappy with your experience. Having tested the returned unit, we were unable to find a fault with the product. We investigate every product which is returned to us. We did however, accept the return and issued a full refund as we want customers like yourself to be satisfied with their purchase. Please accept our apologies if our communication to you via email has come across as patronising that was not our intention. The first video was sent from one of our benches to demonstrate the product working, and a second, longer video was sent from our showroom to demonstrate the product working for a longer period. However, we do acknowledge that in different lighting, the barrel looks to be a different shade of black. We can confirm the product shown in both videos was the barreling kit which you had returned. Return postage is not covered where no fault is found with the product. If you would like to discuss this further, you are able to reach us via email sales@regton.com or via phone 0121 359 2379.

Posted 1 month ago

“Excellent! We have purchased several items from Regton and would recommend them to everyone. Great advice and after sale support. Have spoken to members of their team at detecting weekenders - always happy to help and give honest advice. Thank you to Arran for helping me upgrade my D2 - on the Regton computer at Lothian Relics Carlisle weekender - so kind and friendly😃”

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(Birmingham) - Posted 1 month ago

“Approachable, knowledgeable and efficient service.”

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(Birmingham) - Posted 1 month ago

“Excellent service as always friendly And extremely helpful thank you so much”

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(Birmingham) - Posted 1 month ago

“Extremely helpful, very knowledgeable about info on purchase of XP Deus 2. Used before for previous detectors and accessories and will continue to be first call for equipment.”

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(Birmingham) - Posted 1 month ago

“Very polite, efficient & prompt service. I can thoroughly recommend Regtons for all your metal detecting requirements!”

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(Birmingham) - Posted 1 month ago

“Fast and efficient service, from an excellent supplier! Very happy with all of my purchases from Regton.”

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(Birmingham) - Posted 1 month ago

“I don’t usually write reviews but I must this time. To say the service was excellent is an understatement having ordered the wrong product. The result was honesty and transparency from both sides that resulted in understanding and genuine assistance to return the product and receive what I had wanted initially. I won’t use any other company based on this alone because it shows the company are dedicated to the customer, and profits are a by-product of this. Great service, great people, great company- thank you”

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(Birmingham) - Posted 1 month ago

“Excellent company to do business with prompt delivery helpful staff”

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(Birmingham) - Posted 1 month ago

“Relatively new to the world of detecting but found the staff to be very helpful. Bought my Deus from them then returned for the pinpointer then the ruck sack then the elliptical coil and the spade. Great rewards scheme. Can't see me ordering from anywhere else.”

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(Birmingham) - Posted 1 month ago

“I've delt with Regton before and so knew that their service was good This time I rang for some info on a new machine and subsequently purchased it a week later and it was delivered next day Overall outstanding service and well recommended”

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(Birmingham) - Posted 1 month ago

“Ordered a xterra elite, but unfortunately it was faulty, spoke to a man through email very helpful and they are sending me a new coil as they think that's the problem, hopefully it works ill leave an updated review once the problem has been solved”

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(Birmingham) - Posted 1 month ago

“Really helpful when my account wouldn't open and quick to resolve the issue. Also the delivery time was excellent. The detector arrived but the head phones wouldn't charge so they sent me a replacement set which arrived on Saturday so I could use them on Sunday. Amazing service all round”

Helpful Report

(Birmingham) - Posted 1 month ago

Regton Ltd is rated 5.0 based on 8,034 reviews