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Regency for Expats Reviews

4.0 Rating 659 Reviews

75 %

of reviewers recommend Regency for Expats

Company Reviews

4.0

Based on 659 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy

Visit Website

Phone:

+44 20 3129 1544

Email:

info@regencyforexpats.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This company severely violates any duty of disclosure and thus does not make a 'fair presentation': - there is no address apparent of the myriad locations listed on the website. - the company is not registered anywhere except in Nevis in the Caribbean Sea (!!!) - the company does not specify who the insurer is. - any mandatory IPIDs are not available on the website.”

Posted 2 years ago

“Good health insurance policy backed up by a friendly and professional team. Questions are answered quickly and they are quite helpful when using the cover.”

Posted 2 years ago

“I am very happy with the support the medical staff at Regency have given over the last couple of year. Their knowledge and experience is really good and being able to access them whenever i need to has been great. 100% recommend!”

Posted 2 years ago

“Very happy with the service that I am getting from Regency. Very easy to get a contact for and they are very nice over the phone. Claim was paid quickly.”

Posted 2 years ago

“I am impressed that during my first few months with regency, they constantly give me updates about my policy status. Whenever I have questions, they are able to answer and give solutions fast. This shows they really care about they’re customers. Very recommendable”

Posted 2 years ago

“My experience with Regency has been very positive so far. Trustful and very supportive. They helped me gather all the necessary documents for my claim to be fully covered. Calm and friendly team.”

Posted 2 years ago

“A big thank you to everyone at Regency who helped me during my recent visit to the Bangkok hospital. The overall care and customer service provided by the claims department was first rate and i am grateful. Keep up the great work, you have a customer for life.”

Posted 2 years ago

“Honestly couldn't be happier with the service that I had from Regency. I have unfortunately had to make a few claims with them and they have always been so nice every single occasion and try to make sure everything is settled quickly. Nice and friendly staff and great attention to your needs”

Posted 2 years ago

“Very supportive team. It’s my first time moving abroad and one of their counselors helped me stay sane at all time. It’s not easy to adapt to a new culture and lifestyle and it’s very important to know who to trust and get support from. Thank you regency.”

Posted 2 years ago

“Worth every penny. Best claiming experience with the health insurance plan. Great with the Thailand hospitals. All bills settled directly so i dont need to pay out of pocket. I recommend.”

Posted 2 years ago

“Amazing service! These guys seriously went out their way to get my claim organized. They understand your needs completely and make sure that they can do everything in their power and then some and get the best results. Would recommend to everyone!”

Posted 2 years ago

“Am grateful to the claims team for their attention, support and professionalism.”

Posted 2 years ago

“My daughter has been having health complications since she was little, and it breaks our hearts seeing her going through all the medical procedures at such a young age. We are thankful for Regency’s support in processing all the claims. Their team knows their work and has empathy for our situation.”

Posted 2 years ago

“Best service from an insurance company. Regency is first rate. Cover is great and the people there are very professional.”

Posted 2 years ago

“Great service, especially from the claims people. Comparatively simple process and quickly done.”

Posted 2 years ago

“Good cover with loads of add on benefits. The nutritionists and fitness staff are super helpful. Got unlinited access included free and ive already lost 10kg using them. Feeling great”

Posted 2 years ago

“Fantastic service all round. Am very happy to be with Regency. Staff are friendly and helpful”

Posted 2 years ago

“I can only thanks Regency for the fast and efficient service. I had a few questions throughout the process and they responded very quickly. It’s always nice to be able to speak with very friendly staff.”

Posted 2 years ago

“Was pleasantly surprised to see that the claim i submitted yesterday has already been settled. This is by far the quickest and easiest claim service i have experienced. Well done to the Regency team, your service is impressive”

Posted 2 years ago

“I highly recommend regency for expats. I have been a few months asking around for recommendations and I have no regrets about choosing regency for me and my family. I find it a good value for money. Not only my policy is complete but they also offer additional benefits. Very useful and lovely team.”

Posted 2 years ago

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Regency for Expats is rated 4.0 based on 659 reviews