Reddiseals Ltd Reviews

Name: Reddiseals Ltd
Address: The Furlong, Berry Hill Industrial Estate, Droitwich, Worcestershire
Rating: 4.71

4.7 Rating 3,092 Reviews

93 %

of reviewers recommend Reddiseals Ltd

Company Reviews

Metrics

Info

4.7

Based on 3,092 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Reddiseals Ltd:

Supplying the joinery industry since 1987.

Reddiseals has the widest range of timber window components and accessories in the UK and have been successfully supplying the joinery industry since 1987. Reddiseals specialise in sash window components offering solutions for restoration and renovation of traditional box sash windows, together with spiral balances and associated furniture.

Visit Website

Phone:

01905 791876

Email:

sales@reddiseals.com

Location:

The Furlong,
Berry Hill Industrial Estate,
Droitwich
Worcestershire
WR9 9BG

Reddiseals Ltd 5 star review on 16th June 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the products and all the staff I have dealt with have been very proffessional and helpfull. Only thing stopping me from giving 5 stars is the delivery is not great. Twice I have paid for next working day delivery and both times the order didn't arrive next working day which has caused me problems and work delays. To be fair Reddiseals refunded me my carriage charges. I would definiteley use them again but next time I would order a few days before if possible.”

Helpful Report

Posted 1 year ago

Hi Maxwell, thanks for your kind words, they are much appreciated as well as your feedback. We continually work to improve our delivery service alongside our delivery partners. Reddiseals team

Posted 1 year ago

“Easily ordered, Clear website, Excellent products at a good price. What more do I need to say except prompt delivery!”

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Posted 1 year ago

Hi Bill, really appreciate your nice words. Reddiseals team.

Posted 1 year ago

“The product was excellent it arrived very well packaged, I thought the postage was a little on the expensive side and having to sign for something costing less £10 was ridiculous. But if I needed something similar again I would definitely use this company!”

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Posted 1 year ago

“I have been a Reddiseals customer for sometime now. They have a very extensive product list and are always very friendly and helpful if I need some help with a certain project. Delivery is always quick and well protected. Highly recommend”

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Posted 1 year ago

“Good product.. Fast delivery.”

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Posted 1 year ago

“I just ordered a new window window stay from this company. It was a good price and p&p was reasonable. The window stay arrived well packaged and it seems very good quality. I had cause to phone their customer service. They couldn’t have been more helpful and they did everything that they said they would. Would definitely use this company again.”

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Posted 1 year ago

“The only place I could find the right seals for my old wooden windows, very helpful with very quick delivery, highly recommended”

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Posted 1 year ago

“Product as requested but took a week to deliver despite paying for next day delivery.”

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Posted 1 year ago

“Good quality, good price and prompt service. What more can you ask?”

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Posted 1 year ago

“Excellent”

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Posted 1 year ago

“Happy to take your money but not to support you with products afterwards …”

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Posted 1 year ago

“Good quality products, lots of information on the website, very fast delivery, quite expensive for the delivery but you can trust DL to deliver the goods quickly and in good condition”

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Posted 1 year ago

Thanks for your kind words, we always take pride in the quality of our products! Reddiseals team

Posted 1 year ago

“The cord arrived next day as promised. However I did find the delivery charge a little on the high side. I have been soucring my sash window parts at other places this being one of the reasons. Also I contacted yourselves regarding some sash rollers on the 11th Aug, I had the auto reply but I am still waiting to hear about my enquiry.”

Helpful Report

Posted 1 year ago

Hi Gary, I will look into your email on the 11th and investigate. Regarding our carriage costs, we always review prices and our delivery partners to make sure we're competitive and offering the best balance between speed and value. Reddiseals team

Posted 1 year ago

“Easily ordered, promptly delivered, very satisfied”

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Posted 1 year ago

Hi Keith, thank you for your kind words! Reddiseals team

Posted 1 year ago

“Not the best of experiences. I paid for express delivery.. that was fine it arrived as it should. But upon opening the 30 15mm twin flippers in white turned out to be many variants of 10mm. I called and spoke to Brett who was very apologetic and arranged for the correct ones to be sent. These never arrived! I called again and spoke again to Brett who once again was apologetic and would arrange again for another delivery on a pre 12pm. It arrived at just gone 4pm. The moral is order in advance and don't pay extra for express delivery. No refund has been offered for the speedy service that turned up later than standard delivery.”

Helpful Report

Posted 1 year ago

Hi Brian, we're very sorry to hear of your experience below. Our express delivery is generally always held to time, however we understand occasional issues may arise with our delivery partners. We will review your case and distribute feedback internally so this doesn't happy again. Reddiseals team

Posted 1 year ago

“Product as decribed & quick delivery. Great.”

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Posted 1 year ago

Hi Richard, great to hear! Thanks for the review! Reddiseals team

Posted 1 year ago

“Hi all I am in the process of returning this product, one other prongs on the tool are broken off when delivered. Kind Regards Tina”

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Posted 1 year ago

Hi Tina, sorry to learn of your experience with this product. We will review once we receive the item back and will be in contact to resolve. Reddiseals team

Posted 1 year ago

“My order hasnt arrived and l am still waiting for it,.However someone else’s came instead, so l phoned you up and explained, and was told you would get backto me and that you would dispatch another order to me by Monday last?”

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Posted 1 year ago

Hi David, sorry to learn of your experience with this order. I have looked into this and your replacement goods will arrive tomorrow. Apologies for the delays involved. Reddiseals team

Posted 1 year ago

“Used for a few years now , in general they have been good. However a few times were they have changed their delivery companies the orders were late, this happened a few times. I also has some beads that were damaged on delivering which I sent photos and nothing was done to solve the problem. Generally good but could do more to help their customers.”

Helpful Report

Posted 1 year ago

Thanks for your feedback Stephen, we are always reviewing our carriers so your comments will certainly be included in our review. Reddiseals team

Posted 1 year ago

“Best service of any company i have used (in construction) very fast delivery.”

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Posted 1 year ago

Thanks Glen, pleasure doing business with you! Reddiseals team

Posted 1 year ago

Reddiseals Ltd is rated 4.7 based on 3,092 reviews