Reddiseals Ltd Reviews

Name: Reddiseals Ltd
Address: The Furlong, Berry Hill Industrial Estate, Droitwich, Worcestershire
Rating: 4.71

4.7 Rating 3,078 Reviews

93 %

of reviewers recommend Reddiseals Ltd

Company Reviews

Metrics

Info

4.7

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Reddiseals Ltd:

Supplying the joinery industry since 1987.

Reddiseals has the widest range of timber window components and accessories in the UK and have been successfully supplying the joinery industry since 1987. Reddiseals specialise in sash window components offering solutions for restoration and renovation of traditional box sash windows, together with spiral balances and associated furniture.

Visit Website

Phone:

01905 791876

Email:

sales@reddiseals.com

Location:

The Furlong,
Berry Hill Industrial Estate,
Droitwich
Worcestershire
WR9 9BG

Reddiseals Ltd 5 star review on 16th June 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Firstly I was pleased to find the moulding I needed which had previously proved so elusive ! secondly. even though there were some his ups with delivery the admin staff were very prompt in sorting out the courier issue. so yes. well done”

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Posted 4 years ago

“I found Reddiseals stocked window cam locks for my existing windows that matched the ones on newly installed replacement windows. I thought they were a good price until I realised the two parts of the lock were sold separately. I am not sure why, but they matched what I needed so paid rather than look elsewhere. I also ordered some window pull hooks but they were out of stock, however suitable replacements offered and supplied. In addition, I bought some chrome screws as I thought screws would be more in keeping with chrome locks. However, these proved to be poor quality and two of the first four I used twisted off when tightened so best avoided; I used some I already had that whilst were not so attractive at least were up to the job. Nevertheless, the order was processed and queries on the out of stock items handled quickly.”

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Posted 4 years ago

“Having placed an order with Reddiseals for an item on next day deliver I was informed that the item was NOT in stock and would take about a month to be available. (Mid/end Feb.) This is clearly bad practice and ,in my opinion, should be shown on their website. Reddiseals have contacted me and I am awaiting the products as soon as they are restocked.”

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Posted 4 years ago

Good morning. Thank you for your review. A member of our customer service team will be in contact with you today to discuss your comments and try and assist you further. Unfortunately, stockouts do occur from time to time and we try to offer an alternative where possible and apologise if our website was unclear. We value your feedback as we continuously look to improve our website and service offering to our customers. Kind regards Teresa

Posted 4 years ago

“Product initially ordered was subsequently advised 'out of stock' and I was asked if I wanted to wait or select an alternative. My selected alternative was in stock, was charged at the same price as my original selection (although slightly more expensive) and was delivered by post within 24 hours”

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Posted 4 years ago

“Order came quickly, although we paid the extortionate fee if £8.50 for next day delivery (there was no other choice) it arrived within 2 days. what we ordered is exactly as shown, would definitely use again. But guys please change your delivery fee”

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Posted 4 years ago

“Good service , arrived via royal mail at a reasonable time due to current situation , would use Reddiseal again”

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Posted 4 years ago

“good product”

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Posted 4 years ago

“After an initial problem with the courier losing the shipment, Reddiseals shipped a new consignment which arrived the following day. Good customer service when things don't go to plan.”

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Posted 4 years ago

Good morning, thank you for your comments. We are sorry to hear that you have not received your order. I understand that you have spoken with Nina this morning and advised that your order was unfortunately damaged in transit and was held with our courier and a replacement is on its way to you. Please accept our apologies for the delay. Kind regards Teresa

Posted 4 years ago

“Prices are good and delivery excellent. Good website too. Well done Reddiseal and thanks.”

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Posted 4 years ago

“Very good quick service at reasonable cost. However the postage cost is high and no cheaper options available.”

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Posted 4 years ago

“The sash window stoppers are well made and work well. I would like to mention that the above order was packed in a small jiffy bag but your delivery company, DX, had wrapped it in a very large (about A2 size) plastic bag. This is completely unnecessary and wasteful - they could very easily have stuck their address label directly on to the jiffy bag. Please can you ask DX to think more about plastic waste and make an effort to reduce the use of plastic. Thank you, Christopher Hill”

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Posted 4 years ago

Good afternoon, Thank you for your review and great feedback. Reddiseals take our impact on the environment very seriously and this is reflected in our company accrediation to ISO 14001:2015. As part of our enviromental objectives our packaging specifications will be reviewed both internally and externally with our logistics provider and suppliers. We welcome your feedback and thank you for taking the time to comment. Kind regards Teresa

Posted 4 years ago

“Product great but i would have liked diffrent postal options.... i wasnt bothered about 24hour depatch... as it is it came after two days! and the box was broken but product fine.. I did email to see about different post options. I had no reply, good product though”

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Posted 4 years ago

“Product is of a good quality and perfect for my sash windows”

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Posted 4 years ago

“Only delivery option I could see was Next Day at £8.50. Order placed a.m. and failed to arrive next day, but 24 hours later. Sadly this meant I was unable to use the Heritage Putty in the dry weather of the anticipated delivery day. It has rained since! I was aware that the website put a warning that delays may be possible but with no apparent choice for delivery I feel that the delivery cost was too high, hence not 5 star.”

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Posted 4 years ago

“Goods as described and arrived on time”

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Posted 5 years ago

“The website was clear and I was able to buy the seal that I needed from the pictures, diagrams and measurements etc on the website, delvery being as fast as expected. Thank you.”

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Posted 5 years ago

“I ordered a tensioning tool, superb quality”

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Posted 5 years ago

“The product is good, but a bit pricey. Add to that the additional postage and only sent second class then there is room for improvement on both price and the time waiting for it to arrive. Filled some gaps in existing window putty and put in a whole bead. Easy enough to work and a nice finish. Electric gun to apply would definitely be an advantage as it was a little hard going. The following day it was still a little pliable to the point of thinking it hadn’t yet cured, but it could be painted over. Whether this turns out to be good value or not depends on how it fairs over time. At the moment I would say that I would buy it again.”

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Posted 5 years ago

“Great and unlike competitors they deliver to Northern Ireland”

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Posted 5 years ago

“Excellent service. I used Reddiseals web page to calculate which sash balance I needed and they were delivered next working day with plenty of status updates. Postage a bit pricey though.”

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Posted 5 years ago

Reddiseals Ltd is rated 4.7 based on 3,078 reviews