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Reddiseals Ltd Reviews

4.7 Rating 2,911 Reviews

94 %

of reviewers recommend Reddiseals Ltd

Company Reviews

4.7

Based on 2,911 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Reddiseals Ltd:

Supplying the joinery industry since 1987.

Reddiseals has the widest range of timber window components and accessories in the UK and have been successfully supplying the joinery industry since 1987. Reddiseals specialise in sash window components offering solutions for restoration and renovation of traditional box sash windows, together with spiral balances and associated furniture.

Visit Website

Phone:

01905 791876

Email:

sales@reddiseals.com

Location:

The Furlong,
Berry Hill Industrial Estate,
Droitwich
Worcestershire
WR9 9BG

Reddiseals Ltd 5 star review on 16th June 2023

Reddiseals Ltd 5 star review on 6th March 2023

Reddiseals Ltd 5 star review on 2nd March 2023

Reddiseals Ltd 5 star review on 28th October 2021

Reddiseals Ltd 5 star review on 7th June 2021

Reddiseals Ltd 5 star review on 7th June 2021

Reddiseals Ltd 5 star review on 7th June 2021

23

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far, mostly so good. Online order was straightforward, the goods were dispatched promptly and arrived as promised, good quality items at a fair price relative to other companies I checked out. One small quibble which stopped me awarding 5 stars: the 2-3 day standard delivery charge is too much. For a quid more you get next day delivery, which does not seem right. Take 50% off the standard delivery, guys, if you really want to be competitive.”

Posted 2 years ago

Thank you for your review and your comments regarding our delivery options. We constantly review our delivery options and pricing against these methods in line with our product scope to ensure we can meet customer needs and expectations. Your point is very valid and this will feature in our next delviery review. Thank you very much for your feedback. We look forward to hearing from you in the future.

Posted 2 years ago

“Clear web site and easy to use. Pleased that Reddiseal were offering Royal Mail 1st or 2nd class postage to an N.Ireland address which reduces delivery costs so no problems there. Helpful staff when I have engaged over the telephone.”

Posted 2 years ago

“The packaging was unacceptable, it was inadequate and arrived ripped. Two of the four bottles had leaked one quite substantially and soaked through some of the carton. The service and delivery apart from that were good. Having posted this review Customer services rang me the following day to apologise. They are replacing the damaged bottles and refunding the postage charge. They were very polite and efficient. All one could have asked for.”

Posted 2 years ago

Good afternoon Ann, Thank you for your valuable feedback. I am sorry that your order arrived in a less than acceptable condition and our warehouse has been informed. I understand Customer Services have been in touch to rectify your issue and that your replacement items are on their way. Kind regards Teresa

Posted 2 years ago

“Having to replace 35 year old double glazing unit bedded in mastic in timber frame the ability to purchase new beads and seals and bring the system up to date was a big positive step not possible before I amdelighted”

Posted 2 years ago

“Good product could have been packaged better (open ends) to prevent outer roll damage delivered on time”

Posted 2 years ago

“Bardzo dobrze”

Posted 2 years ago

“Both packages arrived independently and although everything was present, the cardboard box containing the seals had been opened and was burst and was handed to me by the courier as an open box. The georgian bars came in a long cardboard tube that was burst open completely at one end. Assuming they left your premises in good condition, i would consider changing the courier.”

Posted 3 years ago

Good morning Colin, Sorry to hear that your delivery arrived in less than perfect condition. I am pleased that you received all items despite the damaged packaging. Customer Services are looking into the situation with our chosen delivery partner and will come back to you in conclusion. Thank you for bringing this to our attention. Kind regards Teresa

Posted 3 years ago

“Quick to respond but one of the parting beads has a diagonal split which meant that I could not use about one third of the length. The web site is good and I will use Reddiseals Ltd again.”

Posted 3 years ago

“Good service, goods arrived quickly and were of excellent quality.”

Posted 3 years ago

“it came, we used, it worked”

Posted 3 years ago

“Firstly I was pleased to find the moulding I needed which had previously proved so elusive ! secondly. even though there were some his ups with delivery the admin staff were very prompt in sorting out the courier issue. so yes. well done”

Posted 3 years ago

“I found Reddiseals stocked window cam locks for my existing windows that matched the ones on newly installed replacement windows. I thought they were a good price until I realised the two parts of the lock were sold separately. I am not sure why, but they matched what I needed so paid rather than look elsewhere. I also ordered some window pull hooks but they were out of stock, however suitable replacements offered and supplied. In addition, I bought some chrome screws as I thought screws would be more in keeping with chrome locks. However, these proved to be poor quality and two of the first four I used twisted off when tightened so best avoided; I used some I already had that whilst were not so attractive at least were up to the job. Nevertheless, the order was processed and queries on the out of stock items handled quickly.”

Posted 3 years ago

“Having placed an order with Reddiseals for an item on next day deliver I was informed that the item was NOT in stock and would take about a month to be available. (Mid/end Feb.) This is clearly bad practice and ,in my opinion, should be shown on their website. Reddiseals have contacted me and I am awaiting the products as soon as they are restocked.”

Posted 3 years ago

Good morning. Thank you for your review. A member of our customer service team will be in contact with you today to discuss your comments and try and assist you further. Unfortunately, stockouts do occur from time to time and we try to offer an alternative where possible and apologise if our website was unclear. We value your feedback as we continuously look to improve our website and service offering to our customers. Kind regards Teresa

Posted 3 years ago

“Product initially ordered was subsequently advised 'out of stock' and I was asked if I wanted to wait or select an alternative. My selected alternative was in stock, was charged at the same price as my original selection (although slightly more expensive) and was delivered by post within 24 hours”

Posted 3 years ago

“Order came quickly, although we paid the extortionate fee if £8.50 for next day delivery (there was no other choice) it arrived within 2 days. what we ordered is exactly as shown, would definitely use again. But guys please change your delivery fee”

Posted 3 years ago

“Good service , arrived via royal mail at a reasonable time due to current situation , would use Reddiseal again”

Posted 3 years ago

“good product”

Posted 3 years ago

“After an initial problem with the courier losing the shipment, Reddiseals shipped a new consignment which arrived the following day. Good customer service when things don't go to plan.”

Posted 3 years ago

Good morning, thank you for your comments. We are sorry to hear that you have not received your order. I understand that you have spoken with Nina this morning and advised that your order was unfortunately damaged in transit and was held with our courier and a replacement is on its way to you. Please accept our apologies for the delay. Kind regards Teresa

Posted 3 years ago

“Prices are good and delivery excellent. Good website too. Well done Reddiseal and thanks.”

Posted 3 years ago

“Very good quick service at reasonable cost. However the postage cost is high and no cheaper options available.”

Posted 3 years ago

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Reddiseals Ltd is rated 4.7 based on 2,911 reviews